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Ticketmaster- won't post my tickets out to me

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  • 25-10-2009 4:32pm
    #1
    kaji
    Registered Users Posts: 646 ✭✭✭


    Hi, I bought 2 Green Day tickets for a concert this Tue in Birmingham. I actually can't go now so I was going to try and sell my tickets online, but I've been waiting all week and they never arrived. I just checked the ticketmaster website today and they are saying to me that I must pick up my tickets at the concert box office on Tue. This is really frustrating as I can't sell them on now, but also because I paid for Fed Ex to post the tickets to me. Has this happened to anyone else? Am I entitled to a refund or anything?


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    #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    You wouldn't be entitled to any sort of refund as you paid for the tickets and its not their faulty you can't go.


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    #3
    Jev/N
    Registered Users Posts: 3,456 ✭✭✭Jev/N


    It's too close to the event so they'll only have the option of collecting them, that's usual for ticketmaster - especially for international bookings


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    #4
    Thoie
    Registered Users Posts: 6,344 ✭✭✭Thoie


    I'd certainly be asking for a refund of the fedex charges at any rate.


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    #5
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    When did you actually order them? Were they supposed to be posted straight away?


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    #6
    A New earth
    Registered Users Posts: 551 ✭✭✭A New earth


    I had to ring them about Josh Ritter tickets this week that were to be posted out. They matter of factly just said "collect them at the door on the night" . This was not what was arranged and there was absolutely no sign of an apology even when I said that I understood they would be posted out.


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    #7
    craichoe
    Closed Accounts Posts: 2,706 ✭✭✭craichoe


    I had a similar problem with going to a concert in the UK, basically i'd booked the wrong one (was Leeds not Reading!)

    So rang seetickets.com and asked them to change the name over as i couldnt go !

    They said no problem, at the end of the day they've still sold tickets.

    Person i sold them too just had to show photo ID at the box office !


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    #8
    axer
    Registered Users Posts: 5,517 ✭✭✭axer


    kaji wrote: »
    Hi, I bought 2 Green Day tickets for a concert this Tue in Birmingham. I actually can't go now so I was going to try and sell my tickets online, but I've been waiting all week and they never arrived. I just checked the ticketmaster website today and they are saying to me that I must pick up my tickets at the concert box office on Tue. This is really frustrating as I can't sell them on now, but also because I paid for Fed Ex to post the tickets to me. Has this happened to anyone else? Am I entitled to a refund or anything?
    If you chose for your tickets to be posted out when purchasing the tickets then they should be posted out.


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