[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

Virgin Media: Jason

Hi Whimsical

DID are normally on the ball regarding delivering on time ( within the 30 days).

Call my guys after 10am and they will chase up with DID for you to see what date your voucher was posted out.

Enjoy spending it

Regards

Jason

_Whimsical_ wrote: »

Hi Jason,
I ordered UPC via the boards offer and I was hooked up on Nov the 4th.

How long is the average wait for DID vouchers ? I was hoping I might have it for Christmas.:)

cynder

Just clicked on your link, and filled out the form.

Looking for tv channels only, would i still qualify for free installation, not in a cable area so cant have + , which is a bit of a .



I hope the offer is still on.

Virgin Media: Jason

Hi grindelwald

Yes the offer is still live and yes, you will get the voucher if you ordered a new TV subscription and get installed.

Digital + is available in Dublin, Galway & Waterford non cabled areas.

Regards

Jason

grindelwald wrote: »

Just clicked on your link, and filled out the form.

Looking for tv channels only, would i still qualify for free installation, not in a cable area so cant have + , which is a bit of a .



I hope the offer is still on.

battries not included

My parents have UPC Digital @70 odd euro a month,

They are thinking of getting the internet installed but you don't offer it yet in the are??

It is Dublin 13 (baldoyle)

Can you confirm if it is available anytime soon?

Regards

Virgin Media: Jason

Hi battries not included

We do have broadband available in certain estates in Baldoyle currently. PM me the address and I will check for you.

Regards

Jason

battries not included wrote: »

My parents have UPC Digital @70 odd euro a month,

They are thinking of getting the internet installed but you don't offer it yet in the are??

It is Dublin 13 (baldoyle)

Can you confirm if it is available anytime soon?

Regards

dazzacon

Hi I just moved apartment yesterday, new place so nothing is done. I need to look into gettting tv and internet. Is this student deal still on offer. I am a law student at King's Inns. What exactly is the deal(s) on offer? Ideally i would want to order in the next few days!
Cheers
Oh and apartment is in town just off Arran Quay.

Virgin Media: Jason

Hi dazzacon

The student offer has finished.

The offer here is if you order via this link www.upc.ie/boardsoffer
and you get a new UPC product installed you will get a €50 voucher.

Fill in the form and my team will call you and will confirm what products are available in your new apartment, and they can talk you through prices etc.

Regards

Jason

dazzacon wrote: »

Hi I just moved apartment yesterday, new place so nothing is done. I need to look into gettting tv and internet. Is this student deal still on offer. I am a law student at King's Inns. What exactly is the deal(s) on offer? Ideally i would want to order in the next few days!
Cheers
Oh and apartment is in town just off Arran Quay.

Fittle

Hi Jason,

Just a thank you as I got my Woodies voucher last week:D, it's much appreciated.

By the way, I also got my first phone bill and am unsure about the off-peak/weekend rates etc - could you tell me where I'd find those out please?

Thanks again.

Virgin Media: Jason

Hi Fittle

You are welcome.

Enjoy spending it!!!!

Happy Christmas.

http://www.upc.ie/phone/tariffs/


Regards

Jason

Fittle wrote: »

Hi Jason,

Just a thank you as I got my Woodies voucher last week:D, it's much appreciated.

By the way, I also got my first phone bill and am unsure about the off-peak/weekend rates etc - could you tell me where I'd find those out please?

Thanks again.

iba

Hi Jason,

B/B has just become available to me. I currently have UPC Digital - am I eligibale for the 50 Euro voucher and free connection if I go through http://www.upc.ie/boardsoffer/

Regards

Virgin Media: Jason

Hi iba

Assuming you did not order the tv through this boards offer then yes you are indeed eligible as you currently do not have broadband with us.
(One voucher per customer)

Go for it and enjoy


Regards

Jason

iba wrote: »

Hi Jason,

B/B has just become available to me. I currently have UPC Digital - am I eligibale for the 50 Euro voucher and free connection if I go through http://www.upc.ie/boardsoffer/

Regards

iba

UPC: Jason wrote: »

Hi iba

Assuming you did not order the tv through this boards offer then yes you are indeed eligible as you currently do not have broadband with us.
(One voucher per customer)

Go for it and enjoy


Regards

Jason

Thanks Jason; just ordered the 15mb one. I hope the self-install will be easy to do as no techs available until 4th Jan.

