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Help - no audio over HDMI cable

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  • 23-02-2010 1:35pm
    #1
    nag
    Registered Users Posts: 410 ✭✭


    So I've just had a 15m HDMI cable installed that goes from my PC to my AV receiver. I've got an Atlona AT-HD500 to merge my video and audio from my PC and output the signal onto the HDMI cable. Unfortunately, I'm getting the video but no audio is coming through.

    To troubleshoot, I connected a laptop in the same configuration (using the same HDMI cable) but got the same result. However, when I substituted the HDMI cable for a 2m one, everything worked.

    My question is:
    a) is it possible that the cable was damaged during the install (eg. perhaps bent a little more than it should have been). If this is the case, then wouldn't the video not work also or is it possible to just lose the audio?

    or

    b) is it more likely that the cable was bad in the first place?
    Tagged:


Comments

  • Options
    #2
    alter200
    Closed Accounts Posts: 73 ✭✭alter200


    could be the length of the cable that's causing the issue?

    do you really need 15m?


  • Options
    #3
    nag
    Registered Users Posts: 410 ✭✭nag


    Unfortunately, I do need 15m. This evening I borrowed a friends laptop which has an HDMI output (that also outputs audio) and connected it to the cable to see what would happen and it worked fine, audio and video. So it's not the cable, it's the Atlona unit. It must not output a strong enough signal to be transmitted over such a distance. Bummer :(


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