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DID Electrical

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  • 06-12-2009 11:15pm
    #1
    Gracie100
    Closed Accounts Posts: 2 ✭


    Sorry to pick up an old post but has anyone had problems getting refunds from DID electrical.

    On Saturday my wife bought a Top of the range Blue Ray Player and a HDMI lead which was not included for an additional €40. When she brought it home I noticed that tyhe legnth was 1.5M and we needed 3m.

    So I brought it back the next day to get a longer one. They had a 2M one and a 4M one but no 3. The 4M one was €120.00 and I didnt want to spend that amount on a cable. So I said thats fine can you give me a refund. They said only in the form of a credit note. I said I wanted the refund because I wanted to buy the cable somewhere else. The other perople ( they looked as bemused as I did) in the shop could see me arguing with the Manager who was trying to push this 4M which was too long cable for €120.00 and broker his heart by knocking €10 off!!

    Eventually he gave in and agreed to a refund which could only be issued by cheque from their head office!!

    We have bought a hugh amount of equipment for houses we have owned over the years and to be honest this left a bitter taste in my mouth. Just badly treated.

    To top it off I purchaced a 3M cable with GOld plateing for €20 in Power City subsequently.

    Very poor!!


Comments

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    #2
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,317 CMod ✭✭✭✭Nody


    Well Gracie you actually have NO right for any refund in that case because there was nothing wrong with the product.


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    #3
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    OP, please start a new thread, rather than digging up old threads.

    Essentially, there was nothing wrong with the cable and your wife bought it assuming that it was correct. DID did not have to offer you a refund as there was nothing fundamentally wrong with the product.


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    #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Gracie100 wrote: »
    To top it off I purchaced a 3M cable with GOld plateing for €20 in Power City subsequently.

    Gold plating doesn't really do anything for you either, it's just a marketing gimmick to make you think it's better than the silver coloured ones.


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    #5
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,317 CMod ✭✭✭✭Nody


    jor el wrote: »
    Gold plating doesn't really do anything for you either, it's just a marketing gimmick to make you think it's better than the silver coloured ones.
    Well the cable does make a difference (and a slight one) but you'd need to have a 4k TV with a 5k sound system etc. with perfect cabling to notice that one part is not best possible and even then it is not a big difference (i.e. only apply for the most extreme of owners).


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    #6
    Mataguri
    Registered Users Posts: 247 ✭✭Mataguri


    Nody wrote: »
    Well the cable does make a difference (and a slight one) but you'd need to have a 4k TV with a 5k sound system etc. with perfect cabling to notice that one part is not best possible and even then it is not a big difference (i.e. only apply for the most extreme of owners).

    How? Its a digital signal, all 1's and 0's, how can there be any variables?


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    #7
    Cuddlesworth
    Registered Users Posts: 13,995 ✭✭✭✭Cuddlesworth


    Mataguri wrote: »
    How? Its a digital signal, all 1's and 0's, how can there be any variables?

    There can't. Its a legacy from the old analogue days where it had a actual point.
    jor el wrote: »
    Gold plating doesn't really do anything for you either, it's just a marketing gimmick to make you think it's better than the silver coloured ones.

    It does in the long run if you find yourself constantly removing and inserting the plug. The gold plate is a more malleable metal and is less likely to damage/deform the socket long term. But it's not a issue with pretty much everybody as the cable stays where it is for most of its life.



    Op, DID etc make a good deal of money on cables. Your only right in this case was researching the price before you bought it and you waived that right.


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    #8
    smelltheglove
    Registered Users Posts: 4,503 ✭✭✭smelltheglove


    The law is on their side. A lot of stores refund as common courtesy it is not required though. Honestly I prefer dealing with those.


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    #9
    Sleipnir
    Registered Users Posts: 5,514 ✭✭✭Sleipnir


    Gold is more expensive than silver and yet silver is the best conductor there is! Gold is worse than copper in terms of conductivity.
    Marketing gimmick (although I agree that better cables do make a difference on high-end systems)


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    #10
    Sleipnir
    Registered Users Posts: 5,514 ✭✭✭Sleipnir


    Mataguri wrote: »
    How? Its a digital signal, all 1's and 0's, how can there be any variables?

    It's a digital signal but it's still passing over a physical link. Data that passes over a network is also digital but still suffers loss, especially over great distances. By your reasoning, it should be simply impossible for packet loss to occur, but it does.


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    #11
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    Sleipnir wrote: »
    It's a digital signal but it's still passing over a physical link. Data that passes over a network is also digital but still suffers loss, especially over great distances. By your reasoning, it should be simply impossible for packet loss to occur, but it does.

    Thing is if you were loosing alot data across a gold HDMI cable you'd notice it alot in sound and picture quality, fact remains the average joe just doesn't need to waste money like this as they will never any thing


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