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Envirofone refuse to pay for a phone

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  • 08-12-2009 8:54pm
    #1
    plu
    Registered Users Posts: 237 ✭✭


    On 17th October 2009 I traded a phone with envirofone.ie. I sent it with recorded delivery on the 19th and it was signed for by them on the 23rd. I recorded the IMEI number. I have written on 9 occasions with the track & trace and IMEI numbers enquiring when I would get paid. I was getting no replies. I phoned today and was told I would not be paid for the phone as they deny ever receiving it. It is likely they have assigned it to and paid another account in error

    How can I take this further and compel them to pay. My phoning and emailing is a complete waste of time.

    Envirofone is a UK based concern. The packet was sent to the UK address. The post office have the signature of receipt.

    Possible things I could do to get a remedy?

    The value of trade in is €260. I'm looking for some recourse similar to the small claims court here with the minimum cost
    Failed to load the poll.


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