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coputer Doctor

  • 15-01-2010 1:43pm
    #1
    cichlid child
    Registered Users, Registered Users 2 Posts: 645 ✭✭✭


    Hi I am looking for a bit of advice.
    I could not recieve my e-mail and rang blacknight who are hosting.
    They told me that my ip address was blackisted.I am not a spammer but they said you can be infected probaly not your fault and I should ring the service provider so I rang upc and they said that I would have go a site www.whatismyipaddress.com and find out if it is blacklisted and I can request an new ip address from that site.I have done all this and am waiting on a new address it says on the site it could take hours.
    I was thinking of bringing my computer to a COMPUTER DOCTOR I know there is one around near me I have seen their fliers.
    Is it a good idea to bring the computer and ask him to remove all trojans/virus and ask him to put something on it that will protect me from this.
    how much approx would it cost.
    As you can probaly tell I am not great with computer/internet/security.
    Any advice would be great thanks.


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,532 CMod ✭✭✭✭Spear


    cichlid child wrote: »
    Hi I am looking for a bit of advice.
    I could not recieve my e-mail and rang blacknight who are hosting.
    They told me that my ip address was blackisted.I am not a spammer but they said you can be infected probaly not your fault and I should ring the service provider so I rang upc and they said that I would have go a site www.whatismyipaddress.com and find out if it is blacklisted and I can request an new ip address from that site.I have done all this and am waiting on a new address it says on the site it could take hours.
    I was thinking of bringing my computer to a COMPUTER DOCTOR I know there is one around near me I have seen their fliers.
    Is it a good idea to bring the computer and ask him to remove all trojans/virus and ask him to put something on it that will protect me from this.
    how much approx would it cost.
    As you can probaly tell I am not great with computer/internet/security.
    Any advice would be great thanks.

    Don't waste your money. The tools and know-how to sort your machine out are freely available on the web.


  • #3
    petes
    Registered Users, Registered Users 2 Posts: 8,382 ✭✭✭petes


    Put your post in here:

    http://www.boards.ie/vbulletin/forumdisplay.php?f=1009


  • #4
    cichlid child
    Registered Users, Registered Users 2 Posts: 645 ✭✭✭cichlid child


    Thank you both.


  • #5
    BrotherGrim
    Closed Accounts Posts: 37 ✭BrotherGrim


    If you don't know what you are doing, go to the pc doctor. Your better off having someone who's in the know have a look, otherwise the problem will just resurface.

    If you still have internet access, you can download & install some free anti-virus program yourself. Some of the others here might have some suggestions but you can try this:

    AVG Free (Anti-virus): http://free.avg.com/ww-en/homepage

    Download, install. Update the virus detection files, then scan the system.
    Let it fix anything it finds.

    If you are spamming, you might have a root-kit installed. Sophos AV have this: http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html

    GL, I'm off to the pub :D


  • #6
    unnameduser
    Registered Users, Registered Users 2 Posts: 1,081 ✭✭✭unnameduser


    Spear wrote: »
    Don't waste your money. The tools and know-how to sort your machine out are freely available on the web.

    Yes free antivirus and antimalware software are freely available on the net. However if the computer is infected, it can be difficult to remove the infection and may require the assistance of an expert.


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