Blocked site can someone test please

Tony

Hi Guys, can someone test www.tdameritrade.com to see if its up on upc please . I am being blocked and just want to check if its my IP being blocked or UPC wide.

Thanks in advance

IrishTonyO

Working ok for me Tony

Tony

Thanks Tony Now have to figure out why my Ip is being blocked

xsiborg

works ok on Smart Telecom/Digiweb too Tony,

and just for the bit of "satellite tv" trivia:

the guy in the banner bears a striking resemblance to the actor that plays Jack McCoy, DA on 'Law & Order' on the Hallmark channel!

Tony

Thanks, its the same guy How do you do those screen grabs BTW ?

tricky D

http://downforeveryoneorjustme.com/

could be a help for you

xsiborg

in windows xp i used to use the key combo of ALT "print screen" to capture the active window, or just "print screen" to do a full screen capture. the "print screen" button by the way is over to the right on the keyboard, sometimes has to be used in combo with an "Fn" key on other keyboards.

nowadays i just use the snipping tool in windows 7, its also in vista, but it does the same job.

http://windows.microsoft.com/en-US/windows-vista/Use-Snipping-Tool-to-capture-screen-shots

hope this helps...

Tony

Big help thanks, just liked the way you had the screen grab shrunk down.

Sorry for OT guys i've emailed them to see why i'm blocked.

Stinicker

Tony wrote: »

Thanks, its the same guy How do you do those screen grabs BTW ?

Simultaneously press Alt and Print Screen for the current window open or Crtl and Print Screen for everything including the Windows XP/Vista/7 toolbar. Paste to your photo software and save as a .jpeg file:)

[EDIT] Damn you xsiborg [/EDIT]

Tony

Hope i'm not boring anyone with this but on the advice of TDAmeritrade (the site i cannot reach) I ran a tracert , seems its timing out on the way. Anyone got any opinions/ solutions ? Tracert attached

Stinicker

Can you access this site via a proxy Tony? Try proxify or else google "Proxy" for a long list of them!

IrishTonyO

temporary workaround would be to use a site like blockmyip.com

Stinicker

IrishTonyO wrote: »

temporary workaround would be to use a site like blockmyip.com

As the website is about trading shares and commodities I'd be very careful about transmitting any credit card details or any sensitive information via proxy Tony. You would need some sort of private VPN I'm thinking.

IrishTonyO

Try changing your dns settings to opendns or something similar and see if you can get through that way

Tony

Stinicker wrote: »

Can you access this site via a proxy Tony? Try proxify or else google "Proxy" for a long list of them!

I can but the site wont function fully as its a high security web site

Tony

IrishTonyO wrote: »

Try changing your dns settings to opendns or something similar and see if you can get through that way

Sorry my knowledge is limited, is there an easy way to do this ?

IrishTonyO

What router do you have? Netgear or Cisco

Tony

Its a NETGEAR RangeMax Dual Band Wireless-N,
4 x Gigabit LAN,

lynchie

IrishTonyO wrote: »

Try changing your dns settings to opendns or something similar and see if you can get through that way

Changing DNS providers has absolutely no effect on routing to a destination host.

From the looks of the traceroute packets are being dropped on sprints network in the US, so its not a UPC issue per se but an issue on sprints network which is on the path that traffic from UPC's network is routed to the US. Not much you can do unless you try a proxy.

IrishTonyO

right do a search online for opendns or free dns servers, this will give you 2 ip addresses for whatever dns you are going to use.
Then open up your router configuration page, normally 192.168.1.1, and you will see a section called something like dynamic dns, check to use dymanic dns and enter the 2 ip addresses for server 1 and server 2. Save changes, sometimes the router will reboot and then try access the web page again.

Before you do the above check in the basic setting section and see if there are entries for dns servers there, if so just change them there and don't bother aboput dynamic dns.

In the basic settings you should see something like this

IrishTonyO

lynchie wrote: »

Changing DNS providers has absolutely no effect on routing to a destination host.

From the looks of the traceroute packets are being dropped on sprints network in the US, so its not a UPC issue per se but an issue on sprints network which is on the path that traffic from UPC's network is routed to the US. Not much you can do unless you try a proxy.

I am on UPC and I can access the site

Tony

Thanks for the suggestion tried that and no joy, also took the router out of the chain and still the same

IrishTonyO wrote: »

right do a search online for opendns or free dns servers, this will give you 2 ip addresses for whatever dns you are going to use.
Then open up your router configuration page, normally 192.168.1.1, and you will see a section called something like dynamic dns, check to use dymanic dns and enter the 2 ip addresses for server 1 and server 2. Save changes, sometimes the router will reboot and then try access the web page again.

Before you do the above check in the basic setting section and see if there are entries for dns servers there, if so just change them there and don't bother aboput dynamic dns.

In the basic settings you should see something like this

markpb

lynchie wrote: »

Changing DNS providers has absolutely no effect on routing to a destination host.

From the looks of the traceroute packets are being dropped on sprints network in the US, so its not a UPC issue per se but an issue on sprints network which is on the path that traffic from UPC's network is routed to the US. Not much you can do unless you try a proxy.

+1

It's not working for me on UPC either. It's not a DNS issue because you would get an immediate error instead of a timeout in your browser. It's almost definitely a UPC/Sprint issue.

IrishTonyO wrote: »

I am on UPC and I can access the site

Can you post a traceroute screenshot?

IrishTonyO

Still comes up straight away for me and I am on UPC

Tony

Thanks. Thats interesting as I think it means its nothing to do with my set up here.

markpb wrote: »

+1

It's not working for me on UPC either. It's not a DNS issue because you would get an immediate error instead of a timeout in your browser. It's almost definitely a UPC/Sprint issue.



Can you post a traceroute screenshot?

Tony

IrishTonyO wrote: »

Still comes up straight away for me and I am on UPC

Tony can you post a tracecert so we can compare to see if its the same routing used?

Tony

Tried the site again this morning and i can now reach it so guess whatever was causing the problem has been resolved, i'm still on the same IP address.

Thanks for all the help guys

IrishTonyO

good to hear

Tony

Mark can you try it now and see if its ok for you too?

markpb wrote: »

+1

It's not working for me on UPC either.

spurious

I can get on to the site with UPC, but a tracert times out in sprintlink.net.
How odd.

IrishTonyO

Yeah forgot to mention that, I have always been able to get on the site but tracert times out when I tried it as well