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Helpdesk and Non related threads

Nick_oliveri · 2010-01-07 13:01:14

Just a thought, theres been an influx of new posters on the helpdesk forum posting crap questions that do not relate to the forum at all. What i suggest is this, either bar posters from posting in helpdesk unless they are here for a couple of months - or before a new thread is started the user must read up on why that…

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07-01-2010 2:01pm

#1

Nick_oliveri

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Posts: 2413

Just a thought, theres been an influx of new posters on the helpdesk forum posting crap questions that do not relate to the forum at all.

What i suggest is this, either bar posters from posting in helpdesk unless they are here for a couple of months - or before a new thread is started the user must read up on why that forum is there.

Seriously though, help desk forum - user saunters in and asks questions about xboxes, driving or some crap. There could be cause to infract IMO because they didn't read the charter or ***READ THIS BEFORE STARTING A NEW THREAD***.

http://www.boards.ie/vbulletin/showthread.php?t=2055790710
http://www.boards.ie/vbulletin/showthread.php?t=2055790577
http://www.boards.ie/vbulletin/showthread.php?t=2055789197
http://www.boards.ie/vbulletin/showthread.php?t=2055789084
http://www.boards.ie/vbulletin/showthread.php?t=2055790698

You are all too nice to them, give them a slap!

Post edited by Shield on December 2021

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#2 07-01-2010 2:26pm
Zaph

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Posts: 45050

We prefer to be nice to newbies who don't know what they're doing. Just about all of those sort of threads are from posters with single figure postcounts. I agree that it's frustrating on occasions that they clearly haven't read the sticky, there's more to be gained by gently steering them to the right forum than there is by infracting them. If we become hostile to them after their first or second post the likelihood is that they'll either go somewhere else or will become argumentative and possibly get themselves banned. By directing them to the forum they need we encourage them to post and become members of the community. Who knows, any of these posters could turn out to be the next Ruu or Seamus, but if we drive them away immediately we'll never find out.

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#3 07-01-2010 2:57pm
biko

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In fairness they don't understand the function of Helpdesk or that they are supposed to read charters yet. See Newbies forum for similar problems.

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#4 07-01-2010 4:15pm
Saibh

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When this was brought up before in a previous thread, it was mentioned that helpdesk might be moved to some other area - Lets talk forum I think.

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#5 07-01-2010 5:08pm
Asiaprod

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Saibh wrote: »

Lets talk forum I think.

Can you expand on that?

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#6 07-01-2010 5:27pm
Saibh

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Asiaprod wrote: »

Can you expand on that?

http://www.boards.ie/vbulletin/showthread.php?t=2055674662

See Darragh post.

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