[Updated offer]Boards.ie exclusive limited offer: switch to UPC and get a €50 voucher

Virgin Media: Jason

Hi paddym1

Sure, no worries. Standard activation is €45 per box. On the Fibre Essential bundle that means you will have €90 added to your first bill (whether you order it here, on our website or in Currys)

Thanks

Jason

paddym1 wrote: »

Hi Jason.
I am very interested in the new offer of half-price for four months. With the €50 voucher included it may even work out better than the €250 voucher availablke in-store in Curry's.

I am looking at the "Fibre Power Max" bundle at €71 per month. However, you mention that free activation is no longer included. Can you please tell me what the activation costs are.

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Jacob55

Hi,
Any offers out there for free set up/activation. I am being quoted 185euro installation which seems very very steep! This is for a TV phone and broadband set up. I currently have TV with box in living room already.

Cheers
JJ

Virgin Media: Jason

Hi Jacob55

would you mind advising exactly what you are getting done and who quoted you that amount as I cannot calculate how you could be quoted €185?

We do not have any deals currently to waive installation charges and activation fee's I am afraid.

The maximum activation charge is €45 per box. If you are getting phone with broadband, then all you will pay is €45.

Thanks

Jason

Jacob55 wrote: »

Hi,
Any offers out there for free set up/activation. I am being quoted 185euro installation which seems very very steep! This is for a TV phone and broadband set up. I currently have TV with box in living room already.

Cheers
JJ

Jacob55

Hi Jason,
Thanks very much for your reply.
The quote was over the phone (I went through the DID offer) but was shocked at the installation charge.

Currently we have digital TV in the living room with a box.
Now we want to get Digital Plus in two rooms, broadband and telephone.
So the €185 includes the two new digital boxes, replacing the terminal where the cable comes into the house and cabling for the TV box in another room.

Was there free installation last week (as per your old boards signature)? We applied through DID well over a week ago but it took ages for UPC to get in touch (and then only after a few calls to DID who apologised as it was their fault).

Thanks for your assistance.
JJ

Virgin Media: Jason

Hi Jacob55

There has never been free activation when ordering in DID or any other retail partner of ours I am afraid.

You are not however just ordering new equipment, you need wiring done to get service working in another room. The cost to cable a room and install a connection point from UPC when required, is now €60 (since Monday last), we will not charge to repair the connection point in your main room if it is required.

You are also adding 3 x new boxes, (2 extra tv set top boxes and a modem), which will cost you an additional €45 per box. ( €135)

This actually totals €195. On the flip side, as you are ordering a new broadband bundle in DID, then you will get a €125 voucher off them to spend in-store www.upc.ie/retailoffer

I hope this clarifies the position.

Thanks

Regards

Jason

Jacob55 wrote: »

Hi Jason,
Thanks very much for your reply.
The quote was over the phone (I went through the DID offer) but was shocked at the installation charge.

Currently we have digital TV in the living room with a box.
Now we want to get Digital Plus in two rooms, broadband and telephone.
So the €185 includes the two new digital boxes, replacing the terminal where the cable comes into the house and cabling for the TV box in another room.

Was there free installation last week (as per your old boards signature)? We applied through DID well over a week ago but it took ages for UPC to get in touch (and then only after a few calls to DID who apologised as it was their fault).

Thanks for your assistance.
JJ

If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908

Jacob55

Hi again,
thanks for clarifying the issue. It is still a lot of money. Are there any options for self install of any of the boxes?

Cheers
JJ

Virgin Media: Jason

Jacob55

Not in your instance JJ as you need a technician to call out to cable your house, so he will complete all the installations at the same time

Thanks

Regards

Jason

Jacob55 wrote: »

Hi again,
thanks for clarifying the issue. It is still a lot of money. Are there any options for self install of any of the boxes?

Cheers
JJ

ven0m

Currently have UPC Digital TV, looking to add UPC Broadband to move from Eircom - just wondering why the activation fee on self-install broadband & why the prices have increased & the 20MB option removed??

Virgin Media: Jason

Hi ven0m

We have always had an activation fee on broadband, even when a customer opted to self install their equipment. (there was an online discount until recently, however that has since been discontinued).

