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UPC in portlaoise

Bodhan · 2010-03-29 21:32:32

I just changed over to UPC from Smart, I've got the 15meg line one which during the day is So can't ask for better, but in the evening is Pants. I called customer support and after 25 mins the call was answered. After some checks the guy told me he would have to email someone else, and he has to call me back in 10mins, he…

29-03-2010 10:32pm

#1

Bodhan

Registered Users, Registered Users 2 Posts: 1,011 ✭✭✭

Join Date: March 2003

Posts: 949

I just changed over to UPC from Smart, I've got the 15meg line one which during the day is

So can't ask for better, but in the evening is

Pants.

I called customer support and after 25 mins the call was answered. After some checks the guy told me he would have to email someone else, and he has to call me back in 10mins, he said there's a problem where I live, that too many people are using too few lines. I thought UPC was un-contended?
Well he's gone home now, and no answer. My speed is heading down, so I'll call again tomorrow.

Anyone else with the same problems?

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Comments

#2 29-03-2010 11:11pm

bigpaddy2004

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Join Date: January 2004

Posts: 1010

UPC is not uncontended, you share the same connection with all your neighbours on the same segment of the cable network.

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