Connection drops after a few minutes of gaming...

Shy_Dave!

Hi all, hope you can help!
This problem started two or three nights ago. I was chatting with a friend on Skype while playing a game with him.
The Skype call would drop, my ingame ping would first become unplayable before dropping me out completly.
When I try access the internet on my browser I cannot, nor even my router page. I cannot ping the router page or google either.
After about a half minute everything would come back normal, although sometimes I would just restart the router manually.
This is now happening everytime a few minutes after I enter an online game. I have tried a new router but I have the same problem.
I suspect some sort of throttling from my isp, I'm with Perlico sadly.
Thanks in advance for any suggestions.

IrishTonyO

Shy_Dave! wrote: »

Hi all, hope you can help!
This problem started two or three nights ago. I was chatting with a friend on Skype while playing a game with him.
The Skype call would drop, my ingame ping would first become unplayable before dropping me out completly.
When I try access the internet on my browser I cannot, nor even my router page. I cannot ping the router page or google either.
After about a half minute everything would come back normal, although sometimes I would just restart the router manually.
This is now happening everytime a few minutes after I enter an online game. I have tried a new router but I have the same problem.
I suspect some sort of throttling from my isp, I'm with Perlico sadly.
Thanks in advance for any suggestions.

What speed is your line? and what speeds are you getting in reality?

Shy_Dave!

Sorry should have mentioned that!
3072mbps download and 384kbps upload.
Getting 2.57 down and between 322 upload most of the time.

Results of the irish speed test:

Speed

---

Download speed: 2570976 bps
Upload speed: 322184 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 133 ms
Average download pause: 4 ms
Minimum round trip time to server: 18 ms
Average round trip time to server: 18 ms

VoIP
----
Jitter: you --> server: 0.7 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of VoIP lines supported: 15
Estimated MOS score: 4.2

VoIP test statistics

---

Jitter: you --> server: 0.7 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Estimated MOS score: 4.2

Speed test statistics

---

Download speed: 2570976 bps
Upload speed: 322184 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 133 ms
Average download pause: 4 ms
Minimum round trip time to server: 18 ms
Average round trip time to server: 18 ms
Estimated download bandwidth: 2570976bps
Route concurrency: 1.0
Download TCP forced idle: 0 %
Maximum route speed: 29126664bps

Shy_Dave!

Just to add, I'm using windows 7.
I've tried ipconfig, ip renew, run as administrator.
I have the latest router firmware (plus I've tried two different routers).
Latest ethernet driver, latest sound driver, graphics driver etc.
The problem is occuring in more than one game.
I join, ping is fine for a minute or two and then goes up and eventually I will disconnect from the game server.
Also when it occurs I have tried pinging 4.2.2.2 and google.ie and it timed out. Browser will time out too for 30 seconds or so.
Normal internet activity such as website browsing and streaming video seems normal.

Shy_Dave!

Bump*
Just out of interest, what do you guys make of these line stats:
ADSL Link Downstream Upstream
Connection Speed 3072 kbps 384 kbps
Line Attenuation 27.0 db 16.0 db
Noise Margin 27.3 db 16.0 db