20 Mb broadband can still be ordered if you would like it , it will cost you €25.41 per month, please ordrer via here www.upc.ie/boardsoffer and my guys will load it for you.

Many thanks

Regards

Jason

ven0m wrote: »

Currently have UPC Digital TV, looking to add UPC Broadband to move from Eircom - just wondering why the activation fee on self-install broadband & why the prices have increased & the 20MB option removed??

ven0m

UPC: Jason wrote: »

Hi ven0m

We have always had an activation fee on broadband, even when a customer opted to self install their equipment. (there was an online discount until recently, however that has since been discontinued).

20 Mb broadband can still be ordered if you would like it , it will cost you €25.41 per month, please ordrer via here www.upc.ie/boardsoffer and my guys will load it for you.

Many thanks

Regards

Jason

The activation fee is really the crux of the issue - it's 2012, not the 1990's. In my own industry customers laugh at "activation" or "set-up" fees, & we'll waive them to take the business in where there's a real objection ...... is there no way to waive that fee?

Virgin Media: Jason

Hi ven0m

Sorry, it is standard now. It cannot be waived.

Regards

Jason

ven0m wrote: »

The activation fee is really the crux of the issue - it's 2012, not the 1990's. In my own industry customers laugh at "activation" or "set-up" fees, & we'll waive them to take the business in where there's a real objection ...... is there no way to waive that fee?

If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/ (Please see the terms & conditions)

- For all customer service queries, please contact 1908

fatb0y

UPC: Jason wrote: »

Hi Boardies

In line with offering you guys the same offer as our own website, effective immediately, any new orders that come in via this boards exclusive link will get 1/2 price bundles for the first 4 months, plus, as you are ordering via boards, you will also get a €50 voucher to spend in either Carphone Warehouse or D.I.D Electrical. www.upc.ie/boardsoffer . Please note however, free activation no longer applies.

Many thanks

Jason

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Hi Jason,

I am looking to get just broadband (25MB) and Digital TV Value. Is it possible to get this or do I have to go in for a bundle. Can you please let me know what the cost of this combo would be and if it would qualify for the boards offer.

Thanks!

Virgin Media: Jason

Hi fatb0y

Digital Value+ with 25mb broadband will cost you €50.81 per month. Order via boards here and you will get a €50 voucher www.upc.ie/boardsoffer.

To qualify for the 1/2 price for the first 4 months offer however, you must order a bundle.

Fibre Essential costs €33 per month for the first 4 months then €66 per month. It has our Digital Select Extra + TV service (Has ESPN included), 25mb Broadband and Home phone with Anywhere 100 call pack. You will also get a €50 voucher if you order via boards here www.upc.ie/boardsoffer

I hope that helps

Cheers

Jason

fatb0y wrote: »

Hi Jason,

I am looking to get just broadband (25MB) and Digital TV Value. Is it possible to get this or do I have to go in for a bundle. Can you please let me know what the cost of this combo would be and if it would qualify for the boards offer.

Thanks!

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

fatb0y

Thanks Jason, that helps clarify!

UPC: Jason wrote: »

Hi fatb0y

Digital Value+ with 25mb broadband will cost you €50.81 per month. Order via boards here and you will get a €50 voucher www.upc.ie/boardsoffer.

To qualify for the 1/2 price for the first 4 months offer however, you must order a bundle.

Fibre Essential costs €33 per month for the first 4 months then €66 per month. It has our Digital Select Extra + TV service (Has ESPN included), 25mb Broadband and Home phone with Anywhere 100 call pack. You will also get a €50 voucher if you order via boards here www.upc.ie/boardsoffer

I hope that helps

Cheers

Jason

ven0m

UPC: Jason wrote: »

Hi ven0m

Sorry, it is standard now. It cannot be waived.

Regards

Jason

wow, just utterly wow. :eek: Thanks for clarifying, but as soon as my TV contract is up in the next few months, I won't be renewing my service contract.

DublinAlert

Hi,
Can you help me with the following.
I currently have Basic Digital TV.
What are the upgrade costs to the following:
20 meg Broadband + Home Phone.
20 meg Broadband + Home Phone & Anytime World.
25 meg Broadband + Home Phone & Anytime World.

