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Help needed - computer crashing.

  • 29-11-2009 7:13pm
    #1
    shoutman
    Registered Users, Registered Users 2 Posts: 6,924 ✭✭✭


    Hey
    Got a new Dell, windows 7, i7 processor, 1gb nvidia gforce gt220 graphics card.

    Problem is that when I load up a game to play, it works grand for about 2 minutes and then the monitor seems to lose the input from the computer, the cd audiably stops spinning but then starts up again, the computer remains on but there is no picture delivered to the monitor.

    I'm almost positive there isn't a problem with the monitor as this only happens when either a) play a game or b) in fullscreen mode on farmville on facebook, putting it down to some sort of java problem with the latter.

    Is it a problem with the graphics card? Should I send the computer back to dell to repair it or is there anything I can try first?

    Thanks in advance.


Comments

  • #2
    noodletop
    Registered Users, Registered Users 2 Posts: 209 ✭✭noodletop


    shoutman wrote: »
    Hey
    Got a new Dell, windows 7, i7 processor, 1gb nvidia gforce gt220 graphics card.

    Problem is that when I load up a game to play, it works grand for about 2 minutes and then the monitor seems to lose the input from the computer, the cd audiably stops spinning but then starts up again, the computer remains on but there is no picture delivered to the monitor.

    I'm almost positive there isn't a problem with the monitor as this only happens when either a) play a game or b) in fullscreen mode on farmville on facebook, putting it down to some sort of java problem with the latter.

    Is it a problem with the graphics card? Should I send the computer back to dell to repair it or is there anything I can try first?

    Thanks in advance.


    contact dell on the phone tell them exactly that , sounds like the card could be overheating while playing games


  • #3
    monkeypants
    Closed Accounts Posts: 2,386 ✭✭✭monkeypants


    Contact Dell on 1850 200 722. As stated, it sounds like the graphics card is overheating, especially if the problem only surfacing after a period of time while playing a game.


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