[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

Tarquin1970

UPC: Jason wrote: »

Hi Tarquin1970

Yes, just checked your address, nothing scheduled for phone upgrade at this point at your address unfortunately, apologies.

Regards

Jason

Ah well, thanks for that anyway.

kamhaysin

UPC: Jason wrote: »

Hi kamhaysin

Home phone or HD are not part of the student offer, sorry.

The student offer allows you to subscribe to any Digital TV (with digital plus) and broadband (8, 15 or 30mb) and if you do this before November 14th you will get the summer months free of charge.

Regards

Jason

Hi Jason,

Joined your service thru boards.ie offer link in Oct 2010. Still have not got the 50 euro voucheer. I rang your CS few times but was kept transfer to the "relevant department". What is the best way to get my Carphone Warehouse voucher?

Thanks
Kam

Virgin Media: Jason

Hi kamhaysin


Sorry about the delay, CS do not manage this boards offer, there is a specifc retail support team managing this, please call 1890 940635 and my guys will chase up your voucher with Carphone Warehouse straight away.

Thanks

Jason

kamhaysin wrote: »

Hi Jason,

Joined your service thru boards.ie offer link in Oct 2010. Still have not got the 50 euro voucheer. I rang your CS few times but was kept transfer to the "relevant department". What is the best way to get my Carphone Warehouse voucher?

Thanks
Kam

coylemj

Jason, just to let you know that your guys rang me yesterday and I signed up, I'm getting my BB router/modem/whatever (20Mb) delivered tomorrow.

Virgin Media: Jason

Hi coylemj

Great stuff, enjoy.


Regards

Jason


Want to order new products from UPC and get a free voucher for €50 and also get Free activation of all boxes? If so just click here www.upc.ie/boardsoffer

coylemj wrote: »

Jason, just to let you know that your guys rang me yesterday and I signed up, I'm getting my BB router/modem/whatever (20Mb) delivered tomorrow.

kingofslaves

Any idea if digital max+ subscribers are going to be able to get Sky Atlantic ?

Virgin Media: Jason

Hi kingofslave

No sorry, nothing announced on that yet

Regards

Jason







Want to order new products from UPC and get a free voucher for €50 and also get Free activation of all boxes? If so just click here www.upc.ie/boardsoffer

kingofslaves wrote: »

Any idea if digital max+ subscribers are going to be able to get Sky Atlantic ?

orangekitkats

Hi Jason, just letting you know that everythings sorted and up-and-running. Thanks for your help!

UPC: Jason wrote: »

Hi orangekitkats


We have changed some prices, have left some the same and have increased broadband speeds.

If you ordered before the 2010 offers ended (yesterday) then you can have that deal no problem. Please PM me your details and I will get my guys to call you back straight away and set it up for you.


Hope that helps


Regards

Jason

JohnK

Hi Jason, I got UPC installed in the last week of November via the boards link but theres no sign of the voucher yet. I realise of course that Christmas likely would have screwed up the posting schedule etc but any chance you could take a quick look into it for me?

Thanks.

Virgin Media: Jason

Hi Johnk

Sorry about that. Please call 1890 940635 or email retailsales@upc.ie and they will chase up with the retailer direct for you straight away.

Regards

Jason



Want to order new products from UPC and get a free voucher for €50 and also get Free activation of all boxes? If so just click here www.upc.ie/boardsoffer

JohnK wrote: »

Hi Jason, I got UPC installed in the last week of November via the boards link but theres no sign of the voucher yet. I realise of course that Christmas likely would have screwed up the posting schedule etc but any chance you could take a quick look into it for me?

Thanks.

coylemj

Jason, what's the story with this Cisco cable modem/router that you're shipping to your broadband customers? I got one delivered on Friday, it didn't work for a variety of reasons including a bad connection in the outdoor ducts which one of your guys fixed today. However even when he had the connection sorted, he still had to swap out the (brand new) Cisco modem and replace it in order to get me a usable signal.

