problem with UPC broadband - Cisco EPC2425

twerg_85

Hi,
I have a laptop and desktpop trying to connect wirelessly. Laptop works fine.

On desktop, I see the connection and can enter the password, but then it tries to connect and just times out.

Any ideas ? The desktop worked fine with my old router, but UPC 'upgraded' to the EPC2425.

Thanks.

_Sidhe_

What operating system do you have on the desktop?

I'm guessing that you're using a wireless adapter, what kind?

Are you using the adapter software, or your operating software to search for the wireless network?

Can you see other wireless networks?

Have you changed the Wifi channel on the router?

twerg_85

_Sidhe_ wrote: »

What operating system do you have on the desktop?

Windows XP

_Sidhe_ wrote: »

I'm guessing that you're using a wireless adapter, what kind?

Mentor 802.11g USB adapter.

_Sidhe_ wrote: »

Are you using the adapter software, or your operating software to search for the wireless network?

Using windows network connection

_Sidhe_ wrote: »

Can you see other wireless networks?

Yup. Can see the UPC one and 3 or 4 others.

_Sidhe_ wrote: »

Have you changed the Wifi channel on the router?

Yes. Do I need to change something on the PC as well then ?

As an aside, I can't access the router from the laptop (192.168.0.1 or 192.168.1.1 not working) although it's connecting to the internet fine.

Thanks !

_Sidhe_

If you reboot your modem, you should then be able to log onto the modem settings page through your laptop.

Often when you make changes on the modem with one computer, the modem won't allow other devices to log on until a reboot of the modem.

Do you know what service package you are running on the XP PC?
If you are running on service pack 1 or 2, it could be having compatibility issues with the WPA security on the modem.

I'd suggest making sure that you're running on service pack 3.
You could also change the security on the modem to WEP, but to be honest, I wouldn't do that, as it's no way near as secure.

twerg_85

Disabled security and p.c. still couldnt connect.
Tried installing SP3. When it got near the end (think it said Finalising / Tidying up), windows gave me the blue screen saying fatal disk error, shutting down to protect. Tried again and same result.
However, it now says SP3, so maybe it's installed OK. Still couldn't connect to network, so will try ethernet cable and see what happens.

twerg_85

OK, after installing SP3 got error with sis163u.sys which is the wireless adapter driver. Got a new USB adapter, installed that and everything connects fine now.

Thanks for the help.

_Sidhe_

No worries man,