Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Dublin Bus Network Review
Options
Comments
-
-
-
-
-
-
Advertisement
-
-
-
-
-
-
Advertisement
-
In the current climate especially as the negative effects of Network Direct Phase 1 continue to be felt I believe it`s time to pause for reflection and perhaps a realization that destroying long-standing functioning elements of our Bus Infrastructure may not be the best way forward....Discuss ?
[/QUOTE]
Ok, I have been living on Homefarm road for 4 years and for 3 of those used to get the 11 to leeson street every morning. The service in the morning was excellent- you could literally set you watch by it. I knew that if i got the bus at 7.49am i would be at the green at 8.22-25. perfect.
I would well believe that the southside of the route was the problem- the evenings were much less predictable with 2-3 buses often arriving together (which was not good) going northside.
On the other hand the 11 is a good clean bus on which i have never seen anyone smoking (hello 13A) or any obnixous kids playing their mp3 payers on speaker (hello 19a). It does serve many important sites and is a really important link between the two sides of the city.
I really dont see the point of getting rid of the part of the route that works. That has me confused- even with the explination given.
If it goes, it goes but i really think its time for dublin bus to start incentivising cash less fairs. It really doesnt make any finincial sense for me to go buy daily tickets. I may only get the bus once in a day (i now mostly walk as i need to be in town at 7am) so there is no point me spending €20 on a 5 day rambler!
A prepaid tag on tag off system (with a 20% discount on fares for using that system) would be ideal. that in CONJUNCTION with the rambler tickets would suit a lot more people. DB have to get real and start thinking about how people use the bus system and what is more convienient for them.
cheers0 -
-
-
-
-
Maybe they don't trust that the following bus will run? It's not like the bus service in West Dublin has a reliable and trustworthy history.
Seriously? Well played?
Yes they should have put their hands out but most drives will stop out of courtesy. Drivers regularly stop for me when I'm standing back from the stop with my hand down, just in case I'd like to board their bus. For one person, maybe it's a waste of time. For a busy bus stop, it's just lacking in common courtesy.[/QUOTE]
Sarcasm
Thats the point im making it couldnt have been more obvious that everybody was waiting to get on the bus yet the driver decided for some reason only known to himself to not stop.0 -
-
-
-
Backboiler :This is an extract from a letter sent by Ray Coyne of Dublin Bus in response to the enquiries of Róisín Shortall, TD, whose constituency includes Wadelai.
Quote:
I refer to our recent conversations and meetings regarding the Dublin Bus proposals for adjustments to route 11/a/b. As outlined previously I have reviewed the initial data which led to the decision to amalgamate route 11/a/b with route 19a. As per our most recent conversation I had the services surveyed on Tuesday 18th January 2011 to ensure that the initial data was robust and that the current travel demands are similar to 2010 demands. The survey confirmed this
.
I, as usual, was on the southbound 08:15 bus that morning and saw the Dublin Bus surveyor board the bus at the DCU stop to count the passengers. It was much quieter than usual, probably because of the miserable weather that January always brings and that DCU students were out-of-term at the time.
Another paragraph also leaves me confused:
Quote:
When assessing the unique movements of customers in this area which cannot be made on a single journey as a result of the proposals the average customers per bus drops to three. Based on the Dublin Bus proposals the revised route 19a will satisfy the majority of customers.
Do any of the regular experts like Mark or Alek know how to interpret this?
I've recently ponied up over a thousand euro for the annual ticket (including Luas). Compared with what I will be getting for this by the date of its expiry compared to what I got for the first one a few years back (for a lower price in a higher cost-of-living time, remember), will be reduced to the point where it's not worth renewing.
Finally, another extract from that letter from Mr. Coyne:
Quote:
Our proposals will be made public prior to 28.01.11 and will likely contain the amalgamated 19a & 11/a/b service. All representations will continue to be assessed and no final decision will be made until after the public consultation period takes place.
That date has come and gone - the letter is dated 21Jan, just one week earlier - and still nothing on the DB web site. Maybe they've given up the ghost and reconsidered this position
Backboiler is not alone in being somewhat less than enlightened by Mr Coyne`s response to Roisin Shortall`s enquiries.
