Recommend web-based bug tracking system?

Trojan

Hey folks,

I'm looking for a web-based bug tracking system, preferably free-as-in-beer and/or open-source, self-hosted, LAMP based. I would like it to be relatively simple (as opposed to "feature-rich" and almost impossible for non-techies to use).

Stuff I'm familiar with:

Sun's (internal) bugtraq (ex Sun eng's will know)
Joels non-free Fogz Bugz (might give it a look if free/OSS doesn't do the trick)

Stuff I've heard of:
Mantis (anyone using?)
Mozilla Bugzilla (probably an example of the overly complex feature rich, or so I've heard)

Stuff on here: http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems

I'm also looking at using Tortoise SVN for our SCM so if there's any all in one or (again) simple to integrate systems, let me know what you think.

Project/product is a .NET Windows application at the moment, may eventually be Java app.

Any suggestions or recommendations?

Cheers,
Al.

marco_polo

We have been using redmine at work a fair bit recently, it is open source and far better than the commercial piece of crap that we replaced with it. I think it ticks most of your boxes, and I think it is very user friendly myself.

While we have not done it, integration with svn and other scm tools is possible.

http://www.redmine.org/

Online demo site here:

http://demo.redmine.org/

GoneShootin

I'm a fan of Mantis!

Trac is another good one
http://trac.edgewall.org/

voxpop

I think bugzilla is very good and not that difficult for non-techies. Its very flexible and can be tailored to whatever situation you want.

Sparks

I've used Mantis (and done some small custom stuff with it to tie it to mediawiki), Bugzilla and Trac. Of the three, Trac is about the best and it integrates well with both SVN and CVS (I'm using Trac with SVN for the project I'm working for at the moment and it's humming along nicely). With the integration Trac has between the VCS and the ticket tracking and the wiki, it's probably the best choice for small to medium projects.

In terms of UI, Mantis and Trac both leave Bugzilla in the dust, I'm sad to say.

If you need time tracking for developers who're working on multiple projects, Mantis has some support for that. Bugzilla's was better last I looked. Haven't dug into it on Trac, but given the number of plugins for Trac, there may well be a custom chunk of code out there for it already.

mneylon

We're currently using FogBugz

Trojan

Thanks for all the input guys, I'm going to check out Mantis and Trac now (looked at Redmine last night).

blacknight wrote: »

We're currently using FogBugz

I'm interested* - how do you find it?

* only cos it's Joel

Ginger

Used JIRA in the past and use TFS for Issue tracking at the moment. Handy for us .NET devs as we can checkin the build against the bug

plenderj

We're using SourceGear Vault for some older projects, SourceGear Fortress for new newer projects, and will be moving everything to TFS 2010

WizZard

Atlassian's JIRA is quite good - and is currently only $10 for a 10 user edition http://www.atlassian.com/starter/

FishEye and other useful tools are also only $10 (for 10 users) which might help with web browsing of your Subversion repository too.

Sparks

Is JIRA worth the money though? I mean, what does it give you that Trac or Mantis don't?

croo

As a simple ticket tracker I like Trac too. It's simple to setup, integration with SVN is nice but what I really like is it also integrates with eclipse's mylyn plugin so, as a developer, you rarely need to actually go to Trac. Asigned tickets appear in your eclipse planning view. Tou can upload contexts to the ticket, to help share what aspects of the code you are reviewing, and finally you can close the ticket & commit the code all in one step.

LowOdour

We use bugnet (http://www.bugnetproject.com/)....pretty simple to use. Ive used a few mentioned and prefer it to them (especially mantis)

CreepingDeath

Sparks wrote: »

Is JIRA worth the money though? I mean, what does it give you that Trac or Mantis don't?

We just switched from Bugzilla to Jira.
I was happy with Bugzilla.
With Jira you have a rigid workflow approach to what you can and can't do with bugs. When you login there's a complex home page that takes a while to load up. And I don't like the searching.

I think Jira is just aimed at those chart happy managers who want pretty reports and charts. It's not great for the people who actually use it.