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xbox scratching disc

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  • 04-03-2010 10:01pm
    #1
    alexlyons
    Registered Users Posts: 2,182 ✭✭✭


    my cod mw2 disc has been in my xbox for a few months. i don't play that often and don't use the xbox for anything else. the disc has been out of the machine at most once since i got it and that was ages ago. it has been playing perfectly fine for the past few weeks. today, the xbox gave me an error saying the disc is unreadable. i took the disc out and there is loads of hairline scratches on it, not very big or noticeable, but there is a good few of them. I was thinking it could be the xbox so i tried to install the game on the HD and it gives me the error at the same point every time, so it seems like the disc. The xbox has to be what caused it, so do I have any comeback with the shop or whats my best bet?


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    #2
    Merch
    Closed Accounts Posts: 3,327 ✭✭✭Merch


    dont know but mine scratches discs too


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    #3
    alexlyons
    Registered Users Posts: 2,182 ✭✭✭alexlyons


    Merch wrote: »
    dont know but mine scratches discs too

    what do you do about it? cant play it anymore...


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    #4
    Zapp Brannigan
    Registered Users Posts: 8,326 ✭✭✭Zapp Brannigan


    If the scratches are perfect circles it's caused by movement. Any type of movement or vibration can cause the disc tray to wobble and the edge of the laser holder etches perfect circles in the disc. As far as I know once it happens to the disc it's un-repairable.


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    #5
    Antigone05
    Registered Users Posts: 513 ✭✭✭Antigone05


    bring it to GAME or Smyths and they can do instore disk repairs from 3euro (i think its 3euro..)


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    #6
    richieb
    Registered Users Posts: 131 ✭✭richieb


    i ve been told from gamestop staff that the reason this happens is turning off and on the xbox with the disc left in it, they recommend you take out the disc before turning off, and we had the same problem but not anymore since we adopted this practice, , hope this helps


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    #7
    keithclancy
    Registered Users Posts: 9,208 ✭✭✭keithclancy


    richieb wrote: »
    i ve been told from gamestop staff that the reason this happens is turning off and on the xbox with the disc left in it, they recommend you take out the disc before turning off, and we had the same problem but not anymore since we adopted this practice, , hope this helps

    Thats bollocks, its a known issue with the xbox 360
    http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

    Its due to slight movement from anything (loud speakers, walking around the room etc)

    Microsoft also have a disc replacement plan:
    http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx

    For MS Games only though :o


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