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windows 7 & iomega 1tb prestige external hard drive.

  • 20-03-2010 10:05am
    #1
    cactus jack
    Closed Accounts Posts: 256 ✭✭


    as in the heading i have this combo but since installing the hard drive keeps stalling & then shutting down windows explorer which restarts quick enough butjust repeatedly occurs. anyone know if there is a fix for this?


Comments

  • #2
    h4ck573r
    Closed Accounts Posts: 26 ✭h4ck573r


    cactus jack wrote: »
    as in the heading i have this combo but since installing the hard drive keeps stalling & then shutting down windows explorer which restarts quick enough butjust repeatedly occurs. anyone know if there is a fix for this?

    possible causes:Usb cable is broken somewhere, electronics on disc are malfunctioning,your usb port is damaged, bad usb drivers, electronics and a drive are not property attached.
    staling happens when it is not possible to read or write on a targeted device.
    possible solutions:
    Try another usb port,try another usb cable, try it on another computer and if it also fails on another computer with another cable take it back to a place you got it from and report malfunction of a drive, or if there is no warranty for it you can open it up (if you are not completely incompetent with electronics and computer components) and unscrew the drive than try to clean the sata connectors and reattach it, and while holding it pressed to a connector, screw it harder.

    Or just ask a friend geek to take a look...


  • #3
    cactus jack
    Closed Accounts Posts: 256 ✭✭cactus jack


    thanks for all the suggestions mate.
    so far before your post i've tried
    1) different usb lead [no effect]
    2) different port [no effect]
    3) different computer laptop & desktop B]no effect on 7 but works on vista[/B
    4) went looking for new drivers [not found aside from a retrospect back up program]

    also on your last suggestion about unscrewing & checking the sata connection should that be done on an external hard drive? [fairly incompetent with internal computers but have done ram & graphics card changes (yes the baby stuff) before]

    i think it may simply be that a driver compatibility issue hasn't been sorted regards windows 7 as yet but wasn't sure if i was over looking something else


  • #4
    h4ck573r
    Closed Accounts Posts: 26 ✭h4ck573r


    cactus jack wrote: »
    thanks for all the suggestions mate.
    so far before your post i've tried
    1) different usb lead [no effect]
    2) different port [no effect]
    3) different computer laptop & desktop B]no effect on 7 but works on vista[/B
    4) went looking for new drivers [not found aside from a retrospect back up program]

    also on your last suggestion about unscrewing & checking the sata connection should that be done on an external hard drive? [fairly incompetent with internal computers but have done ram & graphics card changes (yes the baby stuff) before]

    i think it may simply be that a driver compatibility issue hasn't been sorted regards windows 7 as yet but wasn't sure if i was over looking something else

    That is great news, so the problem is directly windows 7 related...
    well if you connect the drive directly than you will be able to access it and r/w but it is just a quick work around, since it works with vista it is not related to drive and electronics connection.
    For permanent solution I am going to need exact model name and number.


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