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E Flow HELP!

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  • 26-04-2010 12:21pm
    #1
    Registered Users Posts: 77 ✭✭


    Hi Guys,

    I'm wondering if anyone can offer me some much needed advice. I crossed the m50 toll on 6/12/2009 and missed payment (I am unregistered so I usually pay buy 8pm the next day). On the 22/02/2010 I received a letter from a solicitors stating that they are acting on behalf of the national road authority and I owe them €152.00. I rang the solicitors and explained that this is the first time I had been informed of any late fee at all and that I had never received a standard toll request for payment of the late fee.

    The solicitor asked about the vehicle, when I had bought it and when it had been registered. I explained that I bought it in July 09 and I didn’t receive my change of ownership until around August.

    The solicitor has since contacted me and told me that they are willing to accept €47.00 payment, due to the change ownership issue.

    My major problem with paying this amount is that I NEVER received any standard toll requests and thus had no way of knowing I owed them money or of making payment as I need a number off the letter which I never received.

    I've also contacted Eflow and they are assuring me that they have been sending me letters and the problem is that I am not receiving them and I should contact an Post. This is a bit of a joke to be honest as I receive every piece of mail that I'm due apart from the toll (I don’t see how this is possible).

    Sorry to have such a long post but there was a lot to explain. If anyone could shed some light on what I should do I would be really grateful.
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