Virgin Media: Jason

Hi iba

Yes, it is straightforward to install yourself, good instructions in the box, and telephone support to assist you. Enjoy

Regards

Jason

iba wrote: »

Thanks Jason; just ordered the 15mb one. I hope the self-install will be easy to do as no techs available until 4th Jan.

rob808

hi jason i join upc this month order through the board but my account seem to being charge 40 euro what that be my first bill shouldn't be till 18 january .I thought activation be waved

RolandIRL

rob808 wrote: »

hi jason i join upc this month order through the board but my account seem to being charge 40 euro what that be my first bill shouldn't be till 18 january .I thought activation be waved

you'll be billed the charges but they'll be refunded back to you, unless it's been changed. asked a few times before

Stojkovic

Hi Jason,

Looking to upgrade to UPC Digital TV HD from analogue.

I have a Full HD TV and also a VCR/DVD with 200GB HDD. Both new.
The TV receives analogue but the box doesnt.
I would prefer to record to this box.

What package would you recommend ?

Cheers.

Hi ya

HI Jason finally been given the go ahead to order my line is active over 3 weeks now and nobody let us know .
order placed through upc link .

Virgin Media: Jason

Hi rob808

A credit will be applied to your account for the fees, please call 1890 940635 and my team will confirm that this has been done

Regards

Jason

rob808 wrote: »

hi jason i join upc this month order through the board but my account seem to being charge 40 euro what that be my first bill shouldn't be till 18 january .I thought activation be waved

Virgin Media: Jason

Hi Stojkovic

Please call 1890 940635 and my team will talk you through all the different digital packs.

Regards

Jason

Stojkovic wrote: »

Hi Jason,

Looking to upgrade to UPC Digital TV HD from analogue.

I have a Full HD TV and also a VCR/DVD with 200GB HDD. Both new.
The TV receives analogue but the box doesnt.
I would prefer to record to this box.

What package would you recommend ?

Cheers.

Virgin Media: Jason

Hi Hi ya

Not 100% sure what you mean, please call 1890 940 635 and my team will look after you (They are working today until 6pm)

Happy New Year

Regards

Jason

Hi ya wrote: »

HI Jason finally been given the go ahead to order my line is active over 3 weeks now and nobody let us know .
order placed through upc link .

Esel

Why would anyone sign up using this €50 offer when they can get a €250 voucher from Carphone Warehouse by using their offer?

Nollog

esel wrote: »

Why would anyone sign up using this €50 offer when they can get a €250 voucher from Carphone Warehouse by using their offer?

I thought the 250 voucher was for existing customers adding tv packages to broadband or broadband to tv or something?

Esel

/\/ollog wrote: »

I thought the 250 voucher was for existing customers adding tv packages to broadband or broadband to tv or something?

Ah FI - I didn't read the small print, if that's what it says... Even so, must be an angle there!

Virgin Media: Jason

Hi esel

You can order 1 new product via this boards offer and get a voucher. You also get your activation charges waived with this offer (€30 per box installed)

In Carphone Warehouse, Currys, PC World and DID Electrical, you need to order a multiplay bundle of TV, Broadband and phone to get a voucher.

For example, if you are existing UPC Tv customer and sign up to a new TV/Broadband/Phone bundle will get a voucher for €125, and if you are not a UPC customer and sign up to TV/Broadband/Phone, you will get a voucher for €250.

Hope that clarifies it for you.

