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Rural broadband options westnet??

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135

Comments

  • Closed Accounts Posts: 44 fonzy1


    Anyone from Westnet got any update for me?

    @liamnojo92 You heard any news?

    37542573.png

    As you can see it's still terrible at peak times.:mad:


  • Closed Accounts Posts: 44 fonzy1


    Totally and utterly unuseable today, as it is every day for the past number of months, i've just spent the past 30 mins trying to get a webpage to load without success, nevermind getting onto xbox live or watching Sky player.
    I'd post a speedtest/pingtest result but the page simply times out.
    Edit:
    37725690.png

    There was a time where i hated using my Vodafone 3g dongle because of the horrible load times and limited bandwidth but it's now what i use at home by choice, and it outperforms Westnet by a country mile these days.

    Upgrading of the network should have been in place long before Westnet over subscribed the network, never mind waiting 5 months and counting for it to be fixed.

    It's an absolute disgrace, 45 euros a month on top of a 200 euro installation fee for this by the way, good to see rip of Ireland is still alive and kicking.


  • Registered Users Posts: 320 ✭✭liamnojo92


    Ok I think they're done fixing it,Was offline for maybe 20 minutes now it seems good(not 100% sure yet though)
    Edit:Gone bad again:( also got a text saying the majority the backbone will be completed by friday weather permitting.


  • Closed Accounts Posts: 44 fonzy1


    Well i'm stumped, it's 7pm and my internet is working as it should for the first time in months:eek::eek:

    38215315.png


    Actually no, it was a false alarm, it's back to being useless again.


  • Closed Accounts Posts: 44 fonzy1


    9th of April and still we wait.

    38517858.png

    1244528999.png


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  • Registered Users Posts: 1,060 ✭✭✭AirBiscuit


    fonzy1 wrote: »
    9th of April and still we wait.



    1244528999.png
    Could be worse, you could be me:
    1244548786.png

    That speed isn't bad, I wouldn't complain if I had that.


  • Registered Users Posts: 1,826 ✭✭✭godskitchen


    Botulism wrote: »
    Could be worse, you could be me:
    1244548786.png

    That speed isn't bad, I wouldn't complain if I had that.

    That is really not the point, you are not comparing apples with apples.

    They are two different technologies.

    I am paying €60 a month EX VAT for 3Mb down and 1Mb up............ here is what I am getting today.

    1246657683.png

    Sometimes the connection can preform to the standard I am paying for but that is only 5% of the time.

    I work in IT and often people ask me about broadband, both business and residential customers. I would tell people if they could get Westnet then to do so, that I had it and was very pleased with the quality and level of service. You get what you pay for, was my closing line.

    Now when people ask what I recommend I can no longer say Westnet, the service levels over the past 6 months are just dire. I have contacted them on a number of occasions but the issue is still there, it might improve for a few days but it will come back.

    I can no longer make any VOIP call without running the risk of looking like a fool having to explain to customers why they can not hear their tech support person (me) because I have a rubbish internet connection.

    The only thing stopping me from moving to Three (only other option in my area) is that I have a loyalty, misguided or otherwise, to Westnet. They brought broadband here when all eircom did was laugh at us.

    Still at €60 EX VAT/month that loyalty will only last so long when I could get the same level of service from Three for €20 inc VAT.

    Here are some more speedtest results.
    1246669493.png
    1246671469.png


  • Closed Accounts Posts: 44 fonzy1


    @godskitchen

    Exactly the point i was trying to make.

    Numerous phone calls and e-mails have gone either un-answered, of have resulted in broken promises of, "We'll have it fixed next week."

    I've been listening to the above quoted line for 6 months now, the reason for posting regular speed/pingtest results is to show others the standard of service that Westnet provide, or are not providing as it happens.

    Unfortunately for Westnet, that service has been poor for 6 months now and that is reflected in the reply's in this thread.


    1247314201.png

    38626317.png

    And 5 mins later:
    38626417.png

    11th April, still waiting...


  • Closed Accounts Posts: 44 fonzy1


    Can't even get speed/pingtest.net to load tonight, so i'll post a command prompt ping request instead.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\*******>ping www.inex.ie -t

    Pinging www.inex.ie [193.242.111.147] with 32 bytes of data:
    Reply from 193.242.111.147: bytes=32 time=148ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=353ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=267ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=81ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=535ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=321ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=304ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=284ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=289ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=420ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=538ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=72ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=50ms TTL=58

    Ping statistics for 193.242.111.147:
    Packets: Sent = 19, Received = 13, Lost = 6 (31% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 50ms, Maximum = 538ms, Average = 281ms
    Control-C
    ^C
    C:\Users\******>



    I'll be giving Peter yet another phone call tomorrow, i'm also going to cancel payments, not another cent will they get from me until it's fixed.
    It's gone far beyond a joke at this stage.