Thanks in advance for your help

nolanc1

Hi Jason,

A quick query on the boards offer..
I currently have the analogue TV service from UPC. What do I qualify for if I opt for the Fibre essential bundle?
Thanks

Virgin Media: Jason

Hi there DublinAlert

No problem at all, here you go...

20 meg Broadband + Home Phone. = €31.51 per month
20 meg Broadband + Home Phone & Anytime World.= €43.71 per month
25 meg Broadband + Home Phone & Anytime World.= €47 per month

Regards

Jason

DublinAlert wrote: »

Hi,
Can you help me with the following.
I currently have Basic Digital TV.
What are the upgrade costs to the following:
20 meg Broadband + Home Phone.
20 meg Broadband + Home Phone & Anytime World.
25 meg Broadband + Home Phone & Anytime World.

Thanks in advance for your help

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Virgin Media: Jason

Hi nolanc1

We would be delighted to offer you a €50 voucher from either Carphone Warehouse or DID Electrical if you order via the boards link www.upc.ie/boardsoffer

Regards

Jason

nolanc1 wrote: »

Hi Jason,

A quick query on the boards offer..
I currently have the analogue TV service from UPC. What do I qualify for if I opt for the Fibre essential bundle?
Thanks

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Mcnage01

Hi Jason, I've just moved out and I was looking to get the €66 package and the €250 retail voucher offer.
But apparently my address is not setup for the phone (despite being setup for everything else including tv on demand), so we can't get the package. We were told if we wanted to get the tv and broadband package (no phone) it would cost us almost €70, plus we couldn't avail of the €250 voucher. Obviously this isn't great value!

If we sign up through boards, can we avail of the €50 and 4mths half price?

Virgin Media: Jason

Hi Mcnage01

Happy to have your address checked for all services again, if you email your details to retailsales@upc.ie and mention boards, my guys will load a check up for you in the system to see if phone can be made available for you.

To qualify for the bundle offers (1/2 price for 4 months on boards www.upc.ie/boardsoffer , or a voucher offer in retail www.upc.ie/retailoffer ) you must order either as broadband/phone bundle or a tv/broadband/phone bundle.

If you order via boards, we would still like to offer you a voucher for €50 once you are ordering new products and havent availed of the offer previously.

Hope that helps

Regards

Jason

Mcnage01 wrote: »

Hi Jason, I've just moved out and I was looking to get the €66 package and the €250 retail voucher offer.
But apparently my address is not setup for the phone (despite being setup for everything else including tv on demand), so we can't get the package. We were told if we wanted to get the tv and broadband package (no phone) it would cost us almost €70, plus we couldn't avail of the €250 voucher. Obviously this isn't great value!

If we sign up through boards, can we avail of the €50 and 4mths half price?

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Panda

Thats a good offer, I was debating if i should go with UPC because of that €45 activation cost but this has swayed me.

I've just sent in my details as i qualify as a new customer so hopefully ill hear back today.

Cheers!

Corkey123

Jason

I applied for and received your Fibreband offer through boards. During the application I was asked what voucher i'd prefer, but I have received it yet. It is close to 3weeks at this stage - any ideas
Martin

Virgin Media: Jason

Hi MartinCorcoran

It can take up to 30 days after you get installed, (rather than when you order)

If you would like an ETA as to when your voucher will be sent out, please call my team on 1890 940635 and they can chase it up for you



Cheers

Jason

MartinCorcoran wrote: »

Jason

I applied for and received your Fibreband offer through boards. During the application I was asked what voucher i'd prefer, but I have received it yet. It is close to 3weeks at this stage - any ideas
Martin

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Foley1649

Hi jason i am an existing customer i have analogue tv i wish to switch to digital can i fill out this boards offer form to avoid the 45 euro per box actiation fee??

Virgin Media: Jason

HI Foley1649

Sorry, unfortunately, this offer does not waive activation charges now, these are standard.

Regards

Jason

Foley1649 wrote: »

Hi jason i am an existing customer i have analogue tv i wish to switch to digital can i fill out this boards offer form to avoid the 45 euro per box actiation fee??