The issue of the "Survey" can most easily be dealt with,as it is blindingly apparent that surveying a University route whilst Lectures are not taking place will produce only data of restricted usefullness.
I am assuming that the Network Direct Team were unfamiliar with DCU`s academic timetable and will therefore have a more representative and accurate survey carried out,if only to preserve the integrity of the Network Direct programme as a whole.
As for the business of the "Unique movements" of the Wadelai Park commuters,i`m afraid your guess is as good as mine.
The entire paragraph appears to have been constructed in a most thoroughly Jesuitical manner with meanings to suit every reader.
However one can take heart in the final sentence that,"the revised route 19a will satisfy the majority of customers".
It also needs to be noted that this letter contains the first reference to an amalgamation of the 11 and 19a routes.
This does represent new information as,to date,the only information available from the company referred to the realignment of the 11 on a routing from Sandyford to The IFSC.
The newly revealed "amalgamation" of the 11 and 19a now raises yet more questions as to what the eventual outcome will be for customers of what are two highly divergent routes.
However,by far and away the most important aspect of Backboiler`s post is that here we have yet another high-grade Annual Ticket Customer who is considering their position as a direct result of Network Direct`s implimentation.
This form of customer reaction has now been posted by several disparate posters which is something Mr Coyne and his team need to consider before they continue in their present mode.
If this form of Customer Reaction continues on to its logical conclusion it will surely result in Mr Coyne presiding over a non-existent route Network,never mind a direct one !
Dublin Bus has,with the route 11,a perfectly viable route group which more than conforms to the requirements of the Deloitte Report.
It is a route grouping which,of course,is capable of achieving greater efficiencies,but only if it recieves a degree of interested improvement which would allow it to capitalize on it`s unique and lucrative alignment.
Perhaps the saddest aspect is that the Network Direct team don`t really appear to have a grasp of the route`s workings at all
Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.
Charles Mackay (1812-1889)
0 -
Advertisement
-
-
-
-
-
-
-
-
ND poster on stop on Waterloo Road includes sample fares for route 46a, and route 18 is ommitted from the spider map.. more failings
Very true and that Waterloo Road scenario could be used as a template for some of the very worst Customer Information programmes undertaken by any commercial entity.....anywhere.
Yet,if one pauses for reflection,Dublin Bus is in possession of some of the very best systems of Mass Information one could wish for.
It`s vehicles and structures are sitting there adorned with all manner of twittery advertising,much of it simply self-puffery of the most basic kind.
The vehicles all have programmable Destination Equipment which could be utilised for "Flash" messaging of Key Information elements ......."FARE INCREASE FROM SUNDAY 6th" springs to mind.....
The lady constantly advising customers of the risk (Minimal) of a €3,000 fine for smoking could just as easily be advising of upcoming ND changes or shouting out contact numbers or e-mail addresses.
Then there is the availability of probably the most valuable PR resource available to a Public Transport company,it`s public facing Staff.
Drivers,Inspectors and Controllers should be enabled to act as conduits of customer information but instead find themselves as ill-informed as those customers on-the-ground.
For example,a driver voluntarily transferring to another garage is deemed ineligible for route-training and is expected to satisfy him/her self with their new route on their own time,or make an individual case for familiarization to the new Depot`s management.
It can be appreciated therefore that a set of routes such as the Blanchardstown or Lucan Road corridors present would demand quite an amount of unpaid research from a new arrival,especially when one ventures into the "estates".
This type of attitude can only lead to irregular situations at the worst possible moment if a new driver to a particular route is presented with a diversion or similar disruption.
As it currently stands the Network Direct programme has been rammed through the City`s Bus System like a great big set of Sewer Rods.
Whilst this may well have cleared some blockages it has been carried out in such a blunt and poorly considered manner that it has alienated a significant swathe of Staff and Customers alike.
There is an amount of ongoing internal discussion and questioning amongst Local Managements and Staff,but much of it falls back on speculation and various rumours (as can be seen in the End-Of-Nitelink thread).
If one positive element can come from Network Direct it is a recognition of the pressing need to totally re-organize both Internal and External Communication with a focus on using it as a tool to facilitate change rather than to thwart it. Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.
Charles Mackay (1812-1889)
0 -
-
Advertisement
-
This discussion has been closed.
Advertisement