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11850 Rip Off

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  • 01-12-2009 12:53pm
    #1
    WicklowRover
    Closed Accounts Posts: 56 ✭✭


    I phoned 11850 this morning, asking for a number to be texted to me. I received the text TWICE. This is the second time this has happened recently to me.

    To my knowledge, consumers are charged for the SMS message received from the likes of 11850.

    So, are we, the consumers, being ripped off?


Comments

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    #2
    Mataguri
    Registered Users Posts: 247 ✭✭Mataguri


    From their website:
    Call 118 50 from any fixed line or mobile phone to get access to all Irish national database listings. All mobile callers will receive a free number textback with their requested number.


    So no.


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    #3
    philcsl
    Registered Users Posts: 175 ✭✭philcsl


    You are charged for the duration of the call, you can request as many numbers to be texted to you as you want, no charge for receiving these texts


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    #4
    TouchingVirus
    Registered Users Posts: 8,584 ✭✭✭TouchingVirus


    They also make a killing on the connection fee if they put you through to the number you want but the texts are free :)


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    #5
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    so basically this isn't a consumer issue then, :)


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    #6
    ouch
    Registered Users Posts: 33 ✭ouch


    I had the misfortune of working for the company that runs 11850.

    Whilst they treat their staff like something that's scraped off the pavement... the SMS is 'free'.

    Do they choke the SMS server to make people ring back?

    Wouldn't surprise me a bit.


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