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UPC overcharging?

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  • 19-01-2010 4:14pm
    #1
    Kotek Besar
    Registered Users Posts: 3,601 ✭✭✭


    Quick question,

    My UPC bill is supposed to be €38.00 monthly. Checking back through the bills though, they're actually charging me €38.01 monthly.

    Don't know where the extra 1c comes from, presumably an issue with their billing calculation. Anyhoot..

    Should I wish to leave UPC before my contract end date, can I use this as a way to get out without penalty? Saying that they've been overcharging me and so in breach of contract?

    Just asking.. :)


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    #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    I'd imagine they have a clause in their T&C's that you should notify them of any billing problems.....have you?

    UPC would be in a better place to answer your billing question then somebody on boards.ie


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    #3
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,317 CMod ✭✭✭✭Nody


    Highly doutful as they are likely to offer you a refund and that it would not be considered big enough breach for you to be allowed to cancel your services.


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    #4
    Kotek Besar
    Registered Users Posts: 3,601 ✭✭✭Kotek Besar


    Right you are Nody. Just thinking out loud really.. :)


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    #5
    kittenkiller
    Closed Accounts Posts: 3,433 ✭✭✭kittenkiller


    Could be something to do with the VAT change, they mightn't have been able to calculate the exact amount with the base price.


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    #6
    pandamoanium
    Closed Accounts Posts: 453 ✭✭pandamoanium


    Kotek Besar wrote: »
    Quick question,

    My UPC bill is supposed to be €38.00 monthly. Checking back through the bills though, they're actually charging me €38.01 monthly.

    Don't know where the extra 1c comes from, presumably an issue with their billing calculation. Anyhoot..

    Should I wish to leave UPC before my contract end date, can I use this as a way to get out without penalty? Saying that they've been overcharging me and so in breach of contract?

    Just asking.. :)

    I'm in the same situation as you, my bill is supposed to be E38 per month but I'm being charged E38.01.

    If you ever do find out what the extra cent is for, let me know as I'm curious aswsell!


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