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Help needed;"synaptics touchpad enhancements has stopped working" on Vista home Prem.

  • 17-10-2009 3:22pm
    #1
    Seaneh
    Banned (with Prison Access) Posts: 18,300 ✭✭✭✭


    so yeah, I'm using a HP pvaillion entertainment notebook with vista home premium and my pointer device enchancement keeps failing, have tried searching for updates/patches etc but cant fin any, have emailed costumer care and no reply, anybody know of another pointer device software that is mroe reliable/how to fix the problem? the error message is just "this enchancement has stoped working" and the only options are "close program" or "search online for a solution". the second gives no solutions and just send you to some generic faq page that doesnt answer my damned question!

    Any suggestions? Vista uptodate and im virus/spyware free.


Comments

  • #2
    Seaneh
    Banned (with Prison Access) Posts: 18,300 ✭✭✭✭Seaneh


    this is what I get when I go to the "view problem details or whatever.

    Problem signature:
    Problem Event Name: BEX
    Application Name: SynTPEnh.exe
    Application Version: 11.0.7.0
    Application Timestamp: 47ec49d3
    Fault Module Name: SynTPEnh.exe
    Fault Module Version: 11.0.7.0
    Fault Module Timestamp: 47ec49d3
    Exception Offset: 0002bc4c
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 6153
    Additional Information 1: 1d9c
    Additional Information 2: 13bbd0a9ba76e271580dab9ef5d880c2
    Additional Information 3: 7e1c
    Additional Information 4: eaf64366780ad215bbf1708c913827d6

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409


    and here is a creeen grab of the error message.


  • #3
    Seaneh
    Banned (with Prison Access) Posts: 18,300 ✭✭✭✭Seaneh


    Never mind, fixed it, uninstalled the driver and got the newest version, seems to have resolved the problem.


    Lock at will.


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