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Why are o2 so obstructive when trying to port away?

  • 11-12-2009 1:17pm
    #1
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭


    Why are o2 so awkward when you want to port a bill pay number away from them? All of my recent ports away from o2 have been delayed or blocked by o2 for no reason. I have had to get the acquiring network to intervene before o2 would release the numbers. All of the numbers were paid up to date and were out of contract.

    I can understand slight delays or errors but not wholesale messing around.


Comments

  • #2
    grandlike
    Closed Accounts Posts: 23 ✭grandlike


    The majority of issues with porting are due to the network you are moving onto not submitting the port correctly - putting it through as a multiline instead of single line etc.. I used to work in a phone shop and it was hell. :(


  • #3
    Honda08
    Closed Accounts Posts: 497 ✭✭Honda08


    Bond-007 wrote: »
    Why are o2 so awkward when you want to port a bill pay number away from them? All of my recent ports away from o2 have been delayed or blocked by o2 for no reason. I have had to get the acquiring network to intervene before o2 would release the numbers. All of the numbers were paid up to date and were out of contract.

    I can understand slight delays or errors but not wholesale messing around.

    the easiest way to ensure smooth porting out, is to convert the phone to a speak easy one, and the when thats done port away.

    thats what i did. worked like a charm. go to your new network, and voila. ( as its less hassle porting a prepaid number)


  • #4
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    grandlike wrote: »
    The majority of issues with porting are due to the network you are moving onto not submitting the port correctly - putting it through as a multiline instead of single line etc.. I used to work in a phone shop and it was hell. :(

    I would imagine the majority of porting issues are as a result of the person who is wishing to port not giving the correct or all the information to the porting in network. The port in network only submit the information the are given nothing more.


  • #5
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    The port in network only submit the information the are given nothing more.
    And then the loosing network is free to play sillybuggers.


  • #6
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    Anywhoo got ported away from o2 eventually. Begone with your high prices and useless upgrades.


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