MS Outlook problem

kc66

We have exchange 2007. One user is having this problem. This is on a terminal server. All other users having no issues. When I setup her mail profile with her own mailbox, then open Outlook (2002) I get the message "Outlook has stopped responding" and a button to close the program.

In the event log I find:
Faulting application OUTLOOK.EXE, version 10.0.6856.0, time stamp 0x4a7c8be7, faulting module OUTLLIB.DLL, version 10.0.6856.0, time stamp 0x4a7c8ba3, exception code 0xc0000005, fault offset 0x0003a3d5, process id 0x7c00, application start time 0x01caa98d40e58ff6

If I add my credentials to her mailbox permissions I can add her mailbox to my Outlook no problem. OWA is working fine. The problem occurs if the mailbox is configured as the primary one.
I removed every reference to the user and MS office from the registry. I cleaned out her user profile, starting with a blank profile. Also ran repair installation of Office.
The account can be accessed no problem from a different PC (which has Office 2003).

Anyone ever come across something like this?

kc66

Got it sorted. Looks like corrupted custom view. Starting outlook with /cleanviews fixed.