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Boards.ie Attack - What Happened? Please post all questions here.

DeVore · 2010-01-22 19:05:30

As you are most likely aware, we had an unauthorised access of the site's database. As a result you will need to request your new password using our forgotten password system. You should obviously NOT change it back to your old password. We also suggest that if you used your old password on other sites with the same…

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#452 27-01-2010 12:56pm
Amhran Nua

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GlennaMaddy wrote: »

Any chance we can have support for OpenID login? I have more faith in Google or Yahoo to keep my password safe more than boards.ie after the recent events.

Er Google recently got hacked to pieces by the Chinese government, so I fear your faith may be misplaced.

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#453 27-01-2010 1:00pm
bryaner

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Roflmfao

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#454 27-01-2010 1:22pm
Darragh

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jimmycrackcorm1 wrote: »

For those of us who haven't our original email address, could I suggest that the old database be temporarily used for a separate login / change password process.

Just occurred to me also that perhaps there's some way of tracking an ip-address used from a login or previous posting as part of the validation process?

Hey there, apologies for the delay in getting to you on this - all you have to do is have a read of this announcement and it should help -

http://www.boards.ie/vbulletin/showthread.php?threadid=2055811075

Genuine apologies for the inconvenience!!

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#455 27-01-2010 1:26pm
GlennaMaddy

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The Google hack was on the contents of gmail messages, not Google accounts, whereas the boards.ie incident was on boards.ie accounts (passwords were downloaded -albeit a salted hash. Anyway, I used Google and Yahoo as examples as many would have accounts there. If I were to choose an OpenID provider I would opt for somthing like a Trustbearer token

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#456 27-01-2010 1:27pm
K-9

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Amhran Nua wrote: »

Er Google recently got hacked to pieces by the Chinese government, so I fear your faith may be misplaced.

And GMail. Yahoo and Hotmail addresses regularly get hacked.

Mad Men's Don Draper : What you call love was invented by guys like me, to sell nylons.

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#457 27-01-2010 2:03pm
[-0-]

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K-9 wrote: »

And GMail. Yahoo and Hotmail addresses regularly get hacked.

Of no fault to Google, Yahoo! or Microsoft. Just regular idiot users.

There's a difference between a vulnerability in those sites vs user idiocy.

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#458 27-01-2010 3:47pm
Morlar

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Amhran Nua wrote: »

Er Google recently got hacked to pieces by the Chinese government, so I fear your faith may be misplaced.

Wasn't that a denial of service thing where they were knocked offline ? Open to correction but I don't think user details were compromised during that.

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#459 28-01-2010 12:13pm
muffler

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Interesting article here on how hackers targeted Google employees.

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#460 28-01-2010 8:17pm
[Deleted User]
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muffler wrote: »

Interesting article here on how hackers targeted Google employees.

Brings back memories of an attack on a high tech firm back in the late 70's where a group of studants conductes a "survey" of employees, then guessed user IDs and passwords from the information gained and gained access to their IT system.

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#461 29-01-2010 11:43am
AckwelFoley

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Is there a estimate as to how long it will be before the back log of requests to have the old emails updated will be?

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#462 29-01-2010 12:15pm
Darragh

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Hey, we're dealing with it in the inbox at the moment (well actually, just me today and Sunday, then 3 of us next week). Best thing is to drop us an email just to "remind" us - we can prioritise people who actively want back in, if you get me.

The delay is embarrassing and not realy up to our standards but it's all we can do. Really sorry for it!

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#463 29-01-2010 12:19pm
AckwelFoley

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Darragh wrote: »

Hey, we're dealing with it in the inbox at the moment (well actually, just me today and Sunday, then 3 of us next week). Best thing is to drop us an email just to "remind" us - we can prioritise people who actively want back in, if you get me.

The delay is embarrassing and not realy up to our standards but it's all we can do. Really sorry for it!

Yea, i sent an email this morning... re:snyper

Thats the account i want to hack,.. erm i men get back

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#464 29-01-2010 7:33pm
billy the squid

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Hate to be a pest, but have followed all the instructions and am still waiting to be reunited with my account. is there any chance of an ETA on this

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#465 29-01-2010 8:14pm
AckwelFoley

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squidlimerick wrote: »

Hate to be a pest, but have followed all the instructions and am still waiting to be reunited with my account. is there any chance of an ETA on this

Darragh wrote: »

Hey, we're dealing with it in the inbox at the moment (well actually, just me today and Sunday, then 3 of us next week). Best thing is to drop us an email just to "remind" us - we can prioritise people who actively want back in, if you get me.

The delay is embarrassing and not realy up to our standards but it's all we can do. Really sorry for it!

.......

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#466 29-01-2010 8:33pm
DeVore

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We're hiring a temp to help out next week. But there are ~1500 people looking for their accounts and we have to be thorough about each one really.

I never really understood how big Boards is until it broke.... its like, not realising how fast 60 MPH is until you rapidly stop doing it.

Even a small issue is exploded thousands of times larger.

DeV.

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#467 30-01-2010 4:00am
Scrumpy Jack

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DeVore wrote: »

We're hiring a temp to help out next week. But there are ~1500 people looking for their accounts and we have to be thorough about each one really.

I never really understood how big Boards is until it broke.... its like, not realising how fast 60 MPH is until you rapidly stop doing it.

Even a small issue is exploded thousands of times larger.

DeV.

Why you can't configer a back up for a confirmation of login rather than making people jump through hoops is beyond me. I have an old account from 2002 that I have no chance of getting back. BLP and all that

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#468 30-01-2010 4:02am
Darragh

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BLP? Have you dropped us an email to hello@boards.ie?

We can help people and are helping people - we just need patience and time to help people. That's why I'm still in the office now, having started at 8am Friday

We're doing what we can!

Darragh

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#469 30-01-2010 4:07am
Darragh

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billy the squid wrote: »

Hate to be a pest, but have followed all the instructions and am still waiting to be reunited with my account. is there any chance of an ETA on this

Aplogies, that should be done now. It *should* have been done Wednesday. Sorry, sorry, sorry!

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#470 30-01-2010 4:10am
Scrumpy Jack

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Darragh wrote: »

BLP? Have you dropped us an email to hello@boards.ie?

We can help people and are helping people - we just need patience and time to help people. That's why I'm still in the office now, having started at 8am Friday

We're doing what we can!

Darragh

Hi Darragh! I, and many others appreciate your and the teams effort. But it is amazing that with todays technology and the tools you could have at hand that you guys are are spending so much time on less efficent ways of geting logins/Passwords back to people. Just seems over complicated.

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#471 30-01-2010 4:13am
Darragh

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snyper wrote: »

Yea, i sent an email this morning... re:snyper

Thats the account i want to hack,.. erm i men get back

Welcome back Snyper. It *better* be you :P

Sorry it took so long to sort but appreciate the patience

Darragh

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#472 30-01-2010 4:16am
Darragh

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Scrumpy Jack wrote: »

Hi Darragh! I, and many others appreciate your and the teams effort. But it is amazing that with todays technology and the tools you could have at hand that you guys are are spending so much time on less efficent ways of geting logins/Passwords back to people. Just seems over complicated.

At the same time though we *need* to be dead sure that the people we're giving access to are the people that own the accounts and the data.

I sat opposite two gentlemen from the Data Protection Commissioners today. Sound guys, but a daunting and draining experience and one I don't want to have to repeat.

Imagine if someone was trying to get access to your account maliciously to mess things up for you. I don't think any excuses I could give you would make up for the potential embarrassment, never mind anything else!

G'wan - drop me an email to hello@boards.ie. It's quiet now, I'll sort you if I can. Otherwise, I'm back Sunday evening to do more...

Darragh

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#473 30-01-2010 4:36am
billy the squid

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Darragh wrote: »

Aplogies, that should be done now. It *should* have been done Wednesday. Sorry, sorry, sorry!

All is right with the world again. thanks.

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#474 30-01-2010 4:41am
TouchingVirus

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Can I just point out that really the onus was on the user to keep their information up to date and IMO Boards are actually putting themselves out a bit by trying to reunite the people who just didn't have the interest to update their profile....

If the name and the account meant that much to you, be sure to keep your contact info current. What about other stuff you might get mailed about, the terms & conditions/policy changes, private messages etc etc

Sure, I'll get pasted for pointing it out after the fact and hindsight is 20/20

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#475 30-01-2010 6:02pm
AckwelFoley

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yup, im back

Nice one Darragh

The community of boards thanks you for my return :pac:

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#476 30-01-2010 7:15pm
muffler

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snyper wrote: »

The community of boards thanks you for my return :pac:

Dunno bout that

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#477 31-01-2010 1:10am
Steve

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snyper wrote: »

yup, im back

Hope they didn't find the dead bodies when they were looking into your account :pac:

I'm sure 'M' is safe now you're back

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#478 31-01-2010 9:01pm
Dcully

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Hi guys, any word for those of us that used an old email address that can no longer be accessed getting our accounts sorted?
Im on the wifes laptop account atm i miss my old account

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#479 31-01-2010 9:41pm
Darragh

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Yep, drop us an email to hello@boards.ie and we'll sort you as soon as we can!

Darragh

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#480 01-02-2010 2:38pm
jimmycrackcorm

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TouchingVirus wrote: »

Can I just point out that really the onus was on the user to keep their information up to date and IMO Boards are actually putting themselves out a bit by trying to reunite the people who just didn't have the interest to update their profile....

If the name and the account meant that much to you, be sure to keep your contact info current. What about other stuff you might get mailed about, the terms & conditions/policy changes, private messages etc etc

Sure, I'll get pasted for pointing it out after the fact and hindsight is 20/20

In my case when I used my normal email address I kept getting spam loads of emails with forum subscription updates despite attempting to turn it off, (Doesn't happen with new subscriptions since btw).

I would have thought thought that it should have been possible to utilise the old database combined with a matching last known logged in ip address to validate a change password process? i.e. You have to know your password plus perform the change from an ip address previously used to login.

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#481 01-02-2010 2:46pm
The Muppet

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Darragh wrote: »

Yep, drop us an email to hello@boards.ie and we'll sort you as soon as we can!

Darragh

I appreciate ye are busy but is there any idea of a timescale on getting this sorted, Soccer forum is gone to the dogs since my absence?

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