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Help needed for Broadband connection problem

  • 02-05-2010 2:49pm
    #1
    Prenderb
    Registered Users, Registered Users 2 Posts: 1,560 ✭✭✭


    Hi all, hope I'm in the right forum...

    I have a problem at home in that I can't connect to the internet. There seems to be a wireless connection to the router, but no internet connection. I'm with Eircom - could this be just a network problem? The "internet" light on the router was off all morning, except as I left the house it seemed to be red.

    Is it a case of ringing the ISP?


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Try switching the modem off and on again. The red light indicates a problem of some sort, but a reboot will often fix it.


  • #3
    Prenderb
    Registered Users, Registered Users 2 Posts: 1,560 ✭✭✭Prenderb


    I'd rebooted it this morning, but unfortunately it didn't help :(


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Might be time to contact eircom, could be a problem with DSL in the area.


  • #5
    Prenderb
    Registered Users, Registered Users 2 Posts: 1,560 ✭✭✭Prenderb


    Been talking to tech support, should be sorted ina couple days - thanks for the help, was hoping it wasn't a new modem issue but that's what it seems to be. I miss the wifi!


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