Now I find that the Wi-Fi performance is lousy, see this thread from the past three days which discusses the same issue which lots of people are having, basically they say the UPC-supplied modem is sh1te.

I can't access Wi-Fi even from the bedroom immediately above the lounge where the modem is located, that's from a laptop or an iTouch 4G, both can see the router but can't connect even through floorboards, I don't live in a castle with stone walls! I can only connect to the router over Wi-Fi if I'm in the same room, otherwise it's a non-starter.

http://www.boards.ie/vbulletin/showthread.php?t=2056140117

Virgin Media: Jason

Hi coylemj

I am not a technical expert but had a similar issue with mine and tech support were able to sort it out over the phone by changing the connection settings. (took about 5 minutes and totally fixed the issue, they are shipped with a generic setting that suits most computers but not necessarily all, age of machine, hardware spec etc can all impact on wifi connection speed)

CAll 1908, and go for broadband technical support and explain the issue, they are normally excellent, it should help.

Regards

Jason





Want to order new products from UPC and get a free voucher for €50 and also get Free activation of all boxes? If so just click here www.upc.ie/boardsoffer

coylemj wrote: »

Jason, what's the story with this Cisco cable modem/router that you're shipping to your broadband customers? I got one delivered on Friday, it didn't work for a variety of reasons including a bad connection in the outdoor ducts which one of your guys fixed today. However even when he had the connection sorted, he still had to swap out the (brand new) Cisco modem and replace it in order to get me a usable signal.

Now I find that the Wi-Fi performance is lousy, see this thread from the past three days which discusses the same issue which lots of people are having, basically they say the UPC-supplied modem is sh1te.

I can't access Wi-Fi even from the bedroom immediately above the lounge where the modem is located, that's from a laptop or an iTouch 4G, both can see the router but can't connect even through floorboards, I don't live in a castle with stone walls! I can only connect to the router over Wi-Fi if I'm in the same room, otherwise it's a non-starter.

http://www.boards.ie/vbulletin/showthread.php?t=2056140117

Virgin Media: Jason

Hi orangekitkats

That's great, best of luck and enjoy your UPC products...and spending your voucher!

Regards

Jason




Want to order new products from UPC and get a free voucher for €50 and also get Free activation of all boxes? If so just click here www.upc.ie/boardsoffer

orangekitkats wrote: »

Hi Jason, just letting you know that everythings sorted and up-and-running. Thanks for your help!

coylemj

UPC: Jason wrote: »

Hi coylemj

I am not a technical expert but had a similar issue with mine and tech support were able to sort it out over the phone by changing the connection settings. (took about 5 minutes and totally fixed the issue, they are shipped with a generic setting that suits most computers but not necessarily all, age of machine, hardware spec etc can all impact on wifi connection speed)

CAll 1908, and go for broadband technical support and explain the issue, they are normally excellent, it should help.

Regards

Jason





Want to order new products from UPC and get a free voucher for €50 and also get Free activation of all boxes? If so just click here www.upc.ie/boardsoffer

Thanks for the swift reply, I fixed it myself by changing the Wi-Fi channel from 'Auto' (it was always using Channel 1) to Channel 6 and it fixed the problem. The strange thing is that from upstairs I can see one of my neighbours router and he's on channel 1, maybe the fact that my box is right beside the TV and UPC digital box has something to do with it.

Virgin Media: Jason

Good stuff coylemj

Glad it worked out for you. Enjoy.

Regards

Jason



__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

coylemj wrote: »

Thanks for the swift reply, I fixed it myself by changing the Wi-Fi channel from 'Auto' (it was always using Channel 1) to Channel 6 and it fixed the problem. The strange thing is that from upstairs I can see one of my neighbours router and he's on channel 1, maybe the fact that my box is right beside the TV and UPC digital box has something to do with it.

Virgin Media: Jason

Hi Everyone

I have been getting lots of PM's after somebody posted another thread about the new UPC retail offers we have just introduced and I think a few words could assist you in making a buying decision if you are considering UPC at this point.

