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3.5 Disk Restarts PC

  • 04-11-2009 5:40pm
    #1
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,411 ✭✭✭


    I have a very unusual issue & I think it's the kind of problem that only someone who's encountered it & solved it will have the answer.

    A PC (XP Pro) with a 3.5" floppy drive (needed to backup some kind of accounts software) & everytime a floppy disk is inserted in the drive the PC restarts.

    It doesn't matter what disc, it happens with any & every disk I try.

    I replaced the drive & cables with no effect & the originals work fine in another machine.

    The power supply +5v rail is fine too (changed it just to see).

    I even tried a USB external 3.5" drive and god damn it, every time I insert a disk into that it restarts the PC.

    I'm thinking it might be Antivirus software related (AVAST) but can't seem to pinpoint the cause.


    Anyone ever come across this & know how to solve it?


    -

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



Comments

  • #2
    Overheal
    Registered Users, Registered Users 2 Posts: 85,216 ✭✭✭✭Overheal


    Freaky. This isnt some weird A:\ issue is it?

    Check Device Manager for rogue drivers. Make sure anything relevant is updated. Your BIOS may also need a new driver/Flash.


  • #3
    Gone Drinking
    Registered Users, Registered Users 2 Posts: 2,809 ✭✭✭Gone Drinking


    Turn off automatic restart (Right click my computer > properties > advanced > Start up and recovery settings > untick auto restart)

    Take note of the error you get when your machine blue screens

    I googled it quickly there, two guys i saw had the same problem as you last month, one fixed it by updating his anti virus software, another by doing a system restore.


  • #4
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,411 ✭✭✭Gadgetman496


    Eventually found what was causing the problem.

    It was a setting in the Resident Shield section of AVAST, for floppy boot sector scan.

    Once I disabled it the problem ceased :D


    -

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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