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UPC offering 30Mbps broadband and problems with upgrade
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Registered online there now, says two working days.
Cant wait, I've noticed my speeds have gotten slightly better over the last few days but defo didnt get upgraded.
Running wireless through the house so hoping we get a nice boost.
Heres my results as of now, I'll update when I get the upgrade, really cant wait.
Comments welcome
Swords area, use mostly for downloading and gaming and couldnt be happier, so if it gets better, i'll be chuffed0 -
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Ah well had to phone UPC today with regards my speeds. 30mb/3mb connection.
Spoke to a decent chap today from UPC, went through the usual reboot and done a dozen or so speedtests with speedtest.net, upc.nl/speedtest and 2 random large files from Heanet.
Had pretty bad results from the test while speaking with him, ranging from 6 - 8.5mbps at 2.30pm in the afternoon in which i said that it wont get better till easily after 2am. He told me that those speeds were shocking and at most during peak hours to maybe expect a 5% - 15% decrease in speeds because of contention but in my case its really bad.
My case has been passed onto their top technical line department and for me to expect an engineer out tomorrow or definately friday. So hopefully they can sort out my line with an increase in bandwith or whatever is needed to give me reasonable speeds at all times of the day.
Just for someone here that might know what these figures mean from the system info page on the router, my readings are,
Recieve Power Level - 3.4 dBmV
Transmit Power Level - 51.2 dBmV
Cheers
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Just rang them there to get the upgrade and the guy on the phone says there is no need to fill in the form it is an automatic upgrade.
I asked him when will mine be upgraded and he says "everyones BB will be upgraded before March"
March!!!!!
:rolleyes: 0 -
i replied to the upgrade email to say my speeds had actually gone down and they called me back today with an explanation and an offer to downgrade me again for free until the problems are resolved.
the explanation was (this is what i heard and it was a few hours ago, so my brain not be remembering 100%, so bear with me): that the 30mbps upgrade uses a different frequency band than the old 20mbps service and some areas have had some unexpected interference on the new frequency from other services meaning that people who were getting the getting full speeds on 20meg can actually end up with lower speeds on the 30meg upgrade.
he said he could downgrade me for free and i could try again in a month and see if it was any better when the problem had been resolved, or i could stick with it at the lower speeds and keep trying and sometime in the next few weeks i should get better speeds.
tbh, my speeds aren't noticeably slower than on the 20mbps service, they're just not any faster so i opted to stick with it, being as it was a free upgrade anyway, otherwise i'll end up with a new 12 month contract next month instead of this month which seemed silly, particularly if the problem is solved within the month anyway.
maybe it was just guff on his part to placate me, but since i didn't really lose anything i'm not too bothered and i'm going to hang in there and keep dreaming of extra-super-mega fast speeds in august to get me by for now.
I got upgraded and am still on the ole 426MHz Freq.0 -
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I got upgraded to 15Mb yesterday, out in D15. This is what I am getting this evening
I thought it might just be load on the Dublin test server, so I tried London.
446ms ping, right I am off for a game of CoD:MW2 while the going is good!0 -
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GHOST MGG2 wrote: »Well i was upgraded today for free from 20mb to 30 mb..just checking now and here are the results.
Seems alot of us having trouble hopefully upc realise the fault and fix it soon...0 -
Having trouble also....
My old UPC 10mb connection never did hit the high notes , and line quality was sh*t as I was always getting good then v.bad pings and jitter .
Have had 3 Tech callouts , still crap & I cant get the phone in my area either ??? ..I think because they now the line (broadband) quality is crap and the VOIP would show it up .
Now my new 15mb connection has the same disease ...
Just called them and they will call back in the morning to arrange Taech call out, No.4
:mad::mad::mad::mad::mad:
HERE Try UPC own speedtest , they cany deny that .0 -
still on 20mb line here don't want to enter a new contract
speed tonight only
50 % less than it should be
worse again when test with the dublin server
another server
and worse again
this off a wired connection
not upgrading to 30mb when they fail to deliver 200 -
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Chauffe, Marcel, chauffe!Join Date:Posts: 64363
Irishpimpdude wrote: »Rapidshare is for n00bs , Newsgroups are were its at ;-)
+1
Was getting consistent 2.3-2.5MB/s under 20Mbps so with 30Mbps that should be a 750MB film linux distro in just over 3 minutes My ads on adverts.ie
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This discussion has been closed.
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