SMS spam from O2

cornbb

I'm regularly getting spam from O2 (50202). I've texted back STOP several times without success. Its annoying that a supposedly reputable network is disregarding Regtel guidelines. Do O2 reps still hang out around here? I need to whine at someone

cornbb

I've also sent an email to sms@o2.ie (which I clearly shouldn't have to do) asking to opt out. Over a month later I'm still getting spam.

Mimikyu

This post has been deleted.

dmcg90

I know its so annoying, its nearly 1 a day now.

burgess1

You have to send "stop" to 51020. The services advertised won't be available to you if you opt out.

burgess1

dmcg90 wrote: »

I know its so annoying, its nearly 1 a day now.

I was getting at least one every day.

cornbb

burgess1 wrote: »

You have to send "stop" to another 51xxx number, which I'm afraid I can't remember but if you call O2, they'll give it to you. The services advertised won't be available to you if you opt out.

Thanks for the advice, but I shouldn't have to call O2. All they need to do is flip a bit in a database somewhere. I know it's a relatively trivial problem but I'm thinking that a complaint to ComReg or whoever might actually make them do something about this (a quick google search tells me that many others regularly have this problem).

burgess1

I've found the number. Text 'Stop' to 51020.

cornbb

Cool let's see if that works.

O2_Daryll

It will take about 7 days before the texts cease.

cornbb

I've been trying to stop them for a month now. I don't think any of this is cool, but let's see what happens.

Firetrap

I used to get SPAM from them and sent a very snotty email to customer services. They stopped