Below is a breakdown of the differences in the 2 offers:


The boards offer is excellent as it allows you order 1 product off us and get a €50 voucher and your €30 activation fee waived, so a nett €80 deal for 1 product. So for example an existing tv customer could order broadband via boards and save €80. (And they do not qualify for any retail offers) www.upc.ie/boardsoffer

If you order in Currys, PC World, DID Electrical or Carphone Warehouse, you will get charged €60 activation for the tv/Broadband/Phone bundles and will get a €250 voucher (or a free netbook), so a nett €190 deal for 3 products. (You must order 3 new products, so essentially for people on SKY/Eircom.) www.upc.ie/retailoffer

Or if you have UPC TV and order a Broadband and phone bundle in store, you will get charged €30 activation and will get a voucher for €125 or get a free HD TV, so a nett €95 deal for 2 products.

As always, if you need additional information on it, PM me or email retailsales@upc.ie or call 1890 940635.


It really all depends on your circumstances, but whether it is a boards offer or a retail one, you have plenty of choices.

Hope that helps

Regards

Jason Campbell

UPC Retail Sales Manager

---

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

iba

Hi Jason,

Happy New Year to you.

Got my Internet Router just before xmas but I was surprised to find that no splitter was included; how does UPC envisage that persons with UPC TV and Internet actually avail of both services; is it that UPC expect the customer to go out and purchase their own splitter? Or can you arrange for a splitter to be posted out to me?

On another note, how long does it take on average for the Atlantic voucher to be sent out?

Finally, is it possible to change my UPC Set-Top box, (which is an old version of the box), to the latest version and if so how can I go about doing it please?

I look forward to hearing from you.

Regards

Iba

Virgin Media: Jason

Hi iba

The splitter should have been in the box assuming you self installed. Please call my guys on 1890 940635 with your account number and they will arrange for that to get sorted for you straight away, apologies.

You say you are on an old box, would you not consider swapping that for a digital plus box, meaning you can pause, record and series link etc? If you want this, please again mention that to my guys who will arrange a swap for you.

Regards

Jason

---

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

iba wrote: »

Hi Jason,

Happy New Year to you.

Got my Internet Router just before xmas but I was surprised to find that no splitter was included; how does UPC envisage that persons with UPC TV and Internet actually avail of both services; is it that UPC expect the customer to go out and purchase their own splitter? Or can you arrange for a splitter to be posted out to me?

On another note, how long does it take on average for the Atlantic voucher to be sent out?

Finally, is it possible to change my UPC Set-Top box, (which is an old version of the box), to the latest version and if so how can I go about doing it please?

I look forward to hearing from you.

Regards

Iba

brendanb586

Hi Jason,

Is this offer (supposed to be) available for existing subscribers wanting to upgrade? Looking to go from Digital+ to HD+, filled out form and got callback; would have to pay €60 to activate. She stated I could go online to get this reduced to €30. Tried that, but couldn't allow me to order Digital Max + HD as I already had "Digital Max", so only way to pay an extra €5/month is to pay €60?

Enquired as to what the "Activation Fee" is for - Support stated that it was for the equipment - when I reminded her that the equipment is not owned by the user, she said it was for "Courier charges and stuff";

You seem to be a straight talker, can we clarify what the administration fee is for - equipment, courier fees, clicking "HD" on the screen? I suspect it is just a Ryanair style "charge because we get away with it", as you seem to be able to waive it in this forum; reduce it by ordering online or a new customer. Can this be clarified once and for all??

Virgin Media: Jason

Hi brendanb586

This offer is for new orders, upgrades to an existing service do not qualify, as per the terms & conditions. http://www.upc.ie/boardsoffer/

The €60 activation charge you are enquiring about is standard for any tv customers upgrading to HD if you order via any channel other than online, which has lower cost for us as a business.

Please call my team on 1890 940635 and I will honour the online cost for you (as a boardie) if you want to go ahead.

Hope that helps.

