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TomTom Home Error Message

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  • 19-01-2010 12:05am
    #1
    guydub
    Registered Users Posts: 107 ✭✭


    Hi Guys
    I installed win 7 and installed tomtom home2, but when i go to run it i get an error message saying
    "TomTom home runtime.exe failed with error 1058 this service cannot be started ----"

    Has anyone come across this problem before


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    The easiest way would be to try uninstall & reinstall TTH


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    #3
    guydub
    Registered Users Posts: 107 ✭✭guydub


    Hi, Thanks for the reply.
    I have uninstalled and reinstalled a few time now , I have tried downloading it with both firefox and explorer and i have the latest version of Java installed on my computer but still no luck


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    #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    A few things to try.
    Uninstall & reinstall (run as administrator)
    Run the programme as administrator
    Change the properties to run in compatability mode (say vista SP2)
    Finally try restart you PC in safe mode & see if it runs.
    Let me know how they go.


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    #5
    guydub
    Registered Users Posts: 107 ✭✭guydub


    Thanks for the suggestion

    I tried running compatibilty mode but it says my cpu doesnt support it


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    #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Did it work on any of the above?


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    #7
    guydub
    Registered Users Posts: 107 ✭✭guydub


    wasn't able to run compatibility mode on my laptop.
    I am always logged in as an administrator , I reinstalled it a few times but still no luck.
    I tried running it in safe mode but still the same error message comes up


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    #8
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Are you getting this issue on more than one PC?


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    #9
    guydub
    Registered Users Posts: 107 ✭✭guydub


    I only have one with win 7 on it
    it worked fine before when i had xp


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    #10
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Anything new installed recently?
    Is not a Windows 7 issue. I'm running it on 2 PCs with Windows 7.
    Have not heard of any issues. Generally TTH is beta tested for 4-6 weeks prior to general release.
    Have you tried downloaded the latest TTH version? Try a fresh download just in case. (Unlikely ,I know!)


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    #11
    guydub
    Registered Users Posts: 107 ✭✭guydub


    I uninstalled some recent programs and then did a fresh install of tth but still the same error message comes up


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    #12
    danjo
    Registered Users Posts: 589 ✭✭✭danjo


    When you get an error like this just copy the error message and run a search on the the Microsoft web. It will normally provide a solution.

    www.microsoft.com


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    #13
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Take a look through this thread
    http://www.tomtomforums.com/tomtom-go-630-720-720t-730-730t-740-750/12010-tom-tom-home-update-problem.html


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    #14
    guydub
    Registered Users Posts: 107 ✭✭guydub


    Koolkid Thanks for all your help
    I right clicked on tomtom home2 in the programmes menu , slected properties , then selected run this programme in compatibilty mode for win xp service pack 3 and it has done the trick .


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    #15
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Glad you got sorted..


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