Slow Connection on Eircom 7MB package

Enygma

I upgraded from the 3MB connection to the 7MB package on eircom recently, but I haven't noticed any difference at all. I get around 200k/s downloading and the speedtest.net site records a download speed of 2.33 Mb/s

This really is no better than the 3MB connection I had previously. Have I got some router settings wrong or is it just the max the phone line can handle.

I've never got more than 200k/s downloading...it's pretty poor to be honest. I'd be expecting at least 500k/s on a 7MB line.

Any ideas?

cian1500ww

What speed is your router synced at ??
http://192.168.1.254

Enygma

Speed: 6144 kbps /384 kbps
Line Attenuation (Down/Up): 40 dB /20 dB
DSL Noise Margin: 15 dB /16 dB

Enygma

here's the results of speedtest.net

cian1500ww

Your upload speed is right for the synced speed but somethings definetly up with your download speed. Try running a test on http://www.pingtest.net

Enygma

Seems ok...

cian1500ww

Big difference in the pings there, go into command prompt and run:

ping boards.ie

Enygma

hovering around 50ms

cian1500ww

Enygma wrote: »

hovering around 50ms

Run another speed test later or first thing in the morning, could be due to contention.

Enygma

Just did another one there, a bit better, must be the contention alright:


So I need to wait till the middle of the night if I want to get anywhere near the full speed out of my internet connection? What a balls!

swoofer

I'd say there are thousands like you, I am the same, hopeless from 6pm onwards then after midnight back to 3.55. What a joke.

gb--

mehmeh12

OP what modem are you using?

iknorr

Enygma wrote: »

here's the results of speedtest.net

Thats identical to mine.

I think ur in cork are u? Im city centre. 7MB package also. Iv been ringing and posing on eircoms forums tthe last two weeks. You need to contact them and keep annoying them, or else they wont change anything.

http://eircomconnect.eircom.net/Forum/default.aspx -> broadband ->

Theres number of threads in there but the "botched" and "major speed issues" are the ones to post in. The more people who complain the quicker the fix willl be. Make sure u state ur location.

donga_perkins

I'm getting slow speeds too

Sponge Bob

Cork and Limerick don't have enough 10gbit Lambdas lit on the backbone where Galway does.

Here are my pings on a 7mbit eircom line with no congestion between my current location and Dublin

C:\Users\DatCnutSpongeBob>ping boards.ie -t

Pinging boards.ie [89.234.66.107] with 32 bytes of data:
Reply from 89.234.66.107: bytes=32 time=26ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=20ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57

brianon

Not trying to hijack but there seems to be an enormous number of people suffering slowdown in the evening. I am with Vodafone and O2 before that. Evenings are so bad its pretty much impossible to play online games with a ping that fluctuates so badly.

ANyway I mailed Vodafone support and they told me about the upgrades currently underway and that they were monitoring these things in certain areas (not mine I might add). Anyway he said that the vast majority of their customers are not effected by this problem. I'd argue that the vast majority of their customers are effected... but just don't know it. Most peeps probably wouldn't notice a high ping or 7mb bb working at 2mb. Thats probably why the 'vast majority' are happy.

Sponge Bob

Sponge Bob wrote: »

Cork and Limerick don't have enough 10gbit Lambdas lit on the backbone where Galway does.

Here are my pings on a 7mbit eircom line with no congestion between my current location and Dublin

C:\Users\DatCnutSpongeBob>ping boards.ie -t

Pinging boards.ie [89.234.66.107] with 32 bytes of data:
Reply from 89.234.66.107: bytes=32 time=26ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=20ms TTL=57
Reply from 89.234.66.107: bytes=32 time=17ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57

This is the same machine pinging out, I am remote desktopped on it by the way this evening from Galway , could be boards is busy too.

C:\Users\DatCnutSpongeBob>ping boards.ie -t

Pinging boards.ie [89.234.66.107] with 32 bytes of data:
Reply from 89.234.66.107: bytes=32 time=26ms TTL=57
Reply from 89.234.66.107: bytes=32 time=26ms TTL=57
Reply from 89.234.66.107: bytes=32 time=32ms TTL=57
Reply from 89.234.66.107: bytes=32 time=21ms TTL=57
Reply from 89.234.66.107: bytes=32 time=28ms TTL=57
Reply from 89.234.66.107: bytes=32 time=31ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=24ms TTL=57
Reply from 89.234.66.107: bytes=32 time=23ms TTL=57
Reply from 89.234.66.107: bytes=32 time=45ms TTL=57
Reply from 89.234.66.107: bytes=32 time=27ms TTL=57
Reply from 89.234.66.107: bytes=32 time=19ms TTL=57
Reply from 89.234.66.107: bytes=32 time=25ms TTL=57
Reply from 89.234.66.107: bytes=32 time=35ms TTL=57
Reply from 89.234.66.107: bytes=32 time=20ms TTL=57
Reply from 89.234.66.107: bytes=32 time=20ms TTL=57
Reply from 89.234.66.107: bytes=32 time=32ms TTL=57
Reply from 89.234.66.107: bytes=32 time=68ms TTL=57
Reply from 89.234.66.107: bytes=32 time=30ms TTL=57
Reply from 89.234.66.107: bytes=32 time=20ms TTL=57
Reply from 89.234.66.107: bytes=32 time=25ms TTL=57
Reply from 89.234.66.107: bytes=32 time=20ms TTL=57
Reply from 89.234.66.107: bytes=32 time=18ms TTL=57
Reply from 89.234.66.107: bytes=32 time=21ms TTL=57

Ping statistics for 89.234.66.107:
Packets: Sent = 24, Received = 24, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 68ms, Average = 27ms

Enygam, The speed Eircom allowed down your line is wrong.


Ring them and tell them to allow 7Mb/7168 kbps not 6Mb/6144 kbps . They done the same thing to me.

The contention ratio of my/your package is 48:1, well that is what I was told on the phone tonight from broadband support. (But when I signed up to the 7Mb the contention was 24:1)

Speeds I'm getting now are shi*e.