trying to send an email from a samsung tocco lite

Jayob10

can anyone help me, recently got a samsung tocco lite and i'm trying to send an email with a pic attached to my email account.

It keeps repeating "DNS failed"

can anyone tell me what the matter is? Apologies if its a stupid question but i'm really crap at techy stuff as you have already probably gathered.

Any help would be greatly appreciated.

Davy

Have you checked the settings? What email client are you trying to use?

Jayob10

cheers for the reply Davy

I'm crap as this kind of thing. What do you mean by client? I thought it was just a case of putting in the email address you want to send it to and then just pressing send????

I want to send it to my own gmail account

Davy

Have you setup your gmail account on the phone?

Jayob10

Davy wrote: »

Have you setup your gmail account on the phone?

i am trying to but its asking me for an incoming server and an outgoing server

what do i put in there?

Davy

POP Access

* Account Name: Gmail
* SMTP Server: smtp.gmail.com
* SMTP Port: 587 or 465
* Secure Connection: ssl
* Incoming Server: pop3
* POP3 Server: pop.gmail.com
* POP3 Port: 995
* Secure Connection: ssl
* My Address: myemail@gmail.com
* Username: myemail@gmail.com
* Password: mypassword
* Use SMTP Authentication: Ticked
* Same as POP3 & IMAP4: Ticked

IMAP Access

* Account Name: Gmail
* SMTP Server: smtp.gmail.com (outgoing)
* SMTP Port: 587 or 465
* Secure Connection: SSL
* Incoming Server: IMAP4
* IMAP Server: imap.gmail.com (incoming)
* IMAP Port: 993
* Secure Connection: SSL
* My Address: myemail@gmail.com
* Username: myemail@gmail.com
* Password: mypassword
* Use SMTP Authentication: Ticked
* Same as POP3 & IMAP4:Ticked

Jayob10

Davy wrote: »

POP Access

* Account Name: Gmail
* SMTP Server: smtp.gmail.com
* SMTP Port: 587 or 465
* Secure Connection: ssl
* Incoming Server: pop3
* POP3 Server: pop.gmail.com
* POP3 Port: 995
* Secure Connection: ssl
* My Address: myemail@gmail.com
* Username: myemail@gmail.com
* Password: mypassword
* Use SMTP Authentication: Ticked
* Same as POP3 & IMAP4: Ticked

IMAP Access

* Account Name: Gmail
* SMTP Server: smtp.gmail.com (outgoing)
* SMTP Port: 587 or 465
* Secure Connection: SSL
* Incoming Server: IMAP4
* IMAP Server: imap.gmail.com (incoming)
* IMAP Port: 993
* Secure Connection: SSL
* My Address: myemail@gmail.com
* Username: myemail@gmail.com
* Password: mypassword
* Use SMTP Authentication: Ticked
* Same as POP3 & IMAP4:Ticked

should i choose IMAP or POP?

what is the difference?

Thanks a million mate for all your help

Davy

You can use either or really. Just pick one and make sure the settings are ok in the phone.

Jayob10

I went for the POP4 option

done all you said

now it just comes up "messaged failed" when I try to send an email

I have even connected the Phone to my laptop via the USB i was given. Im then given the option on my phone of selecting a USB mode: 1.Media Player 2.PC studio and 3.Mass Storage

I click Mass storage and my images, sounds and videos pop up on screen of laptop but what I have saved on the phone is not showing on the computer

Any ideas?

Davy

Jayob10 wrote: »

I went for the POP4 option

done all you said

now it just comes up "messaged failed" when I try to send an email

What network are you on? Can you connect to the internet on the phone without problems?

Jayob10 wrote: »

I have even connected the Phone to my laptop via the USB i was given. Im then given the option on my phone of selecting a USB mode: 1.Media Player 2.PC studio and 3.Mass Storage

I click Mass storage and my images, sounds and videos pop up on screen of laptop but what I have saved on the phone is not showing on the computer

Any ideas?

What are you trying to do?
Mass storage is the main memory in the handset, which is the micro SD card inserted in the phone. Think of it as a hard drive not a phone.

Other items saved to the phones memory would be accessed with the pc studio. This can only be small enough amount, where the mass memory could hold thousands of images, music etc.

pandamoanium

I just got a Tocco Lite the other day and having the same problem trying to send an e-mail; "Message Failed"

In my e-mail settings I have:

N/M - working now!

Thanks Davy!

Davy

Try these changes:

SMTP Port: 587

POP3 Port: 995

pandamoanium

Thanks Davy, working perfect now!

Muchly appreciated!!

FastFuse

Hello,

I'm having the same problem, looking for some help. I have hotmail and have tried similar steps to those listed above but am getting Hotmail DNS failed.

Can anyone help?

Thanks in advance.

Davy

Double check settings as above, as its most likely the problem