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Applet Missing

smcgiff · 2010-02-24 12:50:34

Hi – I’m hoping someone can help me. Trying to put through a DD collection through our online bank and we’re getting an error message… ‘An Applet that is necessary for the successful transmission has failed to load…. Please check that your settings permit signed applets’ We are using Internet Explorer 8 – I’ve looked at…

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24-02-2010 1:50pm

#1

smcgiff

Closed Accounts Posts: 5,943 ✭✭✭

Join Date: January 2007

Posts: 5788

Hi – I’m hoping someone can help me. Trying to put through a DD collection through our online bank and we’re getting an error message… ‘An Applet that is necessary for the successful transmission has failed to load…. Please check that your settings permit signed applets’

We are using Internet Explorer 8 – I’ve looked at Internet Options Advanced settings and can’t see where I can allow JAVA Applets.

Contacting our bank would be the easiest, but we can’t find our phone reg number and our local bank can’t help us saying its an IT issue.

Anyone able to tell me what I need to do? Please relocate if not the correct forum

Thanks

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