  • Closed Accounts Posts: 44 fonzy1


    LOL! ...actually no it is'nt, 45E a month for this:rolleyes:
    I un-officially declare this the worst result ever...EVER!


    38693342.png


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  • Closed Accounts Posts: 44 fonzy1


    Ok, quick update.

    Having talked to Peter today, i've been told the upgrades to the network have been completed, and have been for around a week now.

    In order to eliminate the slight chance that there is a problem with just my connection, i.e. misalignment of the reciever, could i get others to post what their connection is up to today/tonight.

    Again, i highly doubt this problem is just limited to my network, however i would like to eliminate the possibility as much as i can.

    Thanks in advance.


    1250711365.png

    And 5 mins later:

    1250719311.png


  • Registered Users Posts: 320 ✭✭liamnojo92


    From just now.


    Reply from 193.1.219.57: bytes=32 time=25ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=25ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=24ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=26ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=39ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=19ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=31ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=28ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=28ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=40ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=43ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=37ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=47ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=33ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=23ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=59ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=43ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=26ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=36ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=36ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=44ms TTL=55


  • Registered Users Posts: 1,826 ✭✭✭godskitchen


    Mine seems to be back to how it should be, has been for the last couple of days.

    I will be keeping an eye on it but fingers crossed the problems are gone for good.



    1251520176.png

    1251523766.png


    Pinging 193.1.219.57 with 32 bytes of data:
    Reply from 193.1.219.57: bytes=32 time=17ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=16ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=21ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=18ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=14ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=17ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=15ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=20ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=17ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=14ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=17ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=16ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=20ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=14ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=16ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=27ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=14ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=18ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=15ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=25ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=16ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=14ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=15ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=14ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=13ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=60ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=18ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=15ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=16ms TTL=56
    Reply from 193.1.219.57: bytes=32 time=15ms TTL=56


  • Closed Accounts Posts: 44 fonzy1


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\*******>ping www.inex.ie -t

    Pinging www.inex.ie [193.242.111.147] with 32 bytes of data:
    Reply from 193.242.111.147: bytes=32 time=112ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=45ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=87ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=26ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=44ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=99ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=78ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=139ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=40ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=61ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=89ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=303ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=41ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=37ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=94ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=130ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=82ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=149ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=76ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=86ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=85ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=153ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=79ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=76ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=52ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=120ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=103ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=106ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=134ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=64ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=89ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=99ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=128ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=122ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=183ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=113ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=69ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=236ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=76ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=127ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=41ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=88ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=72ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=160ms TTL=59
    Reply from 193.242.111.147: bytes=32 time=117ms TTL=59

    Ping statistics for 193.242.111.147:
    Packets: Sent = 45, Received = 45, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 303ms, Average = 100ms
    Control-C
    ^C



    40099758.png

    1287325638.png

    8 months and counting...just sayin.


  • Closed Accounts Posts: 44 fonzy1


    Yes indeed it's that time again people!

    Still having horrible connection issues at peak times, had an engineer out yesterday, and as i had thought there are no problems my end.

    Could i once again ask customers of Westnet in or around the Balla area to post some ping tests, especially at peak times (8pm-11pm).

    If there are multiple people with bad connections then the problem lies within their network.

    Thanks in advance.

    41355328.png

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\********>ping www.inex.ie -t

    Pinging www.inex.ie [193.242.111.147] with 32 bytes of data:
    Reply from 193.242.111.147: bytes=32 time=25ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=35ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=76ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=18ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=22ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=22ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=29ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=59ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=123ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=54ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=89ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=39ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=52ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=30ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=59ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=121ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=104ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=92ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=69ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=104ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=41ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=194ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=154ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=405ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=114ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=127ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=94ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=134ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=81ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=49ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=87ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=87ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=111ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=94ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=79ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=137ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=28ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=65ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=42ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=47ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=162ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=107ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=174ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=119ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=85ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=96ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=92ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=82ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=91ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=88ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=71ms TTL=58

    Ping statistics for ********:
    Packets: Sent = 51, Received = 51, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 405ms, Average = 89ms
    Control-C
    ^C


  • Registered Users Posts: 320 ✭✭liamnojo92


    Also having porblems in Clonbur I think we're routed through the Balla network too and that's where the problem was before.

    Reply from 193.1.219.57: bytes=32 time=27ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=21ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=131ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=58ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=101ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=46ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=107ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=108ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=66ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=133ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=74ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=161ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=83ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=42ms TTL=55
    Reply from 193.1.219.57: bytes=32 time=26ms TTL=55

    Ping statistics for 193.1.219.57:
    Packets: Sent = 15, Received = 15, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 161ms, Average = 78ms


  • Closed Accounts Posts: 44 fonzy1


    Thanks for the speedy reply.

    Having spoken to the engineers over the past couple of days, they seemed to be happy they had enough bandwidth to cover everyone connected to the cell, so according to them they have'nt oversubscribed the network, so i'm stumped as to what could be causing the congestion.

    I can run the ping test again at a silly time of the morning and it'll come back crystal clear, every time.

