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Zooplus.ie

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  • 27-02-2010 6:33pm
    #1
    Magenta
    Closed Accounts Posts: 2,957 ✭✭✭


    I ordered a rabbit hutch from Zooplus.ie and when I read the terms and conditions it said that my credit card would not be charged until the product had been shipped.
    I have now received an email to say that my order has been cancelled due to "unforeseen delivery problems". However they have charged me for it!!!
    I have asked them for a full refund immediately and asked why they are advertising products that they cannot deliver.
    Has anyone else been through hassle with them?
    I will never use them again.


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    #2
    PeteK*
    Registered Users Posts: 995 ✭✭✭PeteK*


    If it's unforseen then they're not exactly advertising something they do not have. A lot of places sell things that they don't have in stock.. they just have them shipped directly from their supplier.

    If you get a hassle free refund, then I don't see why you shouldn't shop with them again in the future. :)


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