Cisco Wireless adapter crashing PC

leche solara

Just changed to UPC at the weekend.

Laptops picked up wireless in seconds without bother. UPC tech connected Cisco wireless adapter to Windows XP PC. It sees the UPC wireless connection but after entering passkey and pressing connect the PC crashes, (blue screen). I had a Netgear wireless adapter (WG111v2) that I had never used so I tried that - it too crashes at same point. I presume this is a drivers issue, but know no more than that.

Anyone any ideas how to resolve this?

leche solara

anyone?

matt-dublin

Do a windows update

leche solara

I would love to but can't get online

matt-dublin

use the lan cable and plug into the back of the router with your laptop.

Mister Gooey

Use Windows to manage your network connection (EZC or something like that on XP) and remove the adaptor network management software. That usually sorts this conflict out.

leche solara

I would imagine that Windows is as up to date as can be as its set to download updates as they appear. I then install them as prompted. I'm a bit surprised that it is crashing with both the Cisco and the Netgear adapters. Whatever about out of date drivers on one device; it seems strange that that would be the case with both.

leche solara

Ardmore3 wrote: »

Use Windows to manage your network connection (EZC or something like that on XP) and remove the adaptor network management software. That usually sorts this conflict out.

I'll look into that and try it out.

Mister Gooey

I had the same problem with a Cisco adaptor. Just using Windows worked resolved the issue.

gurramok

+1 to Ardmore3. Even UPC advised me not to use the software of the Netgear dongle thingy.

leche solara

How do I go about doing this?

silverharp

leche solara wrote: »

How do I go about doing this?

I had the same problem with XP, uninstall the utility software that came with the adaptor then just connect the Adaptor and windows will detect the new hardware and will configure it automatically

leche solara

Ok I've uninstalled the Adapter software, and just connected the adapter. Windows then detects new hardware and looks for drivers. When it can't find any it asks for disk, and finds them from there. I have set windows to manage my network connection, but it still crashes. Windows sees the wireless connection, lets me log on, tries to connect, but then crashes with blue screen. Going mad at this stage.

leche solara

Has anyone got any other suggestions

Mister Gooey

Right click on the Windows Wirless Icon on the bottom right-hand corner. There should be an option to enable WZC. If the option is not there, do the following;


1) type services.msc in "run" and enter.

2) select wireless zero configuration from the list which appears in the next window.

3) double click on that option , and do whatever setting you want to do..

leche solara

Thanks Ardmore for that suggestion. I've tried that and Windows finds my wireless connection, but as soon as I press Connect it crashes. The adapter software has been removed.

Mister Gooey

Did you disable the firewall on the router and see what happens?

matt-dublin

it sounds more like a windows driver issue rather than a firewall issue. I would suggest getting onto the cisco site somehow and try and get the latest drivers for your laptop.

M

leche solara

I am still having this problem and its doing my head in. How do I disable the firewall on the Cisco router?
This problem is on a desktop PC. I have a laptop that connects without any problem. If I can get updated drivers from Cisco for the adapter with the laptop where do I put them on the PC. I have tried a netgear adapter as well and it causes the blue screen crash as well. With it happening with both makes me think that its some other conflict, but I really haven't a clue.

gurramok

Both adapters use USB? If so, maybe a hardware problem with the USB port(s) or something else hardware related. (memory/mb?)

If IRQ conflict is ruled out, the last resort is to start from scratch and install a fresh copy of XP/Vista/7 to know for definite whats causing the problem.

leche solara

I've tried a few different USB ports with both adapters and get crashes everytime. I have tried other devices in the ports and they are ok. The message never reports a IRQ conflict, but sometimes says page fault in non paged area.

gurramok

Googling brings http://www.online-tech-tips.com/computer-tips/page-fault-in-non-paged-area-error/

I reckon RAM as its always on top of the list for these things. Try swapping out RAM or just do a wireless test of stick by stick of RAM until you find the faulty one(assuming multiple RAM sticks in your PC)