    The main usage for the westnet connection for me is for online gaming, i got it specifically for the low latency, and with the kind of results we see above it's pretty much unuseable.


  • Closed Accounts Posts: 44 fonzy1


    I cancelled my subscription on Friday just gone, i'd rather go without internet altogether than give the shower of cowboys known as Westnet any more of my hard earned money.

    I would also suggest anyone else that has suffered from this crippling joke of a connection to do the same as me.

    41559495.png

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\>ping www.inex.ie -t

    Pinging www.inex.ie [193.242.111.147] with 32 bytes of data:
    Reply from 193.242.111.147: bytes=32 time=168ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=119ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=196ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=128ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=108ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=534ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=162ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=360ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=96ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=228ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=295ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=435ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=162ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=152ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=135ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=167ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=119ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=404ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=457ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=191ms TTL=58
    Request timed out.
    Reply from 193.242.111.147: bytes=32 time=389ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=96ms TTL=58
    Reply from 193.242.111.147: bytes=32 time=528ms TTL=58

    Ping statistics for 193.242.111.147:
    Packets: Sent = 26, Received = 23, Lost = 3 (11% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 96ms, Maximum = 534ms, Average = 244ms
    Control-C
    ^C


    Just for reference purposes.


  • Registered Users Posts: 1,826 ✭✭✭godskitchen


    My connection has gone to pot again, right now having to use my phone as a WiFi hotspot through Three to post this.

    The connection is unusable.

    I am routed through Newport.

    I don't think its a capacity issue, it seems to me that it is a problem at their main hub.


  • Registered Users Posts: 1,826 ✭✭✭godskitchen


    My connection has gone to pot again, right now having to use my phone as a WiFi hotspot through Three to post this.

    The connection is unusable.

    I am routed through Newport.

    I don't think its a capacity issue, it seems to me that it is a problem at their main hub.


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  • Closed Accounts Posts: 44 fonzy1


    My connection has gone to pot again, right now having to use my phone as a WiFi hotspot through Three to post this.

    The connection is unusable.

    I am routed through Newport.

    I don't think its a capacity issue, it seems to me that it is a problem at their main hub.

    Spoke to them again last night, and i really don't think they have a clue what's going on, the problems we're all having is screaming out that the capacity on the cell has been surpassed but according to them there should be plenty left to play with.

    He was supposed to run a test on my line last night and get back to me, surprise surprise still no phone call back, typical.

    I've been using my 3g vodafone connection for the past week, latency to a local server of ~70ms, DL ~3.5Mb, UL ~0.7Mb

    In comparison to Westnet: Latency 20-1500ms DL/UL ~0.3Mb

    Vodafone costs me 20E a month, Westnet costs me 45E, it's a no brainer.

    Any of you guys talk to them today??


  • Registered Users Posts: 320 ✭✭liamnojo92


    I'm pretty sure they're are trying to fix something currently, because generally over the past year if the ping is constantly over 200ms they're working on something so I'm gonna wait until friday if it stays like this before I call them.

    Reply from 193.1.219.57: bytes=32 time=241ms TTL=55
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  • Closed Accounts Posts: 44 fonzy1


    'The new link in Balla needs some physical tweaking, we'll be out there tomorrow to fix it'

    From Westnet just now.

    **holds breath**


  • Registered Users Posts: 320 ✭✭liamnojo92


    Balla seems to always be the problem I might just see if I can get them to hook me up to the Ballinrobe one instead.


  • Closed Accounts Posts: 44 fonzy1


    First off, apologies to any regular viewers of this sub-forum, i don't want to have to keep bumping this thread, but there is method to the madness, i'm trying to shame them into fixing my connection.


    Friday 10th June 2011

    41817207.png


  • Closed Accounts Posts: 44 fonzy1


    And here's what i'm getting out of my Vodafone 3G dongle.
    Which is more than half the price of Westnet.

    1335632557.png

    41818000.png


  • Registered Users Posts: 21 cenahs


    Main problem with westnet is how inconsistent the service is. Also noticed there are sometimes issues with loading pages without the www part of the domain.

    Really unhappy with the service. Does anybody know what the contention ratio on digiweb's satellite service is?

    41898882.png

    1337851302.png


  • Registered Users Posts: 320 ✭✭liamnojo92


    Your speed should not be that low even when the latency is terrible at peak times I'm still getting around 1mb,I'd call them and get a technician round because it might be a problem on your side.


  • Registered Users Posts: 21 cenahs


    That would be fine if they would answer the phone or return calls...

    The speed is not constantly that poor, but still there are serious drop-outs


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  • Closed Accounts Posts: 44 fonzy1


    cenahs wrote: »
    That would be fine if they would answer the phone or return calls...

    The speed is not constantly that poor, but still there are serious drop-outs


    cenahs, is your connection routed through Balla by any chance??


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