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advice needed

  • 18-02-2010 12:16pm
    #1
    jessiesmom
    Registered Users Posts: 51 ✭✭


    hi all , i got my pc cleaned and serviced last week and i wanted to charge and sync my creative zen plus so i reloaded the soft ware back on pc, no worries however now when i plug the zen in the usb its flasing low battery and is not recogonised by the pc, i keep getting the message no player connected,also if i try to charge it using the wall charger its not charging at all but when i plug in to the usb im getting a pic of the battery with a red section and the flasing charging signal but i left it in the computer for at least 5 hours yesterday and its not charging fully ? do i need to replace the battery totally or leave it to charge for longer, i have had this player for 2 years and have had no hassle previously, i did press the restart button on the side and it reloaded fine but i can understand why it wont charge can anyone help please :) karen


Comments

  • #2
    dunworth1
    Registered Users, Registered Users 2 Posts: 5,343 ✭✭✭dunworth1


    did you try leaving the battery run down fully.
    this used to work for my one


    also this program might fix it

    http://www.creative.com/mp3playerrecoverytool/


  • #3
    jessiesmom
    Registered Users Posts: 51 ✭✭jessiesmom


    cheers and thank you, i put it in the usb this morning and the battery level was showing red however i checked it and the small level is green and the flashing charging sign is showing so i will leave it longer and see what happens, its a great player and i havent had any trouble with it previously. thanks for your advice cheers karen


  • #4
    jessiesmom
    Registered Users Posts: 51 ✭✭jessiesmom


    left it in all day yesterday and now its fully charged and all my music is on it but the computer still doesnt recognise there is a player plugged in i tried both usbs in the pc and when i try to sync its keeps saying player not connected???? guess im stuck with the music on it!!!


  • #5
    dunworth1
    Registered Users, Registered Users 2 Posts: 5,343 ✭✭✭dunworth1


    jessiesmom wrote: »
    left it in all day yesterday and now its fully charged and all my music is on it but the computer still doesnt recognise there is a player plugged in i tried both usbs in the pc and when i try to sync its keeps saying player not connected???? guess im stuck with the music on it!!!
    also this program might fix it

    http://www.creative.com/mp3playerrecoverytool/

    did you try this program


  • #6
    jessiesmom
    Registered Users Posts: 51 ✭✭jessiesmom


    not yet as i cant back up the music in my player but if all else fails i will try it , thanks


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