Regards

Jason

brendanb586 wrote: »

Hi Jason,

Is this offer (supposed to be) available for existing subscribers wanting to upgrade? Looking to go from Digital+ to HD+, filled out form and got callback; would have to pay €60 to activate. She stated I could go online to get this reduced to €30. Tried that, but couldn't allow me to order Digital Max + HD as I already had "Digital Max", so only way to pay an extra €5/month is to pay €60?

Enquired as to what the "Activation Fee" is for - Support stated that it was for the equipment - when I reminded her that the equipment is not owned by the user, she said it was for "Courier charges and stuff";

You seem to be a straight talker, can we clarify what the administration fee is for - equipment, courier fees, clicking "HD" on the screen? I suspect it is just a Ryanair style "charge because we get away with it", as you seem to be able to waive it in this forum; reduce it by ordering online or a new customer. Can this be clarified once and for all??

Virgin Media: Jason

Hi iba

Did you get looked after?

Regards

Jason

UPC: Jason wrote: »

Hi iba

The splitter should have been in the box assuming you self installed. Please call my guys on 1890 940635 with your account number and they will arrange for that to get sorted for you straight away, apologies.

You say you are on an old box, would you not consider swapping that for a digital plus box, meaning you can pause, record and series link etc? If you want this, please again mention that to my guys who will arrange a swap for you.

Regards

Jason

---

If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

iba

Hi Jason,

Well I spoke to a gent on the phone yesterday and he said that he would phone me back but he never did; so to be honest, I dont know if I was looked ater or not.

Regards

Iba

UPC: Jason wrote: »

Hi iba

Did you get looked after?

Regards

Jason

Virgin Media: Jason

Iba

Please pm me your account number and I will check for you myself.

Regards

Jason




__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

iba wrote: »

Hi Jason,

Well I spoke to a gent on the phone yesterday and he said that he would phone me back but he never did; so to be honest, I dont know if I was looked ater or not.

Regards

Iba

iba

PM Sent

UPC: Jason wrote: »

Iba

Please pm me your account number and I will check for you myself.

Regards

Jason




__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

rob808

hi jason i haven't receive my vocher yet and also just in january the speed have change. I did the free speed upgrade to 20mb but on my account it say im still on 15mb and im worry since that only have download limit of 120gb on 15mb when it was 250gb when i join in December could you fix it on my account that it says im on 20mb.I sent pm and my account to you tomorrow thanks.

Virgin Media: Jason

Hi Rob

The new speed increase only happenned on January 4th, so it will not be fully recognised on your bill until your february bill

Thanks

Jason


__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

rob808 wrote: »

hi jason i haven't receive my vocher yet and also just in january the speed have change. I did the free speed upgrade to 20mb but on my account it say im still on 15mb and im worry since that only have download limit of 120gb on 15mb when it was 250gb when i join in December could you fix it on my account that it says im on 20mb.I sent pm and my account to you tomorrow thanks.

iba

Hi Jason,

Did you get my PM that I sent on Friday or do you need me to send it again?

Regards

UPC: Jason wrote: »

Iba

Please pm me your account number and I will check for you myself.

Regards

Jason




__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

Virgin Media: Jason

Hi iba

Yes I did indeed, we are working on getting the courier to drop one out to you. Please keep an eye on your phone as they will call you to arrange it at some point today.

Thanks

Regards

Jason


__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

iba wrote: »

Hi Jason,

Did you get my PM that I sent on Friday or do you need me to send it again?

Regards

iba

Thanks very much Jason.

Regards

Iba

UPC: Jason wrote: »

Hi iba

Yes I did indeed, we are working on getting the courier to drop one out to you. Please keep an eye on your phone as they will call you to arrange it at some point today.

Thanks

Regards

Jason


__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

eioneill

Hi Jason,

I have digital select extra with yourselves. I'm considering changing my broadband and phone provider and am also interested in the digital+ and anytime world.

I see you have a great deal called Fibre Freedom Sport for new customers. Would it be possible for me to be upgraded to this package or would I have to cancel my current tv package and possibly sign back up as a new customer in a few months?

