Returning a "30 day return" product again

Zigmund

I bought a pair of earphones from Argos, but they broke in less than 30 days.
I took them back and got a replacement pair.
But they're after breaking too. And it's less than 30 days since i got the second pair.
Am i entitled to a refund or a third replacement pair?

dudara

Under consumer law you are entitled to a repair/replacement/refund. First time out, Argos offered you a replacement, which you accepted. They can offer you the same again, but this time, I'd advise you to decline the replacement and seek a refund, on the basis that this is the second time the product has broken on you.

mcaul

Zigmund wrote: »

I bought a pair of earphones from Argos, but they broke in less than 30 days.
I took them back and got a replacement pair.
But they're after breaking too. And it's less than 30 days since i got the second pair.
Am i entitled to a refund or a third replacement pair?

Argis retirn policy is in ADDITION to statutory rights, so even it the ear phones broke due to a design/ manufacturing fault every month for the next 2 years, they would have to replace, repair or refund.

Slippin Jimmy

Yes you should seek a refund, or maybe look for a different pair in store?

Zigmund

Got a replacement pair. no problems.