secure watch hkc alarm problem _ help needed

nevaeh-2die-4

hi guys

hope you can help, im living in rented accommodation and im using the alarm supplied with the house, Secure watch HKC

im having a problem as of Friday, when I set the alarm going out after the 30 seconds it gives you to vacate , the alarm goes off. !

I have all the windows closed, but its going off for no reason.

it’s being like this since Friday and I cant set the alarm when I go out, anyone know what’s wrong?

altor

nevaeh-2die-4 wrote: »

hi guys

hope you can help, im living in rented accommodation and im using the alarm supplied with the house, Secure watch HKC

im having a problem as of Friday, when I set the alarm going out after the 30 seconds it gives you to vacate , the alarm goes off. !

I have all the windows closed, but its going off for no reason.

it’s being like this since Friday and I cant set the alarm when I go out, anyone know what’s wrong?

Hi nevaeh-2die-4,

Does it tell you what the problem is after you unset the alarm ?

nevaeh-2die-4

altor wrote: »

Hi nevaeh-2die-4,

Does it tell you what the problem is after you unset the alarm ?

it just says as it always did : system unset

KoolKid

nevaeh-2die-4 wrote: »

it just says as it always did : system unset

When you enter your code does it bring you into user menu?
If so scroll down to View Log.

altor

nevaeh-2die-4 wrote: »

it just says as it always did : system unset

Try do a walk test on the alarm e.g. enter 0#3 0n the keypad then open/close sensors and tap shock sensors to see whats not working. If you find a zone not working this is where the fault is.