Thanks for your help
Eamonn

Virgin Media: Jason

Hi eioneill

Place your order on this link, ticking all 3 products www.upc.ie/boardsoffer and as you are ordering new products (Broadband and phone) you will qualify for this offer and we will put you on the bundle you require.

Enjoy!!


Regards

Jason


__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

eioneill wrote: »

Hi Jason,

I have digital select extra with yourselves. I'm considering changing my broadband and phone provider and am also interested in the digital+ and anytime world.

I see you have a great deal called Fibre Freedom Sport for new customers. Would it be possible for me to be upgraded to this package or would I have to cancel my current tv package and possibly sign back up as a new customer in a few months?

Thanks for your help
Eamonn

johnfás

When you refer to upgrades (ie this not being open if one is upgrading) what do you mean by upgrade, precisely? I have an analogue cable subscription dating back to the 1980s which has not been added to or subtracted from. We are considering moving to UPC for digital television, broadband and home phone. Are we treated as an upgrade customer?

BBMcQ

Hi Jason,

Sent you PM with a few simple questions about moving to UPC.

Thanks,

eioneill

Excellent stuff Jason.

Thanks for your reply

UPC: Jason wrote: »

Hi eioneill

Place your order on this link, ticking all 3 products www.upc.ie/boardsoffer and as you are ordering new products (Broadband and phone) you will qualify for this offer and we will put you on the bundle you require.

Enjoy!!


Regards

Jason


__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

shardylan

Hi Jason.Im on basic digital (think its a5 euro a mth extra).I want to get broadband and was wondering what the best price is if i just keep the digital i have and also a price if i up my digital .Im confused by pricing on the website as it doesnt seem to say about my basic digital.Can you let me know a couple of prices for packages available.Thanks

j14

Hi Jason,

I was wondering if you could help me.

I am asking this for my mother, she has analogue tv with 4 extra points in the house and Broadband is with Eircom. She is looking to change to UPC Broadband when they are finished in working in our area. She has been told she will be eligible for a discount as UPC will be digging up our garden to lay cables.

What I'm asking is how does she go about this discount and applying it to a package. She will be looking for Broadband & Digital TV with possibly 2 extra boxes.

Regards,

Jason

Virgin Media: Jason

Hi shardylan

You can keep the TV as is and add 10 MB Broadband for €25 per month.

Or if you would like a phone and calls included, you could add the Fibre 10 bundle:

This will give you 10mb Broadband, Home Phone and unlimited local/National calls, plus 400 International minutes each month for an additional €38 per month.

Please contact my team via phone on 1890940635 or place an order on www.upc.ie/boardsoffer and my guys will talk you through all the different prices and bundles to get you the one that suits you best

Thanks

Jason






__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

shardylan wrote: »

Hi Jason.Im on basic digital (think its a5 euro a mth extra).I want to get broadband and was wondering what the best price is if i just keep the digital i have and also a price if i up my digital .Im confused by pricing on the website as it doesnt seem to say about my basic digital.Can you let me know a couple of prices for packages available.Thanks

shardylan

Thanks for the quick reply Jason.I pay 45(roughly) every 2mths for Ntl.If i kept my digital as is and went for 20mb broadband without the phone what would i pay total every bill(is it the same price with the phone)Thanks

Virgin Media: Jason

Hi johnfás

No if you subscribe to a new product like Broadband (and you are not already a broadband customer of UPC) then you are a new "broadband" customer. If you were just upgrading from basic analogue tv to digital tv then that is classed as an upgrade. Please free free to order via this boards offer.

Regards

Jason
__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

johnfás wrote: »

When you refer to upgrades (ie this not being open if one is upgrading) what do you mean by upgrade, precisely? I have an analogue cable subscription dating back to the 1980s which has not been added to or subtracted from. We are considering moving to UPC for digital television, broadband and home phone. Are we treated as an upgrade customer?

Virgin Media: Jason

Hi shardylan

No just add €34 a month to your current tv charge for 20mb broadband. Without seeing your account I cannot confirm the exact price you are paying etc currently, to give you a definitive 2 monthly cost, sorry.

