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US consumer rights??

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  • 01-12-2009 12:30am
    #1
    trasver
    Registered Users Posts: 103 ✭✭


    Hi all

    No sure if this is the best place to ask this but here goes anyway!

    I've bought some products online in the states to be shipped to the states from a reputable company.

    The items were advertised at a particular price which I purchased and was sent an invoice for, my credit card was also charged at this same price. The company have now emailed me to tell me they made a mistake and want to charge me more, can they do this now I've been charged and invoiced?

    I know there's issues in buying online outside of Ireland and all that but surely they can't do this can they?!

    Thanks for any advice!

    Simon


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    #2
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    In Ireland, companies can do this, under an aspect of contract law called "invitation to treat". I don't know his translates to the States though.


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    #3
    tallaghtoutlaws
    Closed Accounts Posts: 6,067 ✭✭✭tallaghtoutlaws


    http://www.ftc.gov/bcp/menus/consumer/shop/rights.shtm

    Take a look through this website. Its the Federal Trading Commission website and gives you everything you need to know about US Consumer Laws.


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    #4
    trasver
    Registered Users Posts: 103 ✭✭trasver


    Cheers for your answers guys!

    Dudara: I understand invitation to treat but at what stage of the purchasing process does that not stand?! As far as I see it given the Preceipt of confirmation of purchase and payment then surely that means both parties have agreed that price for the sale?


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    #5
    jhegarty
    Registered Users Posts: 6,440 ✭✭✭jhegarty


    Given you would have to travel to the USA to file a small claims case, I don't think it matter how right you are.

    I see the only choices are refund , or pay the extra.


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