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Vista error

  • 24-03-2010 7:50pm
    #1
    jabaroon
    Registered Users Posts: 668 ✭✭✭


    Hi All,

    I have a genuine dell PC that is about a year and a half old (so 0.5 years out of support :( )

    The following error message about an evaluation version of the OS came up recently, but as you can see from the screenshot, its activated and everything is fine.

    Anyone any ideas whats going on?

    PS - I havent dont anything funny like install, re-install, upgrade, downgrade or anything like that. The O/S hasnt change (other than service packs) since it was built in the factory!

    vistakp.jpg


Comments

  • #2
    Overheal
    Registered Users, Registered Users 2 Posts: 85,927 ✭✭✭✭Overheal


    I would get on to Dell all the same; if the CSR gives you lip just respond telling them that according to your computer, they gave you an Evaluation Version of the Operating System and that it rather implies they acted in a criminal matter.


  • #3
    jabaroon
    Registered Users Posts: 668 ✭✭✭jabaroon


    I tried to send them a message...but it requires a service tag....as soon as you enter one, it just says PFO (in a nicer way!).

    Presume same will be true on the phone :(


  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Looks to me like you have a pre-release version of Service Pack 2 installed. Note that the version says "Service Pack 2, v.286" The RTM version just says "Service Pack 2." Try uninstalling SP2 and install it again using Windows Update or by downloading the installation package.


  • #5
    Overheal
    Registered Users, Registered Users 2 Posts: 85,927 ✭✭✭✭Overheal


    jabaroon wrote: »
    I tried to send them a message...but it requires a service tag....as soon as you enter one, it just says PFO (in a nicer way!).

    Presume same will be true on the phone :(
    Try the phone.

    The next step is emailing the Executive Offices.

    After that its a small claim.

    Before that of course, try to install the latest SP2 package from microsoft.


  • #6
    jabaroon
    Registered Users Posts: 668 ✭✭✭jabaroon


    Karsini wrote: »
    Looks to me like you have a pre-release version of Service Pack 2 installed. Note that the version says "Service Pack 2, v.286" The RTM version just says "Service Pack 2." Try uninstalling SP2 and install it again using Windows Update or by downloading the installation package.

    Holy krap....I think that could be it. I remember being advised to install a pre-release of SP2 because of an issue I was having ages ago!!

    Nice one lads....am downloading proper SP2 as we speak.....fingers crossed

    Will let you know.
    Jab


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  • #7
    jabaroon
    Registered Users Posts: 668 ✭✭✭jabaroon


    Karsini wrote: »
    Looks to me like you have a pre-release version of Service Pack 2 installed. Note that the version says "Service Pack 2, v.286" The RTM version just says "Service Pack 2." Try uninstalling SP2 and install it again using Windows Update or by downloading the installation package.

    Fair play! That was it allright. Recon that would have taken a bit of a miracle for dell to fix without a system restore!
    Cheers,
    Jab


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