Regards

Jason

shardylan wrote: »

Thanks for the quick reply Jason.I pay 45(roughly) every 2mths for Ntl.If i kept my digital as is and went for 20mb broadband without the phone what would i pay total every bill(is it the same price with the phone)Thanks

shardylan

Thanks Jason ,Just spoke to a rep .

bob11

j14 wrote: »

Hi Jason,

I was wondering if you could help me.

I am asking this for my mother, she has analogue tv with 4 extra points in the house and Broadband is with Eircom. She is looking to change to UPC Broadband when they are finished in working in our area. She has been told she will be eligible for a discount as UPC will be digging up our garden to lay cables.

What I'm asking is how does she go about this discount and applying it to a package. She will be looking for Broadband & Digital TV with possibly 2 extra boxes.

Regards,

Jason

Some other Boardies with similar issues here :

http://www.boards.ie/vbulletin/showthread.php?t=2056101771

Virgin Media: Jason

Hi J14

PM sent

Bob11 thanks but I am not authorised to comment off this thread without approval.

Regards

Jason

j14 wrote: »

Hi Jason,

I was wondering if you could help me.

I am asking this for my mother, she has analogue tv with 4 extra points in the house and Broadband is with Eircom. She is looking to change to UPC Broadband when they are finished in working in our area. She has been told she will be eligible for a discount as UPC will be digging up our garden to lay cables.

What I'm asking is how does she go about this discount and applying it to a package. She will be looking for Broadband & Digital TV with possibly 2 extra boxes.

Regards,

Jason



__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

jasonhn

Hi Jason,
Quick question im thinking of switching over my tv/telephone/broadband to UPC, I see that multiroom costs 5 euro extra a month im presuming i can get more then 1 ? also how much does it cost for each connection?


regards
Jason

Virgin Media: Jason

Hi jasonhn

We just charge €5 per month per box when a customer wants multiroom viewing (versus €15 per box with sky)

If you order via this boards offer www.upc.ie/boardsoffer your activation charges will be waived.


You can have maximum 4 digital boxes in your home.

If you do not have a tv point in a room and need it cabled, we are happy to do that for you at a cost of €50 per point.

Hope this helps.

Regards

Jason

__________________
If you want to order new products from us and get a voucher for €50 through this boards offer, (and free activation of product) just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908.

**I am not authorised to comment in general threads without approval***

jasonhn wrote: »

Hi Jason,
Quick question im thinking of switching over my tv/telephone/broadband to UPC, I see that multiroom costs 5 euro extra a month im presuming i can get more then 1 ? also how much does it cost for each connection?


regards
Jason

iba

Jason,

Further to previous posts between us here; a gent phoned me on Monday and said he would arrange for a courier to deliver the set-top box and splitter to me; however I have not heard anything since then and Im wondering why such a long delay.

Any chance you can follow this up for me?

Regards

Iba

Virgin Media: Jason

Hi there Iba. It normally takes 2 days to get the boxes out to your home or place of work, whatever suits you best. Please call 1890 940653 and my guys will look after you straight away (I am out of the office)


Thanks

Jason

__________________
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iba wrote: »

Jason,

Further to previous posts between us here; a gent phoned me on Monday and said he would arrange for a courier to deliver the set-top box and splitter to me; however I have not heard anything since then and Im wondering why such a long delay.

Any chance you can follow this up for me?

Regards

Iba

Brian

Hi Jason,

Still no sign of my voucher. I PM'd you my details a while back.

Cheers

JohnK

Baza, if you're waiting on a Woodies voucher the reply I got from UPC yesterday was that Woodies are waiting to get the vouchers back in stock.

DonJose

I'm still waiting for UPC to offer their services in my estate in Mullingar, an estate 400 meters up the road have UPC. I got excited today when a car pulled up outside my house with 4 sales personlike people, who proceeded knocking door to door, I was hoping they were UPC sales people announcing the introduction of UPC to my estate, turned out they were Jehovah Witnesses