Regards

Jason

esel wrote: »

Why would anyone sign up using this €50 offer when they can get a €250 voucher from Carphone Warehouse by using their offer?

coylemj

Jason, I have Digital+ and Multiroom but I live in Deansgrange so can't yet get HD or voice. I would like to get UPC BB to replace my (crap) Vodafone BB but I'm tempted to wait until UPC HD and voice become available in my area so that I get get as good a deal as possible on a bundle, would you care to comment if that is the right way to go or not?

I'm sure you'd like me to sign up for UPC BB tomorrow but I'd like to keep my voice number and if I terminate the Vodafone BB + voice service now I will lose my number.

Tarquin1970

coylemj wrote: »

Jason, I have Digital+ and Multiroom but I live in Deansgrange so can't yet get HD or voice. I would like to get UPC BB to replace my (crap) Vodafone BB but I'm tempted to wait until UPC HD and voice become available in my area so that I get get as good a deal as possible on a bundle, would you care to comment if that is the right way to go or not?

I'm sure you'd like me to sign up for UPC BB tomorrow but I'd like to keep my voice number and if I terminate the Vodafone BB + voice service now I will lose my number.

In a similar boat here in Sallynoggin, want to dump Vodafone for the triple play deal but have to wait for UPC upgrade to be done. There seems to be a lot of KN Networks activity along Kill Avenue at the moment, so hopefully it won't be too long......

Virgin Media: Jason

Hi coylemj & Tarquin 1970

Yes we are very active over that neck of the woods trying to get as many people upgraded as we can. Without your account details I cannot give an expected upgrade time but you could consider taking our broadband now and using an internet based voip service like blueface to port your number to until we can provide all services to you, that way you can avoid your vodafone line rental, have high speed broadband from UPC(from tomorrow, you get 20 MB Broadband for just €34 per month), and still have your phone working on your number.

Order via here today to get a €50 voucher and your activation fee waived (my guys will load the order tomorrow to ensure you get the new speed) www.upc.ie/boardsoffer

Hope that helps

Regards

Jason

coylemj wrote: »

Jason, I have Digital+ and Multiroom but I live in Deansgrange so can't yet get HD or voice. I would like to get UPC BB to replace my (crap) Vodafone BB but I'm tempted to wait until UPC HD and voice become available in my area so that I get get as good a deal as possible on a bundle, would you care to comment if that is the right way to go or not?

I'm sure you'd like me to sign up for UPC BB tomorrow but I'd like to keep my voice number and if I terminate the Vodafone BB + voice service now I will lose my number.

BlackWizard

Hi Jason,

I'd love to get broadband, phone and TV from UPC. I already have the TV so do you know if I can get the broadband and phone yet? UPC where doing lots of digging in my estate before christmas so I'm curious as to what they were doing and if they installed broadband.

I'm in Palmerstown.

Virgin Media: Jason

Hi BlackWizard

No idea without your exact address, PM me or email retailsales@upc.ie and we can check your actual house for you (we are out there at the moment so hope it wont be too long for you)

Regards

Jason

BlackWizard wrote: »

Hi Jason,

I'd love to get broadband, phone and TV from UPC. I already have the TV so do you know if I can get the broadband and phone yet? UPC where doing lots of digging in my estate before christmas so I'm curious as to what they were doing and if they installed broadband.

I'm in Palmerstown.

orangekitkats

Hi Jason, I ordered via the offer over the weekend, and was talking to one of your sales representatives yesterday. When I called back today to confirm what package I wanted, a different representative told me that the same package is costing 5 euro more per month than it was costing yesterday!! I'm interested in the Digital+ Max HD package (with multiroom). Is there any way this can be resolved? (i'm also looking for broadband to go with the tv package)

Virgin Media: Jason

Hi orangekitkats


We have changed some prices, have left some the same and have increased broadband speeds.

If you ordered before the 2010 offers ended (yesterday) then you can have that deal no problem. Please PM me your details and I will get my guys to call you back straight away and set it up for you.


Hope that helps


Regards

Jason

orangekitkats wrote: »

Hi Jason, I ordered via the offer over the weekend, and was talking to one of your sales representatives yesterday. When I called back today to confirm what package I wanted, a different representative told me that the same package is costing 5 euro more per month than it was costing yesterday!! I'm interested in the Digital+ Max HD package (with multiroom). Is there any way this can be resolved? (i'm also looking for broadband to go with the tv package)

SteM

Hi Jason, is this offer still available? Thinking of changing over from Sky for the TV, BB and phone.

Virgin Media: Jason

Hi SteM

Yes it is indeed. To order just click here www.upc.ie/boardsoffer for free activation of all boxes and a €50 voucher. Enjoy!!

Regards

Jason

SteM wrote: »

Hi Jason, is this offer still available? Thinking of changing over from Sky for the TV, BB and phone.

Alan_Madden

Hi Jason,

What's the deal regards older customers upgrading to the new deal? I joined in November 2010 and I have the €60 HD digital value TV, 8MB and the home phone freetime world.

I would love to have the €65 Digital Select extra package though so I could have ESPN and 20MB BB.

Is it possible to upgrade or is this offer for new customers only?

Thanks Jason

Virgin Media: Jason

Hi Alan_Madden

These are new customer packs, but you can upgrade no problem.

I would suggest the new Fibre Freedom Sport HD pack:

That has Digital Select Extra HD TV (Including ESPN HD and Setanta HD)
20 mb Broadband
Phone Freetime World (includes local/National and International calls for only €70 per month. (The €65 one you mention below has no HD, but if you want it just ask for Fibre Freedom Sport)

If you want to upgrade, call 1890 940635 and my guys will look after you, but as it is an upgrade you will not qualify for a voucher unfortunately

Enjoy

Regards

Jason

Alan_Madden wrote: »

Hi Jason,

What's the deal regards older customers upgrading to the new deal? I joined in November 2010 and I have the €60 HD digital value TV, 8MB and the home phone freetime world.

I would love to have the €65 Digital Select extra package though so I could have ESPN and 20MB BB.

Is it possible to upgrade or is this offer for new customers only?

Thanks Jason

Papa_Bear

The boards.ie offer page doesn't seem to be working (for me at least). It's comming up with an error 404.

I'm an existing digital TV customer (value pack) and I am interested the fibre starter package for €60 per month. Is this what you get through the boards offer? This also says 20MB and I get a free wireless modem but it was 8MB and no free wireless modem last time i checked it 2 days ago.

Also I just want to confirm if I can keep my existing phone no. and run the same number of phones(4 currently)?

Cheers

Random

@papa bear - it's loading fine for me
http://www.upc.ie/boardsoffer/

Alan_Madden

Papa_Bear wrote: »

The boards.ie offer page doesn't seem to be working (for me at least). It's comming up with an error 404.

I'm an existing digital TV customer (value pack) and I am interested the fibre starter package for €60 per month. Is this what you get through the boards offer? This also says 20MB and I get a free wireless modem but it was 8MB and no free wireless modem last time i checked it 2 days ago.

Also I just want to confirm if I can keep my existing phone no. and run the same number of phones(4 currently)?

Cheers

Hey Papa Bear, from what I know (or think I know) The wireless router is actually built into the modem so it comes as standard now. U won't have to deal with having a modem and a router now as it's all in 1

As for the boards offer, you can only avail of this if you are a new customer, which is fair game, otherwise everyone would be after it and bankrupt UPC ! ! I would be very interested to hear what they tell you when you go to upgrade, or more to the point, what the cost will be. ie. will they allow you sign up to the new offers they have today.

Tarquin1970

AFAIK you can avail of the offer if you are adding to an existing package.

travist

If I sign up will I get decent customer service?! Doubt it, so not bothered.

coylemj

Papa_Bear wrote: »

The boards.ie offer page doesn't seem to be working (for me at least). It's coming up with an error 404.

+1 From both Firefox and Chrome.

coylemj

travist wrote: »

If I sign up will I get decent customer service?! Doubt it, so not bothered.

I signed up for UPC multiroom about a year ago so a new digital box for my bedroom arrived. I had two minor technical issues setting it up, on both occasions I phoned the number given to me on the letter which came with the pack, each time I spoke to an Irish person who guided me through the process and within an hour of the pack arriving I was in business.

You sound like someone with an ancient axe to grind, may I suggest that you outline what your gripe is or are you simply content to throw mud?

Papa_Bear

Random wrote: »

@papa bear - it's loading fine for me
http://www.upc.ie/boardsoffer/

Sorry, I meant to say when you click the send button, then you get the 404 error. Just tried it again there and still no joy.

SteM

This is the error I'm getting.

05-01-2011 08-30-35.jpg

Virgin Media: Jason

Guys

Sorry about this, IT are working on it currently. If you want to order in the meantime please call 1890 940635 and you will be looked after.

Regards


Jason

Virgin Media: Jason

Hi Papa_Bear

If you currently have Digital TV Value and want to upgrade to the Fibre Freedom Starter bundle you can do so via this link www.upc.ie/boardsoffer and you will get your €50 voucher and free activation.

This new bundle has Digital Value TV with a Digital Plus box, 20mb Broadband, Free wireless router, Home phone freetime world, all for just €60 per month.

You are correct, a couple of days ago the old starter bundle had 8mb broadband and no wireless router, we have changed our packs and now All new triple play bundles have at least 20mb broadband in them and a free wireless router. Big changes.


Hope you enjoy

Regards

Jason

Papa_Bear wrote: »

The boards.ie offer page doesn't seem to be working (for me at least). It's comming up with an error 404.

I'm an existing digital TV customer (value pack) and I am interested the fibre starter package for €60 per month. Is this what you get through the boards offer? This also says 20MB and I get a free wireless modem but it was 8MB and no free wireless modem last time i checked it 2 days ago.

Also I just want to confirm if I can keep my existing phone no. and run the same number of phones(4 currently)?

Cheers

Virgin Media: Jason

All

The loading page is once again working, apologies for the downtime

Regards

Jason

UPC: Jason wrote: »

Guys

Sorry about this, IT are working on it currently. If you want to order in the meantime please call 1890 940635 and you will be looked after.

Regards


Jason

TM

coylemj wrote: »

I signed up for UPC multiroom about a year ago so a new digital box for my bedroom arrived. I had two minor technical issues setting it up, on both occasions I phoned the number given to me on the letter which came with the pack, each time I spoke to an Irish person who guided me through the process and within an hour of the pack arriving I was in business.

You sound like someone with an ancient axe to grind, may I suggest that you outline what your gripe is or are you simply content to throw mud?

Unfortunately I missed this thread when I signed up with UPC for digital TV, phone and 30Mbps broadband before Xmas so missed out on the switching "bonus" . I was aware of negative reports in the past about their customer support but a colleague seemed happy enough with them so I thought I'd chance it especially since my UTV - ultimately via eircom landline - broadband was so poor (struggling to get even 1Mbps) and the net cost of switching and consolidating all services was practically nil. I ordered the package online on the Thursday before Xmas week and the gear was delivered for self install on the following Saturday. I had some technical and billing queries and had no problem getting onto both departments by phone and email and was happy with the service that I got. They did mistakenly charge some equipment activation fees which should not have applied to a self install but they credited these back as soon as I queried them. So far I am happy enough with the customer service and very pleased with the actual services provided. I have no vested interest in UPC.

Tarquin1970

Hi Jason, sent a PM to you the other day re availability, just wondering if you received it. Thanks.

Virgin Media: Jason

Hi Tarquin1970

Yes, just checked your address, nothing scheduled for phone upgrade at this point at your address unfortunately, apologies.

Regards

Jason

Tarquin1970 wrote: »

Hi Jason, sent a PM to you the other day re availability, just wondering if you received it. Thanks.