Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

very slow connection on smart

  • 13-01-2010 10:28am
    #1
    mcgooie
    Closed Accounts Posts: 14 ✭


    Hi all, i have signed up for 7mb dl package and after weeks of problems i finally received the modem etc... and plugged it all in today.

    I have only been able to download at about 100kb/s (1MB).

    Here are the settings from the router (the bandwidth section is a big surprise):

    Uptime: 0 days, 3:53:44
    DSL Type: G.992.3 annex A
    Bandwidth (Up/Down) [kbps/kbps]: 576 / 1,319
    Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
    Output Power (Up/Down) [dBm]: 12.5 / 49.0
    Line Attenuation (Up/Down) [dB]: 37.5 / 60.5
    SN Margin (Up/Down) [dB]: 16.0 / 8.5
    Vendor ID (Local/Remote): TMMB / GSPN
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    Loss of Link (Remote): 0
    Error Seconds (Local/Remote): 1 / 0
    FEC Errors (Up/Down): 1 / 43,332
    CRC Errors (Up/Down): 1 / 199
    HEC Errors (Up/Down): 0 / 164


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,432 CMod ✭✭✭✭Spear


    mcgooie wrote: »
    Hi all, i have signed up for 7mb dl package and after weeks of problems i finally received the modem etc... and plugged it all in today.

    I have only been able to download at about 100kb/s (1MB).

    Here are the settings from the router (the bandwidth section is a big surprise):

    Uptime: 0 days, 3:53:44
    DSL Type: G.992.3 annex A
    Bandwidth (Up/Down) [kbps/kbps]: 576 / 1,319
    Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
    Output Power (Up/Down) [dBm]: 12.5 / 49.0
    Line Attenuation (Up/Down) [dB]: 37.5 / 60.5
    SN Margin (Up/Down) [dB]: 16.0 / 8.5
    Vendor ID (Local/Remote): TMMB / GSPN
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    Loss of Link (Remote): 0
    Error Seconds (Local/Remote): 1 / 0
    FEC Errors (Up/Down): 1 / 43,332
    CRC Errors (Up/Down): 1 / 199
    HEC Errors (Up/Down): 0 / 164

    Your line's too long and too noisy. Unless you live closer to the exchange thatn 4km or so, and something may be interfering, you'll never see anything close to 7 megs.


  • #3
    mcgooie
    Closed Accounts Posts: 14 ✭mcgooie


    is there a way to find out how close to the exchange i am?


  • #4
    borygo77
    Registered Users Posts: 70 ✭✭borygo77


    Just ring to your provider.....

    Check yours connections at home....Find wire which is coming from street and then plug your modem straight into first socket ;)


Advertisement