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

peckerhead

With all due respect — and I know that UPC are not alone in this — it seems once again that the only way to get UPC's best offers is to leave them first, once you're out of contract.

Bit of a nonsense of a marketing strategy IMHO; endless "loss leader" offers to new customers, subsidised by price-gouging their existing ones, whether still in contract or not...

Virgin Media: Jason

Hi peckerhead

Thanks for your comment.

In this instance however, there is no difference. The €45 activation charge is now standard for new & existing customers.

Regards

Jason

peckerhead wrote: »

With all due respect — and I know that UPC are not alone in this — it seems once again that the only way to get UPC's best offers is to leave them first, once you're out of contract.....

...

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Zilog

Hi Jason,

Hoping you can help.
I tried unsuccessfully several years ago to get UPC broadband and phone installed at my house. At the time, following several Engineer visits I was told that there was a network problem 'out on the main road' (I live in a cul-de-sac).
Recently I called to check if problems had been solved and was told they had been, so I reapplied.
I have been told today following Engineer visit that my road and others around it are 'locked out'. The network requires upgrading which cannot be carried out as several homeowners deny access to upgrade existing cables.

I will PM you my address and details.

Hoping there is another potential cable route from a nearby property.
Is it possible to obtain details of homeowners denying access so I can personally call around and perhaps help the majority of my own neighbours, as well as UPC?
Anyway, welcome any ideas.

Thanks,

Zilog

Virgin Media: Jason

Hi Zilog;

Unfortunately, this is a common occurance, we need permission to upgrade cables, and if somebody denies us acces it can mean we cannot progress.

Yes, please send me all your details (including your contact details) and I will pass them to our network build team.

I hope that helps in some way for you.

Regards

Jason

Zilog wrote: »

Hi Jason,

Hoping you can help.
I tried unsuccessfully several years ago to get UPC broadband and phone installed at my house. At the time, following several Engineer visits I was told that there was a network problem 'out on the main road' (I live in a cul-de-sac).
Recently I called to check if problems had been solved and was told they had been, so I reapplied.
I have been told today following Engineer visit that my road and others around it are 'locked out'. The network requires upgrading which cannot be carried out as several homeowners deny access to upgrade existing cables.

I will PM you my address and details.

Hoping there is another potential cable route from a nearby property.
Is it possible to obtain details of homeowners denying access so I can personally call around and perhaps help the majority of my own neighbours, as well as UPC?
Anyway, welcome any ideas.

Thanks,

Zilog

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Zilog

Appreciate the reply and assistance Jason.
I have PM'ed you my details, with possible route suggestion.
If I could find out where the closest surrounding working/connected properties are, I can try to organise permission myself.

Thanks again,
Zilog.

antomack

Hi Jason,

I upgraded my in-laws to Digital TV back in Oct 2010 and at the time phone and broadband was not available in the area. This has now changed and I'm wondering what the current offers are.

I see your signature has mention of a 4 month half price offer but on upc.ie this looks like it's only for new customers.

I am hoping to order Fibre Power Essential and Anytime World along with a current multiroom. 1) Can you verify how much this will be?

2) Also when doing the bundle upgrade online it details a one off cost of €135, what is this for? As an existing customer all that I'd have thought would be needed is to provide the cable modem, etc. and I'll self-install.

3) There is a DSP allowance on the telephone line and I'm wondering what's involved to have it transferred with the phone.

Anthony

Jonathan Clohessy

Hi i was just wondering if this offer is available to people who are still on the old chorus boxes, but unfortunately there is a side issue with a upc upgrade we have had a techician out before more than a year ago, but there seems to be an issue with installing upc into the row of houses i live personally i cannot understand this as the entire estate besides my row of houses can avail of upc including the broadband packages the thing i am wondering is there anything you could do to help this issue?

also sorry if i am posting this in the wrong forum

thanks in advance

simons104

Hi Jason,

I have recently moved into a new apartment and i am interested in your fibre power essential bundle. There is already a UPC box installed in the apartment so there is no set-up as such. Would installation fees still apply, and if they do how much would it cost? Am i correct in assuming that this offer includes 4 months half-price and a €50 voucher?

