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Error Message Won't Let me re-boot laptop?

  • 04-01-2010 12:48am
    #1
    cyberscribe
    Closed Accounts Posts: 2 ✭


    Hi, just wondering if anyone can help with the following problem. I have been using windows vista for the past year with no problems. I successfully download ITunes having received an IPod for Christmas. However, when I try to start up my laptop again I receive the following pop up error message " Microsoft Visual C++ Runtime Library - This app has requested the Runtime to terminate it in an unusual way."
    The laptop is fairly new and has plenty of free space.

    The only way I can get the laptop to start up is in safe mode and then restoring to the day before I downloaded ITunes. However, I really want to use the IPod and don't know what the problem is.

    Any ideas would be greatly appreciated!
    Thanks.:confused:


Comments

  • #2
    unnameduser
    Registered Users, Registered Users 2 Posts: 1,081 ✭✭✭unnameduser


    what other software have you loaded on the laptop? IE Music matchbo or mcafee etc.
    Quick often this type of error is due to a clash between 2 programs.


  • #3
    homer911
    Registered Users, Registered Users 2 Posts: 5,139 ✭✭✭homer911


    Is the OS fully up to date?

    I would make sure all mandatory updates are applied and review the optional updates, before creating a system restore point manually and then installing itunes


  • #4
    mp22
    Moderators, Business & Finance Moderators, Regional South Moderators Posts: 6,854 Mod ✭✭✭✭mp22


    Media monkey! might be worth a look


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