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How to uninstall / reinstall adobe - Error 1402

  • 10-05-2010 8:26pm
    #1
    rsta
    Registered Users, Registered Users 2 Posts: 1,261 ✭✭✭


    I'm trying to uninstall adobe reader 9.2, but I keep getting this error message:
    Error 1402...

    HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C....(loads of numbers...)

    Verify you have sufficient access to that key

    I've tried following the steps to solve this error on the adobe website, but no joy.

    I just want to take it off my computer so I can re-install it.

    Thanks!


Comments

  • #2
    IrishTonyO
    Registered Users, Registered Users 2 Posts: 2,321 ✭✭✭IrishTonyO


    what operating system are you using? you will most likely have to be logged in as an administrator


  • #3
    rsta
    Registered Users, Registered Users 2 Posts: 1,261 ✭✭✭rsta


    Its vista, there are a few of us that use this computer, but I have the Administrator password if I need to make changes.

    Should I log on as the Admin?


  • #4
    IrishTonyO
    Registered Users, Registered Users 2 Posts: 2,321 ✭✭✭IrishTonyO


    log in as admin and try the steps here

    http://kb2.adobe.com/cps/329/329137.html


  • #5
    rsta
    Registered Users, Registered Users 2 Posts: 1,261 ✭✭✭rsta


    IrishTonyO wrote: »
    log in as admin and try the steps here

    http://kb2.adobe.com/cps/329/329137.html

    I've tried those steps already :( No luck.


    I'm gonna send adobe an email and ask them about it.


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