Thanks
Simon

simons104

Hi Jason,

I have recently moved into a new apartment and i am interested in your fibre power essential bundle. There is already a UPC box installed in the apartment so there is no set-up as such. Would installation fees still apply, and if they do how much would it cost? Am i correct in assuming that this offer includes 4 months half-price and a €50 voucher?

Thanks
Simon

Piliger

simons104 wrote: »

Hi Jason,

I have recently moved into a new apartment and i am interested in your fibre power essential bundle. There is already a UPC box installed in the apartment so there is no set-up as such. Would installation fees still apply, and if they do how much would it cost? Am i correct in assuming that this offer includes 4 months half-price and a €50 voucher?

If you order it online through the web - chat window they will waive installation fees.

Do you have a choice of SKY ? because I was forced to go with UPC and had no choice and it is absolute crap compared with SKY.

Virgin Media: Jason

Hi there


I can try get an update for you on your street, please email all your details to my team on retailsales@upc.ie and we will try get an answer for you

Sorry, this offer is for new customers only, upgrades to service do not qualify for the boards offer I am afraid.

Regards

Jason

Jonathan Clohessy wrote: »

Hi i was just wondering if this offer is available to people who are still on the old chorus boxes, but unfortunately there is a side issue with a upc upgrade we have had a techician out before more than a year ago, but there seems to be an issue with installing upc into the row of houses i live personally i cannot understand this as the entire estate besides my row of houses can avail of upc including the broadband packages the thing i am wondering is there anything you could do to help this issue?

also sorry if i am posting this in the wrong forum

thanks in advance

Virgin Media: Jason

Hi Piliger

That is in fact not now the case. There is no web activation fee discount in place any more.

Regards

Jason

Piliger wrote: »

If you order it online through the web - chat window they will waive installation fees.

Do you have a choice of SKY ? because I was forced to go with UPC and had no choice and it is absolute crap compared with SKY.

Virgin Media: Jason

Hi simons104

We do not charge installation fees. So there is no immediate saving to be made. We do however have activation charges, €90 which will apply in your instance.

Yes, the offer is as you outlined in your query. If you order your new bundle via this boards link www.upc.ie/boardsoffer you will get it half price for four months and you will also get a €50 voucher sent out to you from either Carphone Warehouse or DID Electrical, whichever you prefer.


Regards


Jason

simons104 wrote: »

Hi Jason,

I have recently moved into a new apartment and i am interested in your fibre power essential bundle. There is already a UPC box installed in the apartment so there is no set-up as such. Would installation fees still apply, and if they do how much would it cost? Am i correct in assuming that this offer includes 4 months half-price and a €50 voucher?

Thanks
Simon

If you want to order a new bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

Gadge

Hi Jason. A year or so we were planning on leaving for Sky, but a UPC representative offered us the Cable Digital Value pack, and we went for that. We also have 60MB broadband. We're looking at our options again, and are tempted by Sky and their decent 3D lineup. We'd be seriously interested if we could switch to one of the bundles and avail of the boards offer in your sig however.

Is that possible in our case?


Regards,

G.

simons104

Thanks Jason, and is it possible to just get a tv and broadband only package and if so what price elsewhere would it be for:
25mb fibre broadband and the digital value +
25mb fibre broadband and the digital extra +

Thanks
Simon

stevemac182

Hi Jason,

I have just applied through Boards for the offer. I am a new customer and my new flat has a UPC point. I have PM'd you my proposed account number. I'm going with the €66 bundle. Just wondering if this comes with a router (if not, I'll get it with the voucher I suppose)? Also, what charges are applied? Is the €90 activation fee still applicable? How long does this contract last/how much notice needs to be given to get out of it without incurring cancellation fees, etc.?

@simons104 I spoke to a UPC operator and he said basic Internet and TV only is €71 compared to the €66 bundle. Is there any catch here Jason, an additional line rental fee or anything for the phone line? Does anyone else have any info on any of this?

Thanks a mill,

Steve

wench

Hi Jason,

I currently have tv and broadband from upc.
If I get the FibrePower Max bundle, which would have phone as a new service to me, do I qualify for this offer?

