New Import Duty/VAT Thread. Read Post #1 for Rules Updated 10/9/2024

dxhound2005

You would need to find out if the charge includes any Customs Duty. If it does, VAT is calculated on the full total. The intrinsic value cannot include shipping, and the exporter should state the actual shipping cost for Customs information. Every way round if the overall cost to you is under €150, then no Duty should be involved. You would need to get a detailed breakdown of the charges.

https://www.revenue.ie/en/importing-vehicles-duty-free-allowances/buying-of-goods-online-for-personal-use/buying-goods-from-outside-the-eu.aspx

Relief from Customs Duty on goods bought from outside the EU

If your goods have an intrinsic value (the value of the goods alone excluding transport, insurance and handling charges) of more than €150 you will have to pay Customs Duty.

These monetary limits apply to the whole consignment, not just one item. You must pay the above duties where applicable.

GreenGrass2019

https://www.boards.ie/discussion/comment/118131756#Comment_118131756

Company is based in the UK and most of the stuff ships through their own UK warehouse ... as I say its through their EU domain name I order and they charge VAT at checkout (they also have separate domains for the UK & US / Canada to make sure all taxes are accounted for correctly!) - this is the tenth order alone I have made since July - they have the notification up on their website clear to see due to changes post BREXIT and they emailed all customers also regarding the same, so there is no ambiguity and as I say I have received three orders alone only in the past week via FastWay that were ordered in the same week as this order and absolutely no issues with a similar €uro value!

I will say the delivery company they have passed this order through to on this occasion that they have never used before for any of my orders is called Spring GDS (Global Delivery Solutions) and I see PostNL mentioned in the tracking history. So I'm assuming this maybe a contributing factor?!

I have received the majority of my orders via An Post in the past when it reaches Ireland and it's only the last 4 or 5 that have come via FastWay to my door and there was no issue then either, so the only difference this time is Spring GDS / PostNL 🤔

Spocker

Are you expecting one of the orders to be delivered via An Post? If not, it could be a scam email

GreenGrass2019

https://www.boards.ie/discussion/comment/118131980#Comment_118131980

I was expecting it to come via FastWay again, but as I say outside of what I received via FastWay everything else was delivered via An Post when it got to Ireland but I have never had a notification for customs charges ... as I say the only difference is the distribution company it has been routed through on this occasion!

It's a genuine email as I checked the An Post website independently using the reference number and the delivery reference number, I received a text from An Post just before hand also.

whiterebel

You need to get the supplies to sort out the shipping terms with the courier.

GreenGrass2019

https://www.boards.ie/discussion/comment/118132217#Comment_118132217

Yes I have emailed them however I wanted to get the insight of others experiences in regards to this issue.

Muahahaha

Am I imagining things or did I read someone on here a few months ago that electronics like a laptop are exempt from customs duty even if they are over 150 euro? Thought I read that someone and looking at getting a laptop on Amazon UK

VG31

https://www.boards.ie/discussion/comment/118144119#Comment_118144119

Yes you're correct. Computer parts, laptops, cameras etc are exempt from import duty.

If you're buying from Amazon it would be included in the final price if it wasn't exempt anyhow.

Muahahaha

https://www.boards.ie/discussion/comment/118144201#Comment_118144201

Nice one thanks for the info, very helpful. I wonder why they have electronics exempt, its not like Revenue to miss a trick

davetherave

It's across the EU, not just Revenues call.

camz09

Hi, just a quick question as it's been a long time since I bought an item online from the States. They offer international shipping (the item is ~165 euros) but I understand I'm ordering from their EU/International website that's separate from their US-based one. The items are in USD though. Looking at their shipping and returns section, it says it ships from Italy via UPS. Will I be paying anything extra when the item arrives or are all duties, tax, etc. are included?

Thanks for any help.

VG31

https://www.boards.ie/discussion/comment/118145515#Comment_118145515

If it ships from the EU you definitely won't have to pay import taxes.

GreenGrass2019

My parcel that I had received a Customs charge notification for a week ago has been delivered - does this mean there was an error as it states the delivery wouldn't be released until they were in receipt of the payment?

Has anyone else had this happen?

Thanks :)

sniper_samurai

https://www.boards.ie/discussion/comment/118161864#Comment_118161864

I received a parcel before the customs notice for it a few months ago.

GreenGrass2019

https://www.boards.ie/discussion/comment/118162094#Comment_118162094

MOD- <SNIP> Here's a thread you should read. https://www.boards.ie/discussion/2058211242/site-changes-please-read#latest

does anyone know how much a 1100 dollar red light device bought from america would cost with custom charges and import duty or vat if vat is added?. is there a number i can call like customs or somewhere in ireland.

whiterebel

Go to the first post of the thread. All the necessary links are there

phobia2011

A free sample, I just had to pay for delivery, this means I’m subject to fees ?

Nyum Nyum

Bought CDs from a UK seller on Amazon (£15.98) - it was delivered last week. Just got an An Post customs charge letter looking for €8.12 for a "customs value" of €20.12. Do I have to pay this or can I just ignore it?

sniper_samurai

https://www.boards.ie/discussion/comment/118189763#Comment_118189763

Pay it and request a refund for the customs amount from the seller.

The price of items which are dispatched from our Marketplace Sellers are inclusive of any applicable VAT and duties, and no further payment will be due. If for any reason you are charged additional costs (e.g., by customs authorities), in addition to the purchase price and delivery, you can contact the Seller to request a refund of these costs.

- Should the Seller not reply or resolve the issue for you, you are eligible to file an A-to-Z Guarantee claim with us to request a refund.

Mod - <snip> You asked this a couple of days ago and got no response. Tariff codes are a pain for everyone, as they are not easy to navigate. You are looking at a big payout of VAT and duty so you should probably ring a customs broker who will be able to tell you the rate of duty to go with the 23% VAT. I wouldn’t be asking a stranger on the internet for advice when there is a lot of money involved.

mrslancaster

I need to get something delivered from a small UK supplier as I can't get it locally. Unfortunately the company are not set up to charge Irish Vat and import duties at point of purchase like Amazon and other big online retailers and I need to make sure the package has the right Customs info so it's not sent back. My local PostOffice said a lot of packages are being sent back because of missing tariff codes and Eircodes.

This is my understanding but any corrections/tips/pointers very welcome.

The package needs an invoice including a statement of origin (if UK or other) and import licence. Presumably An Post or the courier company has the import licence and the supplier sends the invoice in the package.

Is the statement of origin the same as the Suppliers Declaration linked on the Rev website?

If using the Royal Mail supplier needs a CN22 Customs Declaration form for less than £270 or a CN23 for more than £270. Does anyone know is the CN22A used for Tracked & Signed packages and the CN22B is un-tracked (form has a barcode).

I've read that for Parcel Force, a CP72 Customs Declaration must be used. Is Parcel Force a courier / express service within the Royal Mail and is it used for all packages?

The Customes Declaration form needs the suppliers VAT registration number, accurate description, quantity, weight, value and a commodity or Tariff code for each item. Does the Tariff Codes on Customs Forms need to be the 10 digit number and what happens if there are items with different Tariff Codes in the package - is it a separate CN22 form for each item?

Customs Duty is not charged if the goods value is less than €150. If more than €150, Customs Duty is charged at the rate applicable to the goods imported. Rates are in the Taric database.

VAT is calculated on the total of the Customs Value plus any other duty or tax. An Post or courier company will charge a carrier fee. There is no relief from Customs & Excise Duty or Vat on tobacco, alcohol, perfume or toilet water no matter what the value is.

Anything else??

Dualgas

Hello,

I ordered something from Japan on Ebay and paid VAT at checkout which was also listed on the confirmation email. I was given an IOSS ID number. Now I have received a text saying I need to pay a custom charge. Upon going to the website and entering the customs reference number I find it's a very similar amount to what I have already paid Ebay. Are these separate charges and do I need to pay double?

Thanks

joujoujou

Anybody here have a knowledge how it works in that particular situation?

If so, please tell me, I have no clue.

Bought some clothes from UK based online retailer, having no VAT registration in Ireland.

On their shipping FAQ page they state as below:

Package sent with Royal Mail, delivered by AnPost few days later. There was an address label and CN22 on it, nothing else.

The postie did not ask me to pay, like VAT plus their 3.50 fee, just handed over and gone.

Do UK retailers have a way to include some sort of electronic data to confirm they indeed paid what's due or what?

How it works if you don't mind me asking?

Thanks.

whiterebel

You may be sent a letter afterwards looking for VAT and charge. Or you may not.

swoofer

I am thinking of buying a business laptop from UK that is now 2nd hand but is essentially new as it will be delivered using the original packaging. Am I right in assuming that the carriage costs will be added to the total and the 23% applied? Is there An Post fee applied as well!! But if item is opened and it will look new can a different price be applied? It comes with a 3 year guarantee so I assume original invoice will be in packet.

If the actual new price is used it wont be viable.

Help

sniper_samurai

https://www.boards.ie/discussion/comment/118313596#Comment_118313596

You'll be charged 23% of the price you paid. An Post have a clearance fee of €3.50, if it is sent by a different carrier that price will change. Iinm computer components are 0% rated for duty so there will be no additional charge there if the value of the item is above €150.

ohnonotgmail

https://www.boards.ie/discussion/comment/118313741#Comment_118313741

23% of the price paid + shipping.

whiterebel

https://www.boards.ie/discussion/comment/118313596#Comment_118313596

Look up the First post in the thread. Also, Customs don’t have to accept a valuation if it looks new, they can look up a price for it.

swoofer

Thanks that's the bit that has me baffled. Will customs actually open the item?? And if they levy an exorbitant price I cant return it.

I did read front pages and was looking for the bit you highlighted. Any links where you got it from?

whiterebel

Customs may open it, its at their discretion. If you can’t return it, it doesn’t sound like its worth the effort. Any links on the first page are from revenue.

tnegun

An Post have eventually got back to me and have rejected the invoice saying that the supplier has provided them with a different value so I must pay based on this fictional value or send it back!

loveisdivine

Hi,

I got a notification that there was an item that needed customs paying before delivery. I paid it online and the item was delivered today.

It is 2 Christmas cards from family in England. There was £80 cash in the cards and the 2 cards had been put into 1 larger brown envelope and sent as registered post. The customs declaration had been ticked as a gift and description was Xmas Cards, value had been declared as £5.

Surely this is an error? Why would I be charged VAT on a couple of Christmas cards with some money in them? The value had been hand written and its possible they mistook the £ sign for a 1, as An Post had decided the value was €17. But regardless of that, there shouldn't be any VAT anyway surely?

Is there anywhere I can question it with An Post and hopefully get a refund?

ohnonotgmail

https://www.boards.ie/discussion/comment/118325066#Comment_118325066

there is vat due on all items imported, regardless of value.

loveisdivine

https://www.boards.ie/discussion/comment/118325126#Comment_118325126

So a Christmas card is subject to VAT? If someone writes me a letter, do I have to pay VAT on the value of the paper and ink?

ohnonotgmail

https://www.boards.ie/discussion/comment/118325132#Comment_118325132

there was a declared value for the item so vat is due. a letter would not have a declared value.

loveisdivine

https://www.boards.ie/discussion/comment/118325135#Comment_118325135

So she should have just left the value as 0? I'm assuming she put £5 as that would have been the "value" of the Christmas card when she purchased it.

loveisdivine

Can I do anything about the fact they misread £5 as £15?

ohnonotgmail

https://www.boards.ie/discussion/comment/118325173#Comment_118325173

you can query the charge. the email has been posted a couple of times in this thread already.

Sparkling Gamorreans

What is the procedure for appealing a customs charge levied by An Post that you have paid to avoid the item sent back but still want to dispute? I have one of these cases where I bought something via Aliexpress, where VAT is taken at source by the merchant, but I've been hit with a VAT charge and flat fee by AP. I don't know if the merchant made an error or if it was AP but I need to appeal and I am struggling to find contact info on their website.

dxhound2005

There is a thread about Ali Express and Irish Tax. There is an email address in post #14.

https://www.boards.ie/discussion/2058201574/aliexpress-and-irish-tax/p1

laxonmack

What is the problem with An Post customs? They have been holding on to 2 of my items ( both very low value) from ali Express for 1 month now?

There is no where you can phone to check. There is not even an email address to write to.

These items are under $20 and do not require import duties etc.????

Anyone else with the same problem?

Thank you

Mack

Squiggle

VAT exemption on goods of €22 or less from non EU countries ended last July. You should have received an e mail about the amount due and how to pay it.

Charles Babbage

https://www.boards.ie/discussion/comment/118336267#Comment_118336267

This is nonsense, the item hasn't been seized, it is simply awaiting payment. The more likely explanation is an email in a spam folder or similar.

Allinall

https://www.boards.ie/discussion/comment/118336267#Comment_118336267

I'd say in the whole world.

I've seen in my workplace people using two tea bags when making a cup of tea. It's an absolute disgrace.

OP. As said above, the low value exemption is over, so you will have to pay duty. You should have got a bill from An Post.

ED E

Most of the chinese trackers say "in customs" once it leaves the sending carrier. They dont actually know where it is, they just default to customs.

spurious

I pre-ordered a CD which was sent 5th November and it never arrived, never got any correspondence about it. Also ordered a cheap family calendar (€7.95 from printerpix) and it was sent November 13th. No sign of that either.

Jim_Hodge

https://www.boards.ie/discussion/comment/118336267#Comment_118336267

Absolutely absurd comment. Goods seized or for which duty is not paid are returned or disposed of following strict policy and procedures which don't include staff taking the items. It's a deplorable comment to make.

camz09

Hey guys, just want to double check (and sorry if being annoying)...but I'm trying to buy something online off a USA website, and when it came to the shipping option, it showed DHL Parcel Direct Duties and Charges, with the $ shipping amount plus $ duties and taxes amount. Does that mean anything regarding not paying any added customs (my item-clothing- will be less than €150) or should I still expect extra fees when it arrives? Appreciate the help.