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Phone lost, got it barred....found it again!

  • 20-11-2009 5:20pm
    #1
    maxwell smart
    Registered Users Posts: 1,939 ✭✭✭


    My sister lost her phone 3 days ago, so rang up to get it blocked. Has claimed off the insurance and is waiting to hear about replacement phone.....now the old one has turned up. She wants to get the old one up and running again as there are no more of that model available and she does not want to change.
    Is it simple to get the barring turned off? Can't get through to vodafone customer service at the moment.


Comments

  • #2
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    Maybe if they can cancel the insurance claim but if the insurance goes through then vodafone won't unbarr it. There may be ways however...


  • #3
    Tarakiwa
    Registered Users Posts: 633 ✭✭✭Tarakiwa


    gpf101 wrote: »
    There may be ways however...

    Legal ways????


  • #4
    PjC
    Closed Accounts Posts: 157 ✭✭PjC


    Tarakiwa wrote: »
    Legal ways????

    Not if you claim the new one AND get the other unbarred. Legally you'll have to do one or the other


  • #5
    Kensington
    Closed Accounts Posts: 3,683 ✭✭✭Kensington


    maxwell smart wrote: »
    My sister lost her phone 3 days ago, so rang up to get it blocked. Has claimed off the insurance and is waiting to hear about replacement phone.....now the old one has turned up. She wants to get the old one up and running again as there are no more of that model available and she does not want to change.
    Is it simple to get the barring turned off? Can't get through to vodafone customer service at the moment.
    If you've made a claim for the lost-but-now-found handset, then legally, that handset is no longer yours but is now the property of the insurance company. To start using the handset again, without informing the insurance company, would be insurance fraud in the eyes of the law.

    Did you take the insurance out with Vodafone? Because then I'd be very surprised if they'll unbar it for you. They may insist you return the handset to them or will reverse the decision to process your claim.


  • #6
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    No not legal ways. Cannot discuss them here...


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  • #7
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    Tarakiwa wrote: »
    Legal ways????

    Careful now.


  • #8
    Frank3142
    Closed Accounts Posts: 268 ✭✭Frank3142


    hi i lost my phone will i still be able to keep my old number?


  • #9
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Frank3142 wrote: »
    hi i lost my phone will i still be able to keep my old number?
    Yes, go into a phone shop and get a replacement SIM.


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