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should I get a refund?

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  • 18-12-2009 4:00pm
    #1
    cojomo2
    Registered Users Posts: 3,216 ✭✭✭


    I buy a fancy tee shirt for a present for a mate...(size M)

    Turns out it fits fine everywhere except the chest, bit tight.

    I bring it back to be told that they only offer an exchange or credit note for items on sale, and that they only offer refunds on non sale items.

    Do I have to take this or do I have the rite to a refund as the items is not fit for its purpose?

    Can someone help with some info?
    Thanks


Comments

  • Options
    #2
    RoadKillTs
    Closed Accounts Posts: 1,710 ✭✭✭RoadKillTs


    Do I have to take this

    Yes. The shop doesn't have to offer a refund.


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    #3
    cojomo2
    Registered Users Posts: 3,216 ✭✭✭cojomo2


    RoadKillTs wrote: »
    Yes. The shop doesn't have to offer a refund.


    but what about the item not being fit for its purpose?


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    #4
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    cojomo2 wrote: »
    but what about the item not being fit for its purpose?

    It is, you bought a t-shirt and you got a t-shirt, the only thing wrong with it is the size and thats down to the customer not checking that before purchasing.

    You have 0 rights in this instance

    Its like buying a pair of shoes and you find they are two sizes too small, you should have tried them on before buying them. You can check with the Consumer Connect and they'll tell you the very same thing :)

    The shop is being reasonable to provide you with a credit note or exchange


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    #5
    cojomo2
    Registered Users Posts: 3,216 ✭✭✭cojomo2


    ok cool, thanks guys.


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    #6
    Slippin Jimmy
    Registered Users Posts: 6,031 ✭✭✭Slippin Jimmy


    Just get the credit note. The shop are fullfilling their legal requirement.


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    #7
    jdf
    Closed Accounts Posts: 46 ✭jdf


    Get an exchange - no point getting a credit note. They could be gone tomorrow and what would your credit note be worth then?

    Just try on the new item before you buy it.


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    #8
    RoadKillTs
    Closed Accounts Posts: 1,710 ✭✭✭RoadKillTs


    Turns out it fits fine everywhere except the chest, bit tight.

    Man Boobs :D


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    #9
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    You're misusing the phrase "fit for purpose" here. That implies that it is able for the job intended - that it can be worn as an item of clothing. The t-shirt can indeed be worn, it's just not the right size.


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    #10
    thesandeman
    Registered Users Posts: 10,500 ✭✭✭✭thesandeman


    Can you not just exchange it for one the proper size? Problem solved!


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