UPC Modem Question

jleavy

Hi Guys,
Does anyone understand these readings to tell me if they are good or bad?

Downstream Channel

Downstream Status
Operational

Channel ID
27
Downstream Frequency
426250000 Hz
Modulation
256QAM
Bit Rate
42884296 bits/sec
Power Level
7.8 dBmV
Signal to Noise Ratio
40.3 dBmV


====================
Upstream Channel

Upstream Status
Operational
Channel ID
2
Upstream Frequency
22800000 Hz
Modulation
QPSK
Symbol Rate
2560 Ksym/sec
Power Level
52.0 dBmV


Also, do you know what my connection speed of my connection? Should be 5mb.

Thanks,
Joe

jor el

jleavy wrote: »

Bit Rate
42884296 bits/sec

I don't think the stats on a cable modem really mean much to the end user, but this says your downstream is 42.8Mbps, which is probably not what you're getting.

Do a speed test on speedtest.net to get an idea for what you're getting. Not 100% reliable, but a good indicator.

jleavy

docmol

Ping is nice but your download and upload aren't great. Are you running any network software in the background (ie bittorrent)

docmol

Here are the stats on my 10mb UPC connection


but my brother is online as well and that is probably hitting me a little

jleavy

nothing else on Network. Just 1 OpenSUSe PC and it's not running any updates or software.

Time to call UPC tomorrow.

jleavy

docmol wrote: »

Here are the stats on my 10mb UPC connection


but my brother is online as well and that is probably hitting me a little

DAMMM YOU :mad:

docmol

lol

jor el

jleavy wrote: »

Time to call UPC tomorrow.

Not necessarily. You're on 5, and getting 3. I'm on 20 and getting 9 right now.


They won't do anything about such a minor speed issue.

CrinkElite

42884296 / 8 = 5360537.


There are 8 bits in one byte.
Your modem is at the correct speed but contention and distance are limiting the speed.

jleavy

CrinkElite wrote: »

42884296 / 8 = 5360537.


There are 8 bits in one byte.
Your modem is at the correct speed but contention and distance are limiting the speed.

What a way to burst one's bubble there!
Gonna call them anyhow cause I dont trust them and the speed seems quite consistent.




After such an effort to get logged into the UPC router, it's useless! grrrr :-)

jleavy

Just called UPC there now - actually got a fairly fast answer.
I'm still on the old 3mb connection and have not yet been upgraded to 5mb despite requesting it online on Monday.

The upgrade may happen today (I hope!).

Sorry CrinkElite looks like the figures don't represent my appointed speed at all!

CrinkElite

Merely stating the facts.;)

jleavy

God Bless UPC.....

Kensington

CrinkElite wrote: »

42884296 / 8 = 5360537.


There are 8 bits in one byte.
Your modem is at the correct speed but contention and distance are limiting the speed.

Broadband speed is measured in Megabits, not Megabytes, which is what you've just converted that into. So while the OP has a 5Mb connection (or at least it is suppose to be 5Mb), the figure of 42884296 bits/sec (~40.89 Megabits) is the speed for the DOCSIS transport stream of your local cable segment. This is then shared between multiple modems so if the combined bitrate being demanded by all the cable modems listening on that stream, exceeds the total max. output by the stream (42884296 bits/sec), you start getting slowdowns like the OP is experiencing.

Only cause of concern for the OP is the Upstream power reading which is a bit high. Basically a higher reading means the modem has to transmit more power in order to be heard by the cable network. Saying that, it may not be causing you an issue at all but generally, anything above 45dBm and you will run into trouble. Contention is most likely your culprit! Better get on the blower to UPC, for what good it will do you