Also, my tv box is currently the basic digital one and would need to be upgraded, but my broadband should stay the same.
What would the activation fee be?

Ro-76

Just some feedback on this offer:

I did everything through Jason's team and it all went very well. His team are the exception to the rule for UPC support. Very helpful and a great attitude.

I now have the 50MB/TV/Phone package and it is really excellent. Extremely fast, reliable and straightforward to install - just one quick call to activate the modem once the equipment was delivered.

Got my €50 DID voucher within a month.

Thanks

Virgin Media: Jason

Hi there

No sorry you will not qualify as you are upgrading existing services to a new bundle, and upgrades do not qualify I am afraid. We would however be happy to arrange your upgrade, box swap and phone connection directly for you, just call us on 1890940635 and we will set that up for you straight away

Thanks

Jason

wench wrote: »

Hi Jason,

I currently have tv and broadband from upc.
If I get the FibrePower Max bundle, which would have phone as a new service to me, do I qualify for this offer?

Also, my tv box is currently the basic digital one and would need to be upgraded, but my broadband should stay the same.
What would the activation fee be?

Virgin Media: Jason

Hi stevemac182

Got your pm and responded.

@simons104 - we have 3 bundles

Fibre Essential @ €66 per month (25mb Broadband, Digital Select Extra TV and home phone with 100 minutes of calls)

Fibre Max @ €71 per month (25mb Broadband, Digital Max TV and home phone with 100 minutes of calls)

Fibre Ultimate @ €76 per month (50mb Broadband, Digital MaxTV and home phone with 100 minutes of calls)

Thanks

Jason

stevemac182 wrote: »

Hi Jason,

I have just applied through Boards for the offer. I am a new customer and my new flat has a UPC point. I have PM'd you my proposed account number. I'm going with the €66 bundle. Just wondering if this comes with a router (if not, I'll get it with the voucher I suppose)? Also, what charges are applied? Is the €90 activation fee still applicable? How long does this contract last/how much notice needs to be given to get out of it without incurring cancellation fees, etc.?

@simons104 I spoke to a UPC operator and he said basic Internet and TV only is €71 compared to the €66 bundle. Is there any catch here Jason, an additional line rental fee or anything for the phone line? Does anyone else have any info on any of this?

Thanks a mill,

Steve

Virgin Media: Jason

Hi Ro-76

Thanks for the feedback.

Regards

Jason

Ro-76 wrote: »

Just some feedback on this offer:

I did everything through Jason's team and it all went very well. His team are the exception to the rule for UPC support. Very helpful and a great attitude.

I now have the 50MB/TV/Phone package and it is really excellent. Extremely fast, reliable and straightforward to install - just one quick call to activate the modem once the equipment was delivered.

Got my €50 DID voucher within a month.

Thanks

__________________
If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

bigred100

As an existing analogue customer will going through the boards deal only result in me getting a €50 voucher? In other words, is the half price for 4 months only open to brand new customers?

Virgin Media: Jason

Hi bigred100

Sorry, upgrades to service do not qualify for this offer, it is just new customer bundles that qualify currently.

Thanks

Jason

bigred100 wrote: »

As an existing analogue customer will going through the boards deal only result in me getting a €50 voucher? In other words, is the half price for 4 months only open to brand new customers?

__________________
If you want to order a new customer bundle from us in UPC, get it half price for the first four months............ and get a voucher for €50 through this boards offer, just click through this link http://www.upc.ie/boardsoffer/

(Please see the terms & conditions)

- For all customer service queries, please contact 1908

LillySV

Hi Jason i spent an hour or so tryin to deal with your self help and technical support who couldnt solve the problem and then either the phone ended or i was sent back to the starting options where i had to wait 5 mins to talk to someone again!!I gave up eventually because i had enough!!:mad::mad:Ive tried again this morning and was sent around to afew people again and eventually i got a guy who at least set me up for somone to call out on monday!! He says ye dont don same day call outs!!Ive been tryin to arrange this since all yesterday!!!:mad: I need my internet fixed, im in the galway region..is there no way i can get this sorted as my gfriend has exams monday and she needs internet to help look at notes and other useful material!!