Cancelling UTV

Neil_Sedaka

Does anyone know why UTV internet, would try to charge me a "broadband cancellation fee"

I was with them for about 3 years and gave them 30 days notice of my cancellation, which they acknowledged!!!

Yet they insist on trying to squeeze more out of me now.

I tried to look up their T&C online, but of course the page won't load :rolleyes:

pizzahead77

Neil_Sedaka wrote: »

Does anyone know why UTV internet, would try to charge me a "broadband cancellation fee"

I was with them for about 3 years and gave them 30 days notice of my cancellation, which they acknowledged!!!

Yet they insist on trying to squeeze more out of me now.

I tried to look up their T&C online, but of course the page won't load :rolleyes:

UTV have always had the cancellation charge AFAIK

Neil_Sedaka

Really? That's mad!!

Thanks for the reply

dub45

Neil_Sedaka wrote: »

Does anyone know why UTV internet, would try to charge me a "broadband cancellation fee"

I was with them for about 3 years and gave them 30 days notice of my cancellation, which they acknowledged!!!

Yet they insist on trying to squeeze more out of me now.

I tried to look up their T&C online, but of course the page won't load :rolleyes:

The 'ransom' clause has been in all their recent terms and conditions. However you should check back to see what set of Terms and Conditions you actually signed.

If at any stage you upgraded your original product then you may have had to commit to a new contract and thus subjected yourself to the charge.

dub45

pizzahead77 wrote: »

UTV have always had the cancellation charge AFAIK

Not always - only since they went into their 'cute hoorism' stage some years ago. Prior to that UTV were imaginative and innovative and the darlings of boards!

20goto10

Best of luck with that. It took me 6 months and a solicitor to get free from them. That was about 4 years ago. They're cyber-paramilitary crooks.