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computer problem.

  • 11-12-2009 5:02pm
    #1
    riverstick
    Closed Accounts Posts: 59 ✭✭


    basically when i open microsoft word after about 10 seconds it just closes without saying anything. could it be a virus.


Comments

  • #2
    roberthurley14
    Registered Users Posts: 105 ✭✭roberthurley14


    more likely an error, dont jump to conclusions as most people do and scream VIRUS! VIRUS! they arent THAT common, reinstall office


  • #3
    daveyboy_1ie
    Closed Accounts Posts: 1,352 ✭✭✭daveyboy_1ie


    How old is your PC, what operating system are you using? What version of MS Office are you using?

    Do you know how to View Event Logs? (Start=) Settings=) Control Panel=) Administrative Tools Computer Managament=) Event Viewer if you are using Windows XP). This may give an indication of what actually happened, Check out applications/ system/ Security logs just to see what happened.

    There are a number of reason the program shut down, just trying to narrow things down :D


  • #4
    riverstick
    Closed Accounts Posts: 59 ✭✭riverstick


    daveyboy_1ie wrote: »
    How old is your PC, what operating system are you using? What version of MS Office are you using?

    Do you know how to View Event Logs? (Start=) Settings=) Control Panel=) Administrative Tools Computer Managament=) Event Viewer if you are using Windows XP). This may give an indication of what actually happened, Check out applications/ system/ Security logs just to see what happened.

    There are a number of reason the program shut down, just trying to narrow things down :D

    its a dell. window xp about three yers old. its 160 whatever and pentium 4. i think its microsoft 2000


  • #5
    unnameduser
    Registered Users, Registered Users 2 Posts: 1,081 ✭✭✭unnameduser


    It really could be a number of things but it prob is not a virus.
    Try this first
    On the Help menu in any Office program, click Detect and Repair.
    It that fails it may be easier and quicker to simply reinstall.
    Good luck


  • #6
    Cluster
    Registered Users Posts: 247 ✭✭Cluster


    riverstick wrote: »
    basically when i open microsoft word after about 10 seconds it just closes without saying anything. could it be a virus.


    Go into Event viewer and see the error message.

    Click Start, and then click Control Panel, then click Administrative Tools, and then double-click Computer Management.

    Check system log for errors

    "The system log contains events logged by Windows XP system components. For example, if a driver fails to load during startup, an event is recorded in the system log. Windows XP predetermines